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Hôtel Aux Vieux Remparts, The Originals Relais

4.0 star property

Photo gallery for Hôtel Aux Vieux Remparts, The Originals Relais

Couples treatment room(s), body treatments, facials, massages
Deluxe Quadruple Room
Front of property
Terrace/patio
Lounge

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Air conditioning
  • Room service

Explore the area

View map
3 rue Couverte, Provins, Seine-et-marne, 77160
  • Place, Cesar Tower
    ‪3 min walk‬
  • Place, Provins Tourism Office
    ‪8 min walk‬
  • Place, La Roseraie de Provins
    ‪8 min walk‬

Room options

View all photos for Traditional Double Room

Traditional Double Room

Traditional Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room

In-room safe, individually furnished, free WiFi, bed sheets

Superior Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

In-room safe, individually furnished, free WiFi, bed sheets

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Double Room

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Double Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Triple Room

In-room safe, individually furnished, free WiFi, bed sheets

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room

Deluxe Quadruple Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Hôtel Aux Vieux Remparts, The Originals Relais Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 92 out of 194 reviews
Rating 8 - Good. 74 out of 194 reviews
Rating 6 - Okay. 17 out of 194 reviews
Rating 4 - Poor. 9 out of 194 reviews
Rating 2 - Terrible. 2 out of 194 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Claudio

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room. No refrigerator, no elevator, no safe. Problems with check-in and parking.
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to wait a while to check in as receptionist was busy with another guest. Pillows a bit uncomfortable. But great location and would stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Nice property in the old town, walkable to train station and sights. Classic style room. TV vey glitchy, which normally wouldn’t matter except I wanted to watch Roland Garros. Really good restaurant!
Stayed 2 nights in Jun 2025

10/10 Excellent

Glen

Stayed 2 nights in May 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A lovely place for a mini vacation

Fantastic location!!! The staff was friendly and helpful and the room was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel Provins

Lovely hotel in the middle of Provins. Good sized room, excellent breakfast (extra). Lovely evening meal on Sunday night when all other restaurants closed. Very nice outdoor hotel seating area for coffee or drinks as well. Staff very friendly although, despite sign saying all Reception staff spoke English, one member made it difficult for us and having offered the final bill, without showing the breakdown, had to refund cash for charging an additional breakfast which we didn't take on one of the mornings.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, with all the quirky charm of an old establishment, but including modern cons. Guest room 224 was perfect. Up 2 flights of stairs (no lift in this part of the hotel) in a quiet corner, spacious with comfortable king bed and high-end bedding, a window with nice view of some old town buildings, two skylights and a nice sitting area, Original A-frame rafters (so high ceiling) and a pristine, spacious bathroom. The bathtub with both faucet and handheld shower wand was superb – good water pressure, spacious bath for relaxing, and fluffy absorbent towels. No washcloths or face cloths, however. In room 224 there was a kettle with tea & instant coffee. 2 bottles of water were provided. The AC worked. The staff agreed to store small items in their refrigerator for us. It would’ve been convenient (and it seems a standard offering of any hotel these days) to have a small fridge in the room. One does not want to run down to staff for every access to their items. The reception and service from staff was exactly what one would hope for. Make sure you get a map of the area at reception – there are English as well as French versions and they are indispensable for navigating the small town and appreciating what you are seeing. Provins is an authentic, medieval village, nicer in our view, than Aigues Mort or St-Paul de Vence, if you have been to either. You must view the Tour Cesar and large church behind it lit up at night. We recommend this hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Greys

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Property conditions & facilities
We recently stayed at this hotel, and while the location was convenient, just outside the Main Street in the charming little town, our experience was marred by several issues. The breakfast, although available, was limited in options and overpriced. Moreover, our daughter discovered some unclean items under her bed, which was concerning. The air conditioning was also insufficient, only cooling the main room, leading to sweltering conditions on the second floor where our kids slept, causing them to wake up uncomfortable. Additionally, the property did not have a swimming pool, contrary to the pictures, and our 12-year-old was not permitted to use the jacuzzi. Overall, our stay was disappointing.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, will return.
Stayed 1 night in Jul 2024

10/10 Excellent

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , lovely hotel booked the most basic room & it was fine, spa was lovely, underground bar was cool & restaurant food was lovely, surrounding area was beautiful & so much history. Would & have recommended for a overnight stay.

10/10 Excellent

Weyers

Stayed 1 night in Nov 2023

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Fine Inn in Beautiful Provins

Stayed 1 night in Jun 2023

8/10 Good

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Very good....but!

Easy to find, right in the middle of the old town. Staff were pleasant at check in and the rooms were spacious and well furnished. However Room 301 stank of cigarette smoke, there is only one flat pillow person on the bed, no refrigerator in the room and no milk with the supplied tea/coffee. Small details but they could be remedied quite easily. It is not a budget hotel. Breakfast had a huge choice of good quality food.
Stayed 1 night in Apr 2023

10/10 Excellent

Peggy S

Stayed 2 nights in Sep 2022

10/10 Excellent

Deborah J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provins was the trading center of France centuries ago. A must to see the past. Hotel Ramparts is right in the center of actives but quiet and enjoyable with lovely indoor and outdoor terrace eating and drinking. The underground area has been turned into a relaxing bar area. Private parking a plus.
Stayed 1 night in Sep 2022

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice spot for the night

Cute town, definitely worth stopping for a night. Hotel was nice. Bike-friendly. Could not be more central.
Stayed 1 night in Jul 2022

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Francois

Stayed 1 night in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Center of village, clean, restaurant and bar dining options adjoining. It was a warm night and the AC didn't work (it just blew air), the radiator in the bathroom wouldn't switch off - which added to the heat. The toilet had no paper, the cold tap in the bathroom sink was only a little less cooler than the hot tap. And we didn't discover any of this until late in the night when it wasn't practical to call and get these fixed.
Stayed 1 night in Jun 2021

8/10 Good

CLAUDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

high quality

from service to reception everything was perfect, at the reception the hostess was professional and welcoming, very efficient service, the meals were delicious and of high quality
Stayed 1 night in May 2021

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Provins hotel

Great atmosphere from this hotel right in the old part of Provins with parking.The bar in the 12th century cellar was fascinating. Dinner was good too.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent restaurant and subterranean bar. Room was also excellent - clean and spacious. Wifi was not very good. Other than that, a great stay.
Stayed 1 night in Jan 2020