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Rock Island Inn & Suites Marshalltown

2.5 star property

Photo gallery for Rock Island Inn & Suites Marshalltown

Front of property
Reception
Standard Room, 1 Queen Bed, Non Smoking, Hot Tub
Point of interest
Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pet-friendly

Explore the area

Map
3303 S Center St, Marshalltown, IA, 50158
  • Marshalltown Community College
    ‪9 min walk‬
  • American Legion Memorial Golf Course
    ‪3 min drive‬
  • Marshalltown Speedway
    ‪5 min drive‬

Room options

View all photos for Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Executive Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

Standard Room, 1 Queen Bed, Non Smoking, Hot Tub

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 3
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 3
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Hot Tub

In-room safe, blackout curtains, iron/ironing board, cots/infant beds

Suite, 1 King Bed, Non Smoking, Hot Tub

  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave

Executive Room, 1 Bedroom, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

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Room, 1 Queen Bed, Accessible, Non Smoking

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  • Parking included
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The price is AU$127
for 1 room
includes taxes & fees
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About the area

Marshalltown

With a stay at Rock Island Inn & Suites Marshalltown in Marshalltown, you'll be within a 5-minute drive of Marshalltown Community College and American Legion Memorial Golf Course. .This hotel is 2.5 mi (4 km) from Fisher Community Center Art Gallery and 2.8 mi (4.5 km) from Marshalltown Softball Complex.

What's nearby

  • Marshalltown Community College - 9 min walk - 0.8 km
  • American Legion Memorial Golf Course - 3 min drive - 3.7 km
  • Big Treehouse - 4 min drive - 6.0 km
  • Marshalltown Speedway - 5 min drive - 4.6 km
  • Grimes Farm and Conservation Center - 7 min drive - 7.0 km

Getting around

  • Des Moines International Airport (DSM) - 64 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Casey's General Store - ‬6 min drive
  • ‪Culver's - ‬3 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Dairy Queen - ‬20 min walk

About this property

Rock Island Inn & Suites Marshalltown

Hotel with free breakfast, a quick walk to Marshalltown Community College
Rock Island Inn & Suites Marshalltown offers 106 air-conditioned accommodations with safes and complimentary newspapers. Refrigerators, microwaves, and coffee/tea makers are provided.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. 37-inch LCD televisions come with premium cable channels. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 106 air-conditioned rooms featuring refrigerators and LCD televisions. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include safes and complimentary newspapers, and housekeeping is provided daily.
Take advantage of recreation opportunities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Enjoy Mexican cuisine at Mojito Mexican Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary full breakfast is served daily from 6 AM to 9 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6 AM and 9 AM.
Mojito Mexican Restaurant - This restaurant specializes in Mexican cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Late night fare is available from room service (during limited hours).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Mojito Mexican Restaurant

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 20 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per day
Cribs (infant beds) are available for USD 20.0 per day

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)
  • Late check-out fee: USD 25 (subject to availability)
  • Crib (infant bed) fee: USD 20.0 per day
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Regency Inn
Best Western Regency Inn Marshalltown
Best Western Regency Marshalltown
Best Western Marshalltown
BEST WESTERN Regency Inn Marshalltown, Iowa
Marshalltown Best Western
Best Western Regency Inn
Rock & Suites Marshalltown
Rock Island Inn & Suites Marshalltown Hotel
Rock Island Inn & Suites Marshalltown Marshalltown
Rock Island Inn & Suites Marshalltown Hotel Marshalltown

Rock Island Inn & Suites Marshalltown Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 142 out of 434 reviews
Rating 8 - Good. 144 out of 434 reviews
Rating 6 - Okay. 81 out of 434 reviews
Rating 4 - Poor. 41 out of 434 reviews
Rating 2 - Terrible. 26 out of 434 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members are very kindly
Stayed 1 night in Apr 2025

8/10 Good

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No frills, great price

I needed a low cost last minute hotel. I booked this because the price beat other hotels in the area by $40 per night. I read reviews and gave it a try. I'm glad i did because this is a great hotel at a great price. The pool was warm enough to enjoy and has an 8 ft deep section that was very enjoyable. The breakfast was amazing with several hot items, oatmeal, cereal, fruit, waffles, breads, fruit, and more. An excellent value.
Stayed 1 night in Apr 2025

6/10 Okay

Trenton

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Check in was nice. Room was not the greatest not the worse. I checked in put my bag in and immediately left and didnt get back tell 1030ish. But i noticed the toilet was a little lose. I found some long hairs in one of my beds. I got a room with 2 beds. Top of the head boards were dusty and looked like pieces of comprosit board maybe from the bed frames? It was late enough i didnt bother with saying anything. Bed was decetly comfy. Not a bad place just the room needs to be cleaned and double checked.
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Property conditions & facilities
Adequate
Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

This is an older motel but is well cared for and amazing quality for the price. The breakfast was exceptional.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel only thing I would recomend changing is the pillows
Stayed 1 night in Feb 2025

8/10 Good

Caleb

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old but clean and affordable. Accommodations were good.
Stayed 1 night in Feb 2025

10/10 Excellent

juan

Stayed 1 night in Feb 2025

10/10 Excellent

yuneisy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Feb 2025

10/10 Excellent

HMD

Stayed 1 night in Sep 2024

10/10 Excellent

Lindsey

Stayed 1 night in Nov 2024

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very loud kids yelling and running through the halls from a party in a function hall. Over all it was good and I would stay again.
Stayed 1 night in Nov 2024

8/10 Good

Kelly L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! No complaints!
Stayed 1 night in Nov 2024

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Tony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Stayed 1 night in Oct 2024

10/10 Excellent

Ben

Stayed 2 nights in Sep 2024

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Brenda

Business traveller, Travelled with pets, Travelled with partner
Disliked: Property conditions & facilities
We had to switch rooms because the air conditioning was not working and the toilet did not flush. the outside of the property needs to be cleaned up.
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Stay, nice room, friendly staff, good price.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities
There were no grab bars in the tub/shower. My husband slipped and fell once. The hook for my robe on the back of the door was at the top of the door and I couldn't jump high enough to reach it. We liked the restaurant but Mexican was the only choice.
Stayed 2 nights in Aug 2024

6/10 Okay

Bev

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Not Again

The hotel AC didn't seem to be working in the lobby or hallways. My room was extremely hot when I arrived, the AC had been turned off. The phone system was not working, I had to walk to the front desk to ask a question, my room was not close. The TV was not working, I called the front desk, the phone finally worked, and was told that maintenance would be there shortly. Half an hour later and after another phone call the front desk associate came down and tried to fix it, then said she was waiting for someone to show up, after another phone call no one was available. I'd wait util the next day. The next day more incorrect information, no one was coming even though I had been told the previous night people had been called. About 3pm she suggested I could move into another room. At that point I was just beyond pissed. I hadn't showered or eaten. I didn't want to move my stuff, I jst wanted to take a shower and have a meal.. I had stayed at this hotel previously and had a great experience, it had been sold since I was there last. I will not stay here again.
Stayed 2 nights in Jul 2024