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American Inn & Suites Waterford

3.0 star property

Photo gallery for American Inn & Suites Waterford

Lobby
Lobby
Reception
Banquet hall
Standard 1 King Non Smoking

Reviews

5.8 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
7076 Highland Rd, Waterford, MI, 48327
  • Place, Alpine Valley Ski Area
    ‪9 min drive‬
  • Place, Great Lakes Crossing Outlets
    ‪17 min drive‬
  • Place, Pine Knob Music Theatre
    ‪19 min drive‬
  • Airport, Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪52 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Standard Room, 1 King Bed, Jetted Tub

Holiday Inn Express Hotel & Suites Waterford by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 963 reviews
The price is AU$181
includes taxes & fees
26 Oct - 27 Oct
Holiday Inn Express Hotel & Suites Waterford by IHG

About the area

Waterford

Located in Waterford, American Inn & Suites Waterford is in the business district, within a 5-minute drive of Huron River and Pontiac Lake State Recreation Area. .This inn is 9.7 mi (15.6 km) from Great Lakes Crossing Outlets and 2 mi (3.2 km) from Pontiac Lake Dog Park.
View more Inns in WaterfordOpens in a new window

What's nearby

  • Pontiac Lake State Recreation Area - 15 min walk - 1.3 km
  • Huron River - 2 min drive - 2.2 km
  • Alpine Valley Ski Area - 9 min drive - 9.4 km
  • Great Lakes Crossing Outlets - 17 min drive - 16.8 km
  • Pine Knob Music Theatre - 19 min drive - 17.4 km

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪Taco Bell - ‬3 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Culver's - ‬7 min walk
  • ‪Shark Club - ‬9 min walk
  • ‪El Patio Mexican Restaurant - ‬11 min walk

About this property

American Inn & Suites Waterford

Inn in Waterford with a sauna and a 24-hour business center
American Inn & Suites Waterford offers 111 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the inn include an indoor pool and a sauna.
Make yourself at home in one of the 111 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have jetted bathtubs and complimentary toiletries. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a sauna. Additional amenities at this inn include complimentary wireless internet access, gift shops/newsstands, and a ballroom.
Grab a bite from the snack bar/deli serving guests of American Inn & Suites Waterford.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Indoor pool
  • Sauna

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar near toilet (86 centimetre high)
  • Lift (97 centimetre wide door)
  • Raised toilet seat (53 centimetre high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 11:00 AM to 11:00 PM

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

5.8
Rating 10 - Excellent. 174 out of 1010 reviews
Rating 8 - Good. 203 out of 1010 reviews
Rating 6 - Okay. 173 out of 1010 reviews
Rating 4 - Poor. 185 out of 1010 reviews
Rating 2 - Terrible. 275 out of 1010 reviews

5.6/10

Cleanliness

6.8/10

Staff & service

4.6/10

Amenities

5.2/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

10/10 Excellent

Aaron

Stayed 1 night in Jun 2025

8/10 Good

Jason

Stayed 1 night in Jun 2025

10/10 Excellent

Douglas

Stayed 1 night in Jun 2025

2/10 Terrible

Lukasz

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Nope

Dirty and smelly, avoid
Stayed 1 night in Jun 2025

4/10 Poor

William

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

2/10 Terrible

Sue

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I have never stayed at a more run-down, shabby hotel in my entire life. It looked like nothing had been maintained for years, shabby walls, ceilings, floors, bathtub. We were trying to be economical but this was ridiculous. Surprised that either the fire marshall or health department hasn't shut them down.
Stayed 2 nights in Jun 2025

2/10 Terrible

Blia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy rooms, pillow cases had yellow stains, bath tub was slimy and just disgusting. Room smelled like mole/dusty, hard to breathe. Would highly not recommend.
Stayed 2 nights in May 2025

6/10 Okay

Tess

Travelled with partner
Liked: Staff & service
The staff was very nice and they were happy to accommodate all of our needs. However, the hotel itself did seem a bit rundown. I had considered switching hotels after the first night but because it was such a short visit I decided to stick it out. It looked a lot better from the outside, so I was disappointed once I was inside.
Stayed 3 nights in Jun 2025

4/10 Poor

ALAN

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not taken care of. Urine smell in hallways. Front desk staff very nice just need property upkeep and repairs
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Travelled with pets, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very hot, AC unit didn't work. staff was kind enough to replace it and it still didn't work. Too hot to sleep so we just left and went home.
Stayed 1 night in Jun 2025

2/10 Terrible

Kathy

There was no sign on the building to tell you that it was a hotel. People we standing at the entrance. I felt very in safe and didn’t even enter.
Stayed 1 night in Jun 2025

2/10 Terrible

Barbara

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was gross. Smelled terrible and the floors were sticky. Toilet was stained and there was unknown white substance on the back of bathroom door. Window was open when we got there and it was overall just a huge disappointment.
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Stayed 2 nights in Jun 2025

2/10 Terrible

Mitzi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Gerald

Stayed 1 night in Jun 2025

2/10 Terrible

Serenity

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long term rental, smelt like cat pee "covered" by bleach on the first floor, loud dogs barking. Light fixtures missing out of the ceiling in bathroom, light bulb and lamp shade missing from lamp, air conditioner didn't work, shower was leaking. If your looking for somewhere cheap and lacking on the cleanliness you found it.
Stayed 1 night in Jun 2025

6/10 Okay

Nichole

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jun 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, amenities, property conditions & facilities
Filthy
Stayed 1 night in May 2025

2/10 Terrible

Kathleen, Portage

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is horrible. Everything was dirty, and falling apart. Large dogs were on the property, hallways and the room smelled like smoke and pot. I ended up leaving the hotel as I did not feel safe at all. If it were possible to give a hotel 0 stars, I would.
Stayed 1 night in Jun 2025

2/10 Terrible

Stacy, Highland

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty
Stayed 1 night in May 2025

4/10 Poor

Kaleen

Stayed 3 nights in May 2025

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the worst motel I've ever stayed at. The TV didn't work, there was no phone in the room, the ceiling looked like it had a recent water leak and the elevator was worse than a freight elevator. The motel name was nowhere on the building. When I asked the lady at the front desk to have someone come and look at the TV, after 2 1/2 hours no one had showed up. We were upgraded to a different room but it didn't change my opinion of the motel.
Stayed 1 night in May 2025

2/10 Terrible

Lauri

Disliked: Property conditions & facilities
Did not like anything. Run down building. Room was ok but run down. Outside door was not locked - lack of security. Inside door to hallway was broken, held together with a plastic tie-wrap. Horrible.
Stayed 2 nights in May 2025

2/10 Terrible

Martha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
WE checked out.
Stayed 2 nights in May 2025