All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Maritim Hotel in Magdeburg is in every way a magnificent hotel. The staff were second to none in their efforts to make their guests feel at home.
For example, I had a small technical problem with the TV. A quick explanation from reception and it was fine. They followed up with me shortly after, not by phone to the room. They personally came to my room on the sixth floor.
A truely brilliant hotel
I always stay at the Maritim when over for business , this time I was staying for 4weeks and was made to feel like a criminal by the front desk manger Luke’s Dobbelstien he was rude and actually took unauthorised payment from my account without any formal discussion , made me feel embarrassed and uncomfortable as other guest stood by
His attitude towards me was rude and disrespectful and showed zero customer service level of any kind ,
He also chatters away in German to his receptionist who then looked uncomfortable
Rooms were nice and large but are in need of modernisation. Breakfast was good but at around £20 a day it was too expensive. No tea or coffee in the room and also no irons.