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The Abbey Great Malvern

4.0 star property

Photo gallery for The Abbey Great Malvern

Property entrance
View from property
Hypo-allergenic bedding, in-room safe, individually decorated
View from property
Property grounds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

View map
Abbey Road, Worcestershire, Malvern, England, WR14 3ET
  • Malvern Theatres
    ‪4 min walk‬
  • Morgan Motor Company
    ‪15 min walk‬
  • Three Counties Showground
    ‪5 min drive‬

Room options

View all photos for Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

Executive Double Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

Premium Double Room, 1 King Bed

7.8 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.2 out of 10
Very good
(22 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Malvern

When you a stay at The Abbey Great Malvern in Malvern, you'll be in a shopping district, within a 5-minute walk of Malvern Museum and Great Malvern Priory. .This hotel is 17.5 mi (28.1 km) from Wye Valley and 0.2 mi (0.3 km) from Malvern Theatres.

What's nearby

  • Great Malvern Priory - 3 min walk - 0.3 km
  • Malvern Theatres - 4 min walk - 0.4 km
  • Morgan Motor Company - 15 min walk - 1.3 km
  • Malvern Hills - 17 min walk - 1.4 km
  • Three Counties Showground - 5 min drive - 4.4 km

Getting around

  • Great Malvern Station - 12 min walk

Restaurants

  • ‪The Nag's Head - ‬15 min walk
  • ‪Faun - ‬5 min walk
  • ‪The Morgan - ‬12 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Brewer's Arms - ‬6 min drive

About this property

The Abbey Great Malvern

Hotel in Malvern with a 24-hour front desk and a coffee shop
The Abbey Great Malvern offers 103 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Digital television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 103 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, wedding services, and a television in a common area.
Enjoy British cuisine at Priory View Restaurant, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Malvern? This hotel has 2443 square feet (227 square meters) of space consisting of a conference center and 7 meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Priory View Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Priory View Lounge Bar - Overlooking the garden, this bar specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
24-hour room service is available.

Languages

English, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 19.95 for adults and GBP 17.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Priory View Lounge Bar
  • Priory View Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,443 square foot of space)

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (76 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 45.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 15.0 per day
Cribs (infant beds) are available for GBP 15.0 per day

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19.95 for adults and GBP 17.95 for children
  • Pet fee: GBP 20 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 45.00
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Abbey Great Malvern Hotel
Abbey Great Hotel
Abbey Great Hotel Malvern
Abbey Great Malvern
Abbey Malvern
The Abbey Great Malvern
The Abbey Great Malvern Hotel
The Abbey Great Malvern Malvern
The Abbey Great Malvern Hotel Malvern

The Abbey Great Malvern Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 414 out of 893 reviews
Rating 8 - Good. 344 out of 893 reviews
Rating 6 - Okay. 92 out of 893 reviews
Rating 4 - Poor. 35 out of 893 reviews
Rating 2 - Terrible. 8 out of 893 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Keith

Stayed 2 nights in May 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much liked the Olde Worlde aspect of the hotel. Room and bed were comfortable. Hotel plumbing could benefit from an upgrade. The shower and bath were difficult to operate and the water was very slow running. However, water into the hand basin was fine. We felt the menu for evening meals wasn't very inspiring. The breakfast buffet was good and we were able to order gluten-free options including bread. Overall a very nice stay and would recommend.
Stayed 3 nights in May 2025

8/10 Good

David, Hertford

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Paolo

Stayed 3 nights in May 2025

10/10 Excellent

Stuart

Stayed 4 nights in May 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beds, boring breakfast

Lovely building in a great position. The room was clean and decent & the beds were extremely comfortable. We were a bit disappointed by breakfast however. For the room price we hoped for nicer than the bog standard buffet fry up & toast machine.
Stayed 1 night in May 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a traditional hotel with a great deal of character
Stayed 1 night in Apr 2025

10/10 Excellent

Gary

Business traveller, Travelled with partner
Liked: Amenities
great location , near the centre , clean rooms , great veiws of surrouding areas
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good choice in the centre of town.

Very well situated hotel in the heart of Malvern. The staff were friendly and helpful and the breakfast was very good. We opted for one of the cheaper rooms and so did not have a view, but the room itself was absolutely fine and was good value. We have found that more and more hotels are charging for parking, so the free parking here was very welcome.
Stayed 1 night in Apr 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely few days away

Had a lovely stay, hotel lovely in a lovely setting, staff friendly & helpful, food good
Stayed 3 nights in Apr 2025

8/10 Good

Annabelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff and lovely vegan breakfast specially prepared for me each morning
Stayed 4 nights in Apr 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Graham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service were very good. At very short notice and without a booking we were found a table and dining for 5 people in the very busy restaurant so allowing us to have an evening meal and get to a show at the local theatre. Top marks. Having been prompted to reserve a table for breakfast on Sunday morning we turned up at our reservation time only to be told that there were no tables available. What is the point of making a reservation if it cannot be honoured? I took this up with the receptionist when checking out who simply said that some people will turn up for breakfast without making a booking. I’d better not record my response to that explanation.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Joanne

Stayed 1 night in Mar 2025

10/10 Excellent

Prema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location & great customer service
Stayed 2 nights in Mar 2025

8/10 Good

Paul W

Liked: Cleanliness, staff & service, room comfort

Dog disappointed but people happy!

The hotel is well located, with incredible views from our room. The food was good, and the room was clean and well maintained albeit v dated. Disappointed that it wasn’t the greatest dog friendly hotel ever. Dogs not allowed at breakfast, and nothing specific provided (like a bed or bowls etc.) That said, I would stay again for th3 location in Malvern, which is such a beautiful place
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Abbey Hotel at Great Malvern

Really enjoyed our stay, the staff were very helpful and kind. The hotel was beautiful and we will certainly stay there again. It was also well located for all the things we wished to do in Great Malvern.
Stayed 2 nights in Jan 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfotable (especially the bed), lots of pleasant sitting areas for guests. Great position close to the theatre & the town for eats & drinks. Fabulous views ftrom the rear facing windows. Good breakfast buffet.
Stayed 1 night in Feb 2025

8/10 Good

Lynn

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities
I could not check-in using the electronic link I was sent. The check-in staff were very good, but there was a long wait at the bar on Saturday evening as there was no one staffing it, when he did arrive there were no apologies given. There were some parts of the hotel which seemed a little tired, the bathroom we had and the carpets in the corridors and on the stairs in particular.
Stayed 1 night in Feb 2025