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Quality Inn & Suites

2.5 star property

Photo gallery for Quality Inn & Suites

Suite, 1 King Bed, Non Smoking
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets
Lobby
Free buffet breakfast
Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View map
2433 W Washington St, West Bend, WI, 53095
  • Place, Regner Park
    ‪3 min drive‬
  • Place, West Bend Country Club
    ‪6 min drive‬
  • Place, Washington County Fair Grounds
    ‪8 min drive‬
  • Airport, Fond du Lac, WI (FLD-Fond du Lac County)
    ‪42 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(23 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

West Bend

Located in West Bend, Quality Inn & Suites is within a 5-minute drive of Regner Park and Museum of Wisconsin Art. .This hotel is 1.9 mi (3 km) from Eisenbahn State Trail and 1.9 mi (3.1 km) from West Bend Labyrinth Garden.

What's nearby

  • Regner Park - 3 min drive - 1.5 km
  • West Bend Labyrinth Garden - 4 min drive - 2.5 km
  • Kettle Moraine Ice Center - 6 min drive - 7.5 km
  • West Bend Country Club - 6 min drive - 6.8 km
  • Washington County Fair Grounds - 8 min drive - 12.8 km

Getting around

  • General Mitchell Intl. Airport (MKE) - 44 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Moose lodge 1398 - ‬3 min drive
  • ‪Pizza Ranch - ‬12 min walk

About this property

Quality Inn & Suites

Hotel in West Bend with free breakfast and a 24-hour front desk
Quality Inn & Suites offers 49 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 49 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Enjoy the recreation opportunities such as an indoor pool or make use of other amenities including complimentary wireless internet access.
Take advantage of the hotel's room service. A complimentary buffet breakfast is included.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night, plus a one-time cleaning fee of USD 50
Service animals are welcome, and are exempt from fees
2 total (up to 25 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Inn West Bend
Quality West Bend
Quality Inn & Suites Hotel
Quality Inn & Suites West Bend
Quality Inn & Suites Hotel West Bend

Quality Inn & Suites Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 165 out of 509 reviews
Rating 8 - Good. 178 out of 509 reviews
Rating 6 - Okay. 89 out of 509 reviews
Rating 4 - Poor. 42 out of 509 reviews
Rating 2 - Terrible. 35 out of 509 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Toni

Disliked: Cleanliness, property conditions & facilities

Not clean

Bathroom was disgusting. The outside front of the tub looked like it hadn’t been cleaned in months. Toilet was dirty. The floor, especially near the tub, was very grimy - nastiness in the corners. The carpet in the room had random wet spots. One good thing, the a/c worked great.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

good enough

Rooms were overall comfortable and mostly clean. Top bedspread had some questionable brown stains and the toilet bowl inside had mildew that could use a good scrub. There also is no elevator which was kind of a pain since we were in town for a wedding and had a lot of stuff to haul.
Stayed 2 nights in Jun 2025

2/10 Terrible

Kristy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Disgusting. We were in a suite so it was mediocre but there were people smoking cigarettes in their rooms right next to us. The whole hallway constantly reeked like smoke. We would complain and just be told it was “from their clothes.” No reason for it in a non smoking hotel, especially in summer when there is a door 10 feet away to be used for smoking outdoors. Then it smelled like pot outside and when my kids were swimming we could see grown men through the window clear as day smoking joints outside. On the last night I was woken up to adults outside my room laughing at 3 am about how the cops kicked them out of the bars. After 10 minutes I tried to call the desk to address this but there’s no number to call them anywhere in the room or online! It was just me (a 36 year old female) and my 2 year old daughter in the room so I didn’t feel comfortable confronting intoxicated adults bragging about being escorted out by cops. How can you not have a way to reach the desk? What if my safety was at stake?? NEVER again will stay at a quality inn and we stay at hotels every weekend for family softball tournaments. Horrible service. Care more about catering to their cigarette and pot-smoking drunk obnoxious guests than families who follow the rules and just dont want to smell like an ashtray every time they leave their room.
Stayed 2 nights in Jun 2025

4/10 Poor

Holly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
P
Stayed 1 night in May 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
Great place, clean, n they leave you wlob which is nice
Stayed 1 night in Jun 2025

8/10 Good

Licia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, comfortable, good price.

Quick check-in, comfortable beds, clean room.
Stayed 1 night in May 2025

6/10 Okay

Birdie

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Red

The place was friendly but the sink was clogged toilet had black mold
Stayed 2 nights in May 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Kathy

Travelled with family
Liked: Staff & service
Staff was friendly and helpful, Breakfast was very good Older facility that needs a bit of maintenance . Bathroom Sink drained very slowly. Dresser drawers were damaged.
Stayed 5 nights in May 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Carrie

Travelled with partner
Liked: Amenities, property conditions & facilities
Staff was very nice & helpful
Stayed 1 night in May 2025

2/10 Terrible

Charles

Stayed 1 night in Apr 2025

8/10 Good

CRISTIAN KREMER

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Convenient for a one night stay, early meeting next morning nearby. Main lobby is very poor, small and deorganized, but rooms are surprisingly nice and comfortable. Checking inn was easy, no big of a deal when asking for a phone number (international phone numbers do go along with local hotel computer systems)
Stayed 1 night in Apr 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Erick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was pleasant and room was clean
Stayed 1 night in Apr 2025

10/10 Excellent

Betty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and had lots of space. The bed was very comfortable. The fridge in our room was noisy when it ran and the breakfast was tasty, but cold.
Stayed 1 night in Mar 2025

6/10 Okay

Orlando

Stayed 1 night in Feb 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Ken

Travelled with family and small children
For the price, not bad. Poole was out of service. Only the hot tub worked. Seem to be a bit rundown.
Stayed 3 nights in Feb 2025

8/10 Good

Emily

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Marietta

Stayed 1 night in Jan 2025

10/10 Excellent

Lei

Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Checked in late following a late meeting. The room was clean and the bed supper comfortable. Sleep later than I planned because of the comfort.
Stayed 1 night in Jan 2025

10/10 Excellent

Gayle

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024