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Blue – A Modern Hotel, an Ascend Collection Hotel

2.5 star property

Photo gallery for Blue – A Modern Hotel, an Ascend Collection Hotel

Lobby
Front of property
Coffee service
Reception
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
  • Laundry room

Explore the area

View map
1080 Riverdale St, West Springfield, MA, 01089
  • Place, Riverdale Shops
    ‪8 min walk‬
  • Place, Olympia Ice Center
    ‪13 min walk‬
  • Place, Big E
    ‪3 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking (Efficiency)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (Efficiency)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Superior Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

Standard Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

Similar properties

Reception
Baldwin Inn & Suites, SureStay Collection by Best Western
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
3.8 out of 5, Good, 105 reviews
The price is AU$173
includes taxes & fees
3 Jan - 4 Jan 2026
Baldwin Inn & Suites, SureStay Collection by Best Western

About the area

West Springfield

With a stay at Blue – A Modern Hotel, an Ascend Collection Hotel, you'll be centrally located in West Springfield, within a 10-minute drive of MGM Springfield and Naismith Memorial Basketball Hall of Fame. .This hotel is 7.4 mi (11.8 km) from Six Flags New England and 0.4 mi (0.7 km) from Riverdale Shops.

What's nearby

  • Riverdale Center - 3 min walk - 0.3 km
  • Riverdale Shops - 8 min walk - 0.7 km
  • Q Pin 2's - 9 min walk - 0.8 km
  • Olympia Ice Center - 13 min walk - 1.1 km
  • Big E - 3 min drive - 2.5 km

Getting around

  • Springfield Union Station - 12 min drive
  • Logan International Airport (BOS) - 103 min drive

Restaurants

  • ‪Wood-N-Tap - ‬8 min walk
  • ‪Dunkin' - ‬4 min drive
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Olive Garden - ‬8 min walk
  • ‪Panera Bread - ‬9 min walk

About this property

Blue – A Modern Hotel, an Ascend Collection Hotel

Central hotel with free parking connected to the convention center in West Springfield
Blue – A Modern Hotel, an Ascend Collection Hotel offers 116 accommodations with coffee/tea makers and hair dryers. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 116 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Grab bar near toilet (81 centimetre high)
  • Handrails in stairways (81 centimetre high)
  • Lever door handles
  • Lift (97 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Built in 1974
  • Designated smoking areas
  • Fireplace in lobby
  • Renovated entire property - August 2025

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)
  • Indoor pool
The following facilities are closed on Friday, Saturday, and Sunday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0001113250
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Clarion Hotel West Springfield
Clarion West Springfield
Clarion Hotel Aqua Lagoon Waterpark West Springfield
Clarion Hotel Aqua Lagoon Waterpark
Clarion Aqua Lagoon Waterpark West Springfield
Clarion Aqua Lagoon Waterpark
Clarion Hotel & Aqua Lagoon Waterpark Hotel
Clarion Hotel & Aqua Lagoon Waterpark West Springfield
Clarion Hotel & Aqua Lagoon Waterpark Hotel West Springfield

Blue – A Modern Hotel, an Ascend Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 97 out of 113 reviews
Rating 8 - Good. 7 out of 113 reviews
Rating 6 - Okay. 6 out of 113 reviews
Rating 4 - Poor. 1 out of 113 reviews
Rating 2 - Terrible. 2 out of 113 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, and very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern hotel. They thought of everything. Even down the the peep hole. Highly recommend this hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room very friendly staff only thing I would recommend is a few more towels in the room and a few more options on the TV other than just Netflix in the cable TV try to allow all platforms
Stayed 1 night in Sep 2025

10/10 Excellent

james

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the massage chair in each room. Beds were very comfortable. Very cool looking interior as well. Showers were fancy and such
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Business traveller
Excelent
Stayed 1 night in Sep 2025

10/10 Excellent

BRIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ready nice staff
Stayed 7 nights in Sep 2025

10/10 Excellent

thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful comfortable stay. The staff were friendly and helpful
Stayed 1 night in Sep 2025

10/10 Excellent

Hollys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
Stayed 1 night in Sep 2025

10/10 Excellent

kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I loved it 😍
Stayed 1 night in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good massage chair
Stayed 1 night in Sep 2025

10/10 Excellent

Leanna

Stayed 1 night in Sep 2025

10/10 Excellent

Fabio, Centerville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great great great surprise.
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful!! Love the massage chair and the cookies that you get when checking in!!
Stayed 1 night in Sep 2025

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow, this is a fantastic new hotel in West Springfield! I usually stay at the Quality Inn next door when in the area, and I booked the night before my stay, and this hotel was cheaper, so had to try it! This was part of the old Clarion Inn, which is shut down, and they significantly renovated this 4 story part of that hotel, built in the 70's, into the Blue! I checked in late, around 10pm, Yolanda (I believe was her name) was excellent, friendly, offered me cookies, a goodie bag w/ chips and a water, and quickly gave me my room keys! I had room 112, which was close to lobby and was a 2 double room. Lobby also has fancy coffee machines w/ hot cocoa and cappuccinos! Only negatives were behind night stand, the cap was missing from the phone jack plug, and the monitor for the peep hole did not work. I also did not like how small the refrigerator was (fits 4 water bottles). Each bed had 4 pillows, they were clearly new, and almost too big. They also were working in electrical room in morning and woke me up with drilling. Pros: Zero Gravity MASSAGE CHAIR was awesome, comfy beds, beautiful renovated room, VERY modern, plenty of lights, robes and slippers, and loved the shower which had 4 settings (rain fall, waterfall, body jets, and a handheld!). I loved the decor and style of the room, very modern and impressive! The lobby was great too! No breakfast, but they had cinnamon rolls and croissants by the coffee machines! I would love to stay again and recommend you try it!
Stayed 1 night in Sep 2025

10/10 Excellent

Alison

Travelled with partner
Liked: Amenities
Brand new, modern appliances, and super clean. Wonderful stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern. Excellent value, lovely staff
Stayed 1 night in Sep 2025

10/10 Excellent

Tyler

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hgv
Stayed 1 night in Sep 2025

6/10 Okay

Michael

Liked: Cleanliness
Had to find 3 rooms before we could get in a room. First one not clean, not sure what was wrong with 2nd one, but clerk told us we couldn't go in it after she gave us the key. 3rd one was good.
Stayed 1 night in Sep 2025

2/10 Terrible

kyndra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Yuck

Although it has been renovated, it is not being well cared for. It is dirty and unkempt. Screens are hanging half out of windows, trash in the rocks surrounding rhe buildings, carpets are gross and the walls are extremely thin. The bed was fairly comfortable but thats the only positive. It should not be rated an 8.
Stayed 1 night in Sep 2025

10/10 Excellent

Pedro

Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel. The staff were some of the friendliest people I've met. I'll be back next month.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente 👏👏👏👏
Stayed 1 night in Sep 2025

10/10 Excellent

Angelie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para parejas
Stayed 2 nights in Aug 2025