I absolutely had an awful stay we stayed Thursday- Sunday and the whole time we got a total of 6 towels the whole stay for 6 people WOW. Then, there was people in the walkway doing drugs, oding, awful smells and trash everywhere. Then we had to share a parking building and had to pay 30$ overnight just to park which wasn’t stated in the property details. Also stated free breakfast and it was 20$ a person, for sausage, grits, and waffle fries, wow! Didn’t even have complementary coffee. Worst Hyatt hotel I have ever stayed at. Asked room service for towels multiple days multiple times and they always said they didn’t have any. People at front desk was so rude every time we needed help. The air barely worked, the refrigerator went out several times finally replaced on the last day of the stay. When we went to check out, they only offered us a $50 refund. I am honestly just shocked . Stay away from this hotel at all costs!! Scammers!!