This was a one-night stay due to an early flight, having spent 10 comfortable days in a hotel in East London.
When I arrived at the train station I had an episode of SVT so had to spend two hours in hospital with a heartrate of 205, so this may cloud my judgement.
When I tried to get an Uber to go to the hospital, the Uber app would not recognise the hotel's address and the receptionist was of little help. I had to walk to the nearby Holiday Inn Express hotel to get my Uber to Luton hospital.
Actually, on Expedia, I reserved this hotel in error - I thought I was headed for Hampton by Hilton.
This is a rather tired hotel and the rooms are certainly very tired. At first I was put in an 'accessible' room which was even more depressing. I didn't ask for accessible, but thought I was booking a 'bigger' room.
I ordered a soup and Indonesian-style chicken curry. The soup was fine but the curry I only ate a third of due to the flavouring.
The only two positive points for this hotel are (i) that I always carry an HDMI cable with me to connect my laptop to the TV and, unlike many other hotels, where there is a lot of fiddling and programming to do, it worked quickly; (ii) it is convenient for the airport scheduled bus.
Overall, I can't recommend (even if I overlook my particular circumstances). This hotel needs top-to-bottom refreshing but I suspect it is not a priority for the Holiday Inn/IHG chain so they will 'sweat' the assets to maximise profit.