Serviced apartments in West Haven

Where do I begin! I’ll start with the good: The outside of the building was nice and parking was easy. The sheets were soft The towels were soft(but very small) Now for the real. -The towel I used had hair still on it. -There was trash under the bed that was visible when walking in the room, so not sure how housekeeping missed it. -The bed was SOOOO small. It was actually more like a metal cot. It was by far the most uncomfortable bed I have ever slept in in my life. It also squeaked when you move just the slightest. -The shower head needed to have some of the calcium cleaned off, because the water was barely coming out of the little holes. -This is the first time I have been to an Extended Stay type property and there was not a dish, pot, pan or silverware, so I suppose if you want to use their stove, bring your own pots when you travel. I wouldn’t want to use it anyway, because there was hair on the stove too. -The fridge was dirty on the front and the handle. -When we arrived for check in at 11:00ish p.m. there was no one at the front desk. We had to use a courtesy phone to get someone down stairs. That was a first for me. Honestly the place was just dirty. I didn’t feel safe hygienically. Just the basics were not tended to. The sad thing is that these are all things that can be tended to with normal care which was obviously lacking. I would definitely not recommend this place to anyone.

Hotel was clean. It was a little run down and in an older area of town. The pool and hot tub was fun.

Staff was friendly, convenient location. Building is looking a bit worn

Room fairly clean. Parking was almost full. Air conditioning was fine

Yes everything was amazing

They had the wrong room listed when booked they didn’t have a decent breakfast both mornings I was there and they didn’t make beds or anything while I was gone