Hotel Indigo West Chester - Downtown by IHG

3.5 star property

Photo gallery for Hotel Indigo West Chester - Downtown by IHG

Restaurant
Suite, 2 Queen Beds, Accessible Bathtub (Mobility)
Exterior
Exterior
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Gym
  • Business services

Explore the area

View map
39 E.Gay Street., West Chester, PA, 19380
  • Place, Chester County Historical Society
    ‪2 min walk‬
  • Place, West Chester University of Pennsylvania
    ‪9 min walk‬
  • Place, Chester County Hospital
    ‪17 min walk‬
  • Airport, Philadelphia, PA (PHL-Philadelphia Intl.)
    ‪39 min drive‬

Room options

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Corner

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communications)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds, Accessible (Communications)

  • 44 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Corner

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, Multiple Beds, Roll-in Shower (Mobility Accessible)

  • 51 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, Multiple Beds

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen Beds, Accessible Bathtub (Mobility)

  • 52 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Single Bed

Similar properties

About the area

West Chester

With a stay at Hotel Indigo West Chester - Downtown by IHG in West Chester, you'll be a 3-minute walk from Chester County Historical Society and 11 minutes by foot from West Chester University of Pennsylvania. .This hotel is 9.3 mi (15 km) from Longwood Gardens and 1 mi (1.7 km) from Chester County Hospital.

What's nearby

  • Chester County Historical Society - 2 min walk - 0.2 km
  • Barclay Grounds - 6 min walk - 0.6 km
  • West Chester University of Pennsylvania - 9 min walk - 0.8 km
  • Everhart Park - 11 min walk - 1.0 km
  • Chester County Hospital - 17 min walk - 1.5 km

Getting around

  • Exton Whitford Station - 11 min drive
  • Philadelphia Intl. Airport (PHL) - 49 min drive

Restaurants

  • ‪Bierhaul Townhouse - ‬1 min walk
  • ‪Barnaby's - ‬4 min walk
  • ‪Limoncello Ristorante & Caterers - ‬1 min walk
  • ‪Kildare's Irish Pub - ‬2 min walk
  • ‪West Chester Seafood Kitchen - ‬1 min walk

About this property

Hotel Indigo West Chester - Downtown by IHG

Hotel in West Chester with a 24-hour fitness center
Hotel Indigo West Chester - Downtown by IHG offers 108 accommodations. This West Chester hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 108 guestrooms. Complimentary wireless internet access is available to keep you connected.
Enjoy the recreation opportunities such as a 24-hour fitness center or make use of other amenities including complimentary wireless internet access.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 2 meeting rooms available for events.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Business services

  • 2 meeting rooms
  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Offsite parking fee: USD 10.00 per day (10.00 mi away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Property is also known as

Indigo West Chester By Ihg
Hotel Indigo West Chester Downtown
Indigo West Chester Downtown an IHG Hotel
Hotel Indigo West Chester - Downtown by IHG Hotel
Hotel Indigo West Chester - Downtown by IHG West Chester
Hotel Indigo West Chester - Downtown by IHG Hotel West Chester

Hotel Indigo West Chester - Downtown by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 117 reviews
Rating 8 - Good. 10 out of 117 reviews
Rating 6 - Okay. 5 out of 117 reviews
Rating 4 - Poor. 1 out of 117 reviews
Rating 2 - Terrible. 3 out of 117 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mallory N

Stayed 1 night in Nov 2025

10/10 Excellent

Justine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice.
Stayed 1 night in Nov 2025

10/10 Excellent

Darlene

Great hotel! Clean, great location
Stayed 3 nights in Oct 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean! Staff was very helpful and friendly. West Chester itself is awesome. Very walkable and many dining/shopping options. We will be back!
Stayed 1 night in Oct 2025

10/10 Excellent

Alison

Stayed 1 night in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 1 night in Oct 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is brand new with a great, comfortable atmosphere. Location could not be better with everything you need in walking distance. The only thing is that I would not hang out in the lobby lounge because it smells like fish from the attached seafood restaurant which is too bad.
Stayed 2 nights in Oct 2025

10/10 Excellent

WIlliam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful hotel in Westchester

Wonderful room very clean and spacious beautiful bathroom
Stayed 1 night in Oct 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What’s not to LOVE about this hotel! The decor is gorgeous, location perfect. The rooms are spacious and feel like home. The bedding was so nice, staff was friendly and very knowledgeable about the area and the building of the property. We will definitely be back.
Stayed 1 night in Oct 2025

10/10 Excellent

Lucas

Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Stayed 1 night in Sep 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

CHRISTINE, ROCKFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mark

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel and stff
Stayed 3 nights in Jun 2025

10/10 Excellent

Danielle

Stayed 1 night in Aug 2025

10/10 Excellent

mark

Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

A+ location plus parking garage

Great location and parking garage next door
Stayed 2 nights in Jul 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully decorated . Friendly and professional staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

British

Liked: Cleanliness, staff & service, property conditions & facilities
We always stay at Hotel indigo when doing business in Westchester— it is absolutely the BEST hotel in the area. Great service, perfect location and delicious restaurant right onsite. I won’t stay anywhere else! Worth the $$$, 5 stars ⭐️.
Stayed 2 nights in Sep 2025

10/10 Excellent

Andres

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a great downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Terry

Stayed 2 nights in Jul 2025

10/10 Excellent

aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel & restaurant

Had a great stay with my husband. Room was modern, spacious, and clean. Restaurant (Seafood Kitchen) was fantastic. Great getaway for our anniversary!
Stayed 1 night in Aug 2025

10/10 Excellent

Sheryl

Stayed 2 nights in Aug 2025