2/10 Terrible
Gregory
Travelled with family
26 Sept 2025
Disliked: Cleanliness, staff & service, amenities
Room had peeling paint on the ceiling and walls, tv was crooked (very crooked) on the wall mount, broken lamp, unplugged light at bed stand, dirty shower head (very dirty), rust in shower, incredibly small "queen" bed (it was not a queen), nobody on site for support (Nick, the manager, was working remote), lights outside the front door were off and saw two other people trip down the first step exiting out as you couldn't see the first step down, I also tripped and sprained my ankle on the same step.
When I finally got a hold of someone in Chicago I was told it was sold out and offered half the price discount....No.... I want the queen superior room I booked and paid for. If I wanted a hotel at that price point I would have just done that and gotten the same quality hotel.
DO NOT RECOMMEND!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
Gregory
Stayed 1 night in Sep 2025























