Waterford Ski Resorts

Room was great for us, we had the master downstairs and the kids were up in the loft. Nice barn touches to the interior. My one recommendation would be to redo the outside so it looks like a barn again! Beds were very comfortable. I didn't use the pool - I was out skiing - but my wife and kids did, they said it was way too cold to get in but the hot tub was great!

Location: You cannot beat the location. It’s an easy walk to all of Cranmore’s amenities—night tubing, fireworks, activities, everything. Being able to park once and walk everywhere was such a win, especially with a child. Customer Service (the real standout): From the moment we checked in, the service was exceptional. The front desk attendant asked for my last name and immediately referred to me by my first name—as if they were expecting me. It sounds small, but it felt warm, personal, and welcoming. Every single interaction after that was just as lovely: Friendly, upbeat staff, Constantly sharing info about s’mores, fire pits, and amenities, Announcing when cookies were coming out (yes please), Pleasant and kind every time I walked past the desk. At this stage in my life, customer service is king, and this place nailed it. Amenities: Fire pits with s’mores, Indoor pool and outdoor hot tub (both great), Bar on site (slower service, but understandable—we were on vacation and they were busy), Continental breakfast with waffles—simple, cozy, and satisfying. Everything felt designed for comfort and ease. The Small Issues (handled beautifully): There were a few minor hiccups: No extra sheets, blanket, or pillows initially (we packed anyway, so not a dealbreaker). The pool area and path to the outdoor hot tub were very slippery/icy, something to be careful about; Wi-Fi didn’t work for us at all (couldn’t text or email, almost like we were jammed—but honestly we were on vacation)

Great location

Always great to visit and I get such a great night sleep every time!

great ambience and accommodation

Always enjoy a stay here