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Best Western Palm Beach Lakes

2.5 star property

Photo gallery for Best Western Palm Beach Lakes

BBQ/picnic area
Property video
Loft Suite with 2 Queen Beds - Non Smoking
Exterior
Loft Suite with 2 Queen Beds - Non Smoking

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
1800 Palm Beach Lakes Blvd, West Palm Beach, FL, 33401
  • Tanger Outlets Palm Beach
    ‪1 min walk‬
  • Palm Beach County Convention Center
    ‪4 min drive‬
  • CityPlace
    ‪5 min drive‬
  • West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪6 min drive‬

Room options

View all photos for 2 Queen Beds with Courtyard View - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds with Courtyard View - Upper Level - Non-Smoking

7.6 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room with Courtyard View - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

King Room with Courtyard View - Upper Level - Non-Smoking

8.0 out of 10
Very good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds with Courtyard View - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds with Courtyard View - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Accessible (Mobility) - Roll-In Shower - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Accessible (Mobility) - Roll-In Shower - Non-Smoking

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Pet Friendly/Downstairs - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Pet Friendly/Downstairs - Non-Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft Suite with 2 Queen Beds - Non Smoking

Loft Suite with 2 Queen Beds - Non Smoking

Loft Suite with 2 Queen Beds - Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom King Suite with Sofa Bed - Non Smoking

1 Bedroom King Suite with Sofa Bed - Non Smoking

1 Bedroom King Suite with Sofa Bed - Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Queen Beds - Accessible (Mobility) - Walk-In Shower - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Accessible (Mobility) - Walk-In Shower - Non-Smoking

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

King Room - Upper Level - Non-Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Room with Courtyard View - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

King Room with Courtyard View - Lower Level - Non-Smoking

7.0 out of 10
Good
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds - Upper Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

2 Queen Beds - Upper Level - Non-Smoking

8.6 out of 10
Excellent
(51 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room - Lower Level - Non-Smoking

1 bedroom, desk, laptop workspace, blackout curtains

King Room - Lower Level - Non-Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

West Palm Beach

Located in West Palm Beach, Best Western Palm Beach Lakes is in the business district, just a 3-minute walk from Tanger Outlets Palm Beach and a 4-minute drive from Palm Beach County Convention Center. .This hotel is 2.4 mi (3.8 km) from Palm Beach Kennel Club and 2.9 mi (4.6 km) from Kravis Center For The Performing Arts.

What's nearby

  • Tanger Outlets Palm Beach - 1 min walk - 0.2 km
  • Palm Beach County Convention Center - 4 min drive - 5.2 km
  • CityPlace - 5 min drive - 5.6 km
  • Rapids Water Park - 7 min drive - 9.4 km
  • Port of Palm Beach - 10 min drive - 10.2 km

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 5 min drive
  • Palm Beach Intl. Airport (PBI) - 9 min drive

Restaurants

  • ‪Chick-fil-A - ‬13 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪BJ's Restaurant & Brewhouse - ‬3 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Best Western Palm Beach Lakes

Hotel with free breakfast, a quick walk to Tanger Outlets Palm Beach
Best Western Palm Beach Lakes offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area. Getting to nearby attractions is a breeze with the area shuttle (surcharge) that operates within 3 miles.
A complimentary full breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a cruise ship terminal shuttle.
A complimentary full breakfast is served each morning between 6 AM and 9:30 AM.

Languages

English, Estonian, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge) from 7 AM to 11 PM on request
  • Area shuttle (surcharge) up to 3 miles
  • Train station pick-up shuttle (surcharge) from 7:00 AM to 11:00 PM
  • Train station shuttle on request
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (81 centimetre high)
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (97 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 35 per room (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Palm Lakes West Palm
Best Western Lakes Hotel Palm Beach
Best Western Palm Beach
Best Western Palm Beach Lakes
Palm Beach Best Western
Palm Beach Lakes Best Western
Best Western Palm Beach Lakes Hotel West Palm Beach
Best Western West Palm Beach
West Palm Beach Best Western
Best Western Palm Beach Lakes Hotel
Best Western Lakes Hotel
Best Western Palm Beach Lakes Hotel
Best Western Palm Beach Lakes West Palm Beach
Best Western Palm Beach Lakes Hotel West Palm Beach

Best Western Palm Beach Lakes Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1000 reviews
Rating 8 - Good. 294 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 67 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Robert James

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Cigarette butts everywhere.
Stayed 2 nights in Mar 2025

10/10 Excellent

Olga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was sweet, hospitable. I really liked the courtyard with a swimming pool and a botanical garden.
Stayed 1 night in Mar 2025

6/10 Okay

Kenneth

Business traveller
Liked: Staff & service
A little outdated
Stayed 1 night in Mar 2025

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
Great grounds and nice pol but the free breakfast was not worth the incentive to stay here. I wish I picked somewhere else, they ran out of milk and bananas and after asking to replenish I was ignored and I ended up eating nothing since I cannot have carbs due to a diet restriction. Other then that it served its purpose for one night ..
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fine but I have two complaints: one, I could hear guests seated outside my room talking for a good portion of the early evening and two, the breakfast was really poor quality and not even worth eating. I barely finished it my first morning and then didn't even bother my second, opting for airport food instead.
Stayed 2 nights in Mar 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Great except needs room safes
Stayed 6 nights in Mar 2025

10/10 Excellent

Richard

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the various species of trees and plants in the courtyard. My second stay and I will be back if the opportunity arises!
Stayed 3 nights in Mar 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Western West Palm Beach

The hotel had very friendly staff and the courtyard was amazing. Truly enjoyed our stay!
Stayed 6 nights in Mar 2025

10/10 Excellent

breanna

Liked: Cleanliness, staff & service, property conditions & facilities
good location
Stayed 3 nights in Mar 2025

10/10 Excellent

Ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a medical emergency and the front desk person got the paramedics for us quickly. We needed to change our trip to get back to St Louis to our doctors and the front desk helped by getting us check out and on our way to our rebooked flight.
Stayed 3 nights in Mar 2025

10/10 Excellent

Malyory

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2025

2/10 Terrible

Oleg

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

8/10 Good

James A

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The pool area was very nice. Well kept. Although It could use some updating, as well as the rest of the hotel.
Stayed 4 nights in Feb 2025

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was comfortable, fairly clean, good complimentary breakfast and coffee all day. Pool area was excellent, staff was great and took care of a couple of small issues right away.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice place in a nice area for a very fair price. The inside courtyard around the heated pool is a nice touch as is the shuffleboard and large chess games. The place clearly makes an effort and it shows. The staff could be a bit friendlier but they did their jobs so all good. I definitely recommend this place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Stay

Absolutely fantastic stay. Everything from the staff/service to the courtyard/ poolside was top notch. The location was perfect, several restaurant/ stores within walking distance. The hotel also offers a shuttle service which was very nice. We will be returning and would highly recommend this hotel.
Stayed 7 nights in Feb 2025

10/10 Excellent

April

Travelled with partner
Liked: Staff & service
Its okay. Nothing fancy but convenient.
Stayed 1 night in Feb 2025

10/10 Excellent

Karyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only draw back was the stairs up to 2nd floor due to no elevators in building. Carrying luggage up those stairs was hard. But it did say no elevator on website so we did know ahead of time. This was the prettiest Best Western I’ve ever stayed at, and especially the outside courtyard.
Stayed 7 nights in Feb 2025

6/10 Okay

Ron

Disliked: Property conditions & facilities, room comfort

Just ok stay

Room was small. Bathroom small. Toilet would continue to run, shower was hard to turn off. Breakfast was ok. Dining room Staff were very helpful and courteous. Room Was overpriced.
Stayed 3 nights in Feb 2025

6/10 Okay

Christopher

Stayed 4 nights in Feb 2025

6/10 Okay

Clayton

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
rooms are very dated and had a odd smell
Stayed 3 nights in Feb 2025

6/10 Okay

Robin

Travelled with group
Disliked: Property conditions & facilities

Dated but adequate, not much value for the money

No elevator at property was a surprise. I watched multiple guests struggling with bags up and down stairs.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checking in

Friends and I were grateful to be able to check in early as we had an event that evening and needed to shower and dress after our long drive. The young lady at the front desk was very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

joseph

Stayed 1 night in Feb 2025