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I am sorry to be critical, but I feel there are several areas that need attention. Firstly, the shower pressure was very poor, making it difficult to enjoy a comfortable shower. In addition, the bathroom and shower floor tiles were extremely slippery when wet. I am surprised that no one has suffered a slip or fall in this area, as it presents a genuine safety concern. Secondly, the ceiling fan appeared not to have been cleaned for a considerable period. The leading edges of the blades were heavily discoloured with dust and looked quite unhygienic. The television was also disappointing. The free-to-air channels continually lost signal every few seconds, making them virtually unwatchable. Finally, the room was advertised as having a king or queen-size bed; however, it appeared to be two single beds pushed together. Unfortunately, this did not provide a comfortable night's sleep. Based on my experience, I would not choose to stay here again, nor would I recommend the property to others. I appreciate that this is simply my personal experience, but I wanted to provide honest feedback to assist with future improvements.

Excellent stay at this beautiful historic place! Some of the blankets and towels smelled a little bit like wet dog and the bathroom faucet leaked a bit overnight but overall a wonderful time spent at the Hermitage. Would definitely stay again.

Nesuto is a chained apt hotel. It has its own standard compare to individual host. Everything is fine.

We rang and left a message and no one returned the call. They were messaging on the app but that didn't always alert that a message was waiting to be read. Apart from that everything else was good.

Good stuff, safe parking

I arrived to be given a lovely upgrade with a Harbour view. The room was beautiful and just what I needed after a long drive.