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Hotel Pucon Green Park

3.5 star property

Photo gallery for Hotel Pucon Green Park

Interior detail
Superior Triple Room
Exterior
Hiking
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

View map
Camino Internacional # 4150, Pucón, Araucania, 4920000
  • La Poza
    ‪4 min drive‬
  • Enjoy Pucon Casino
    ‪5 min drive‬
  • Pucon Beach
    ‪5 min drive‬

Room options

View all photos for Standard Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 King Bed, Pool View

Superior Double Room, 1 King Bed, Pool View

Superior Double Room, 1 King Bed, Pool View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Suite

Triple Suite

Triple Suite

  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 1 Large Twin Bed

View all photos for Suite

Suite

Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Pucón

With a stay at Hotel Pucon Green Park in Pucón, you'll be within a 5-minute drive of Río Liucura Valley and Cascadas de Rio Turbio. .This spa hotel is 2 mi (3.2 km) from Los Pozones and 2.3 mi (3.7 km) from Villarrica National Park.

What's nearby

  • Río Liucura Valley - 18 min walk - 1.5 km
  • Santa Clara Monastery - 3 min drive - 3.3 km
  • La Poza - 4 min drive - 3.9 km
  • Enjoy Pucon Casino - 5 min drive - 4.0 km
  • Pucon Beach - 5 min drive - 4.3 km

Restaurants

  • ‪Marmohni - ‬11 min walk
  • ‪Campos Restaurant - ‬4 min drive
  • ‪feria costumbrista kui kui - ‬4 min drive
  • ‪Madd Goat Coffee Roasters - ‬4 min drive
  • Coffee Politan

About this property

Hotel Pucon Green Park

Hotel in Pucón with 2 restaurants and 15 outdoor pools
Hotel Pucon Green Park offers 50 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms.

This Pucón hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

15 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open select days.
Stay in one of 50 guestrooms featuring LCD televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge.
Featured amenities include express check-in, luggage storage, and laundry facilities. A roundtrip airport shuttle is available for a surcharge.
Hotel Pucon Green Park has 2 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Full-service spa
  • TV in common areas

Family friendly

  • 15 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Pucon Green Park
Pucon Green Park Hotel
Hotel Pucon Green Park Hotel
Hotel Pucon Green Park Pucón
Hotel Pucon Green Park Hotel Pucón

Hotel Pucon Green Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 89 reviews
Rating 8 - Good. 33 out of 89 reviews
Rating 6 - Okay. 8 out of 89 reviews
Rating 4 - Poor. 4 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with partner
Very nice hotel Breakfast was very bad
Stayed 7 nights in Jan 2024

8/10 Good

ANDRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Muito com, mas com potencial para excelente...

Viagei de férias com minha esposa e filho (16a). Local muito bonito com uma área física muito grande e bonita, um pouco sub-utilizada. Acomodações simples mas bastante satisfatórias apesar de não ter ar condicionado (mesmo em janeiro não fez falta). Café da manhã bastante simples: com tantas frutas vermelhas plantadas no país fiquei decepcionada em não ter geléias artesanais, somente geléia e mel industrializados, da mesma maneira para os 2 tipos de queijo que também eram industrializados. Para o meu gosto o café poderia ser mais forte. Pessoas muito simpáticas no hotel, para nossa ida ao V. Vilarrica que teríamos de estar as 6h da manhã na agência de turismo na nossa saída as 5h35 da manhã tinham 3 pacotes com o café da manhã (sanduíche, iogurte, suco, maçã, cereal e brownie) bem embaladinhos. Quando fomos as termas pedimos toalhas na recepção na noite anterior e quando saímos de manhã a recepcionista já estava com as toalhas separadas. fato que nos deixou chateados foi não terem avisado no dia anterior que no domingo todo o centro estaria fechado para o triatlon que ocorreria até as 17h e as rotas de saída do hotel para fora sa cidade só foram liberadas a partir das 14h30. Tínhamos levantado e nos arrumado para ir ao Parque Huerquehue que fica a 45 minutos do hotel e acabamos não podendo ir, sendo que a entrada no parque é somente até as 14h… Perdemos o passeio, porque na segunda, nosso último dia em Pucón o parque estava fechado…
Stayed 4 nights in Jan 2024

10/10 Excellent

Jonathan N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds with views of the volcano. Room was spacious. Restaurant was good. Met our needs while visiting Villarrica and Pucon.
Stayed 2 nights in Dec 2023

10/10 Excellent

DallasFamily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot nestled between the mountains and walking distance to a baker, and grocer. Hotel room was spacious with a complimentary basic breakfast. The jacuzzi was perfect on a snowy winter night.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Pazit

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

manager avoidance

There was no hot water and couldn’t even talk with the manager on site. Toilet broke and moved to another room the next day.
Stayed 2 nights in Nov 2018

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast

I would have expected more in the breakfast. Breakfast was very basic for a top class hotel.
Stayed 2 nights in Mar 2018

8/10 Good

Tony, San Martin de los Andes, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay

Excellent, friendly staff. A little too far out of the town centre but a lovely hotel in excellent setting. Room clean. Very good breakfasts. Would recommend and revisit.
Stayed 2 nights in Jul 2017

6/10 Okay

ALAN, meadows place

Liked: Cleanliness, room comfort

green park

A one night stay. The mini bar was locked. What a dumb move. One wonders why lock a mini bar in a locked hotel room? Are the maids not to be trusted? Shoukd I stuff all my clothes in the safe? Why not offer real scrambled eggs instead of the carton swill?

10/10 Excellent

Ian, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel in Pucon

We spent two nights at Pucon Green Park Hotel. It was excellent and we especially liked the beautiful park-like setting with views of the mountains including Volcan Villarica. Our room was spacious with a lot of character including tiled floor and a wood-lined ceiling. We had a spectacular view overlooking the garden. An absolute highlight of our stay was the generous advice and welcoming support provided by the concierge, Cristina.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved it!

Staff was extremely helpful and friendly. Beautiful location

10/10 Excellent

E.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Service Received

The hotel provides excellent value for their rates. The location is not in the center of the town, it is located about an 8 minute drive away, or by taxi about CLP 3.000. The rooms are rustic in decor, but generous in size. The bathrooms are modern and very clean. The gardens are large and well-landscaped, and there were many large native birds (storks or some sort of wild duck) on the premises, with views of the nearby volcanoes. But the friendliness and personal service that we received during our stay was EXCEPTIONAL. We had some trouble with our rental vehicle prior to arrival at the hotel and when we called the hotel, they immediately sent the hotel van and driver to help us. We had also signed up for a hiking trip to a nearby volcano, with a 6:30 AM departure time from the hotel, and once we informed them of the early departure, the receptionist immediately offered to pack a breakfast "to go" box for us and it was all ready waiting for us the next day at 6:30 am. They also have bikes for the hotel guests to use and there are bicycle lanes between the hotel and the town center, so it is easy to bike into town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great people, environment and facilities. Breakfast includes everything and if you don't want to go out for lunch or dinner restaurant inside is great. Bikes, entertaiment things and pool is great for summer time. Price trought Hotels.com is not so good deal, and they are a little bit messy with reservations papers.

8/10 Good

Edward, Elko, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great in Green Valley

This was a very comfortable hotel, well appointed and with American style amenities that can be rare in South America. The gardens and views are great and the location good, quiet and still convenient to Pucon. If you do not have a car there are taxi's and buses and they will lend you bicycles.

10/10 Excellent

overlanders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good value

excellent. Had a problem with the WiFi in our room so they gave a key for a pool view room to use when ever we wanted. Problem solved.

2/10 Terrible

claudio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Malísima experiencia

Stayed 1 night in Jan 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tinajas

Las tinajas lo mejor
Stayed 5 nights in Jul 2023

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen Lugar

Bonito lugar, vale la pena hospedarse, solo se debe buscar la forma de ayudar las maletas a los pisos inferiores o superiores
Stayed 4 nights in Feb 2023

6/10 Okay

Mauricio

Travelled with family
Liked: Room comfort

Hotel básico

Hotel bastante sencillo, relación precio calidad no adecuada. Comida muy deficiente
Stayed 2 nights in Oct 2022

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Nicolas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

No vale la pena precio calidad

Considero que para el precio vs calidad de las habitaciones, es demasiado caro. No vale la pena, mala vista, mala atención del front desk (en realidad principalmente el joven, los demás un 7). Nos dejaron en un principio en una habitación que no tenía ni calefacción funcionando, reclamamos tanto que nos cambiaron. La gente del bar y del restorán, nada que decir, muy amables.
Stayed 2 nights in Aug 2022

8/10 Good

Ivonne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

no es lo que esperaba

Lo bueno: el entorno , el silencio del hotel , las camas cómodas . Lo malo : desayuno algo pobre para ser buffet , piezas algo anticuadas (en los roperos habian cortinas en vez de puertas , no hay cafetera ni vasos , no hay aire acondicionado solo calefaccion central que a veces era muy alta o lo contrario ) ; tienen tinajas pero son pagas y horarios no flexibles ; el gimnasio con buenos implementos pero estaba sucio . POco personal . el hotel tiene mucho potencial para ser de excelencia pero no lo aprovechan .
Stayed 4 nights in Aug 2022

10/10 Excellent

Neila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bello, limpio, habitaciones comodas. Sin embargo al hacer la reserva que coloque que eramos 4 me hizo reservar 2 habitaciones y luego note que habia una habitación cuádruple. Don Manuel del reataurant muy atento. Pienso que debian explotar mas el turismo, ofrecer al visitante sitios que vale la pena conocer de la zona, y contar con servicio de taxi para los que no cuenten con vehiculo propio.
Stayed 5 nights in Jul 2022

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo el lugar y debe ser muy lindo en primavera verano, jardín lindo , piscina ,etc, entretenido para ir con niños además Falta decoración en habitaciones, no hay nada tienen espacio pero no hay una mesita o un sillón cito, nada Falta calor sureño en la ambientación
Stayed 1 night in Jun 2022

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mejor aún que su publicidad, excelente

Lugar hermoso,jardines,fauna,piscina. Amabilidad de todo el personal. De los mejores hoteles chilenos que hemos estado. Limpieza perfecta Restaurant muy bueno,aunque solo dos pequeñas sugerencias Ampliar la carta y en un hotel de tantas virtudes es insólito que no preparen martini seco. En todo caso lo recomiendo totalmente y volveremos cuando podamos Camas perfectas,descanso completo
Stayed 4 nights in Feb 2022