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Quality Inn

2.0 star property

Photo gallery for Quality Inn

Exterior
Exterior
Restaurant
Desk, laptop workspace, free cots/infant beds, rollaway beds
Lobby

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View map
7 Kimberly Ave, West Haven, CT, 06516
  • Place, University of New Haven
    ‪2 min drive‬
  • Place, Yale University
    ‪3 min drive‬
  • Place, Yale-New Haven Hospital
    ‪3 min drive‬
  • Airport, New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About the area

West Haven

With a stay at Quality Inn in West Haven, you'll be within a 5-minute drive of Yale University and Yale-New Haven Hospital. .This hotel is 10.8 mi (17.3 km) from Quinnipiac University and 1.4 mi (2.3 km) from University of New Haven.

What's nearby

  • University of New Haven - 2 min drive - 2.2 km
  • Yale University - 3 min drive - 2.8 km
  • Yale-New Haven Hospital - 3 min drive - 3.2 km
  • Wooster Square - 4 min drive - 4.3 km
  • Sandy Point Beach - 4 min drive - 3.2 km

Getting around

  • New Haven Union Station - 7 min drive
  • New Haven, CT (HVN-Tweed - New Haven Regional) - 17 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪Zuppardi's Apizza - ‬15 min walk
  • ‪West Haven Pizza and Deli - ‬13 min walk
  • ‪Popeyes Louisiana Kitchen - ‬8 min walk

About this property

Quality Inn

Hotel with free breakfast, near Yale University
Quality Inn offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

Make yourself at home in one of the 82 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
This hotel offers wheelchair access and designated smoking areas.
For your convenience, a complimentary breakfast is served daily.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination

Property is also known as

Super 8 Motel West Haven
Super 8 West Haven
West Haven Super 8
Super 8 West Haven Hotel
Super Eight West Haven
West Haven Super Eight
Super 8 Wyndham West Haven Hotel
Super 8 Wyndham West Haven
Super Eight West Haven
West Haven Super Eight
West Haven Super 8
Quality Inn Hotel
Quality Inn West Haven
Quality Inn Hotel West Haven
Super 8 by Wyndham West Haven

Reviews

Quality Inn Reviews

6.8

7.2/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 167 reviews
Rating 8 - Good. 40 out of 167 reviews
Rating 6 - Okay. 28 out of 167 reviews
Rating 4 - Poor. 21 out of 167 reviews
Rating 2 - Terrible. 30 out of 167 reviews

Reviews

10/10 Excellent

Asim

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jun 2025

8/10 Good

Thoughtful

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in with the clerk lady. She was very sweet. Room was wonderful for price.
Stayed 1 night in Jun 2025

6/10 Okay

Edmond, Millbrae

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Bad location
Stayed 1 night in Jun 2025

8/10 Good

Robert

Stayed 1 night in Jun 2025

2/10 Terrible

Robert

Disliked: Cleanliness, amenities, property conditions & facilities
this was a very scary place. I stayed one night, and cancelled next night reservations. They would not give me credit for the two nights I did not stay. My situational awareness revealed many dangerous circumstances. It was in a very isolated location. Dark with poor lighting. The office desk has plate glass. Guest were very scary. I truly feared for my safety. There was a $50.00 surcharge for potential damage to room. The room had NO trash baskets. Folks came and went. Several vehicles just cruised the parking lot very slowly. Not since living in the ghetto area in St. Louis during college did I fear for my safety. Very great potential for negative event in my opinion.
Stayed 3 nights in Jun 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
Tried to save some cash and didn't have high expectations and this place exceeded that. When the check in person is behind glass this is a bad sign. They wanted a cash deposit and I heard one guest yelling at them for pocketing it. Screaming kids every day I was there. Nasty breakfast not even available until 7am. Terrible.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rosemarie, pleasant valley

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very clean hotel. Staff very kind and helpful
Stayed 1 night in Jun 2025

8/10 Good

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
CLean, everything one needs without the frills. Excellent for its price
Stayed 2 nights in Jun 2025

8/10 Good

Osasikemwen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean property. Nice friendly staff.
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Well while making/eating breakfast the circuit to the eating area keep popping. This made preparing breakfast difficult. It was evident the place was currently being remodeled. However, the room we were in had wall paper peeling from the ceiling and many of the improvements we basically cosmetic when it should have been more.
Stayed 1 night in Jun 2025

6/10 Okay

Juan C

Travelled with family
Liked: Staff & service
El techo de el cuarto en el segundo piso está cayendo (la pintura)por donde esta el aire acondicionado lo informamos 4 veces hasta que nos cambiaron de cuarto los mismo en el cuarto en el baño de donde estaba mi hijo cuando mi hijo se fue a bañarse el techo empezó a caerle pedacitos de pintura también en el segundo piso
Stayed 2 nights in Jun 2025

4/10 Poor

Becky

Disliked: Staff & service
Bathroom needed attention—wall at ceiling water-damage, no hand-bars in bathroom or shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Jun 2025

4/10 Poor

Shah

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Noisy, poorly managed motel

First night it was too noisy, people were screaming, you can even listen to the people walking through the hallway. It was 11:00 pm and it didn't go quiet at all. I asked the front desk lady to cancel my reservation for the next two day and she said she does not have authority. And her manager will come 10:00 am on next day. I asked her to give manager a call or give me his contact and she declined to do that. Very poor breakfast, no drinking water in the breakfast. room and bathroom got remodeled but there was no towel hanger. No carpet on the room floor. Area and parking lot did not look safe, I found two of the car had their door wide open for the entire night, not sure if there was vandalism or owner forgot to close the door. I will never stay in this hotel.
Stayed 3 nights in Jun 2025

8/10 Good

Katy

Stayed 1 night in Jun 2025

10/10 Excellent

Shadae

Stayed 1 night in Jun 2025

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Hotel was ok and a little loud. The staff was very nice.
Stayed 2 nights in Jun 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet, service was great
Stayed 1 night in Jun 2025

8/10 Good

Moorad

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Unsafe no grab bars or railings to hold on to. If you are elderly. Their claim of a good breakfast is not true. Hardly any thing for breakfast. Orange and apple juice is watered down. No bagels or any cheese only dry bread and fake butter no pasties absolutely the worst breakfast
Stayed 1 night in May 2025

8/10 Good

Ashlyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice for the price. The only issue we had was the noise from other guests. Bring ear plugs if you’re a light sleeper. We noticed the next morning our sheets had insulation or lint in them? I’m glad we didn’t notice until the next day. We drank the coffee and it was burnt but overall, you get what you pay for. Would stay again
Stayed 1 night in Jun 2025

8/10 Good

Dee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
comfortable, space clean, updated, noisy guest & kids, excellent staff
Stayed 1 night in Jun 2025

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place to stay . A super 8 hotel turned into a quality in. What a JOKE NEVER STAY THERE AGAIN .
Stayed 4 nights in May 2025

6/10 Okay

Donna

Stayed 1 night in May 2025