With a stay at Sissi West in Vienna (Penzing), you'll be within a 15-minute walk of Schönbrunn Zoo and Schönbrunn Palace. .This aparthotel is 4.1 mi (6.7 km) from Vienna Christmas Market and 4.4 mi (7 km) from Vienna State Opera.
Sissi West offers 6 air-conditioned accommodations with espresso makers and safes. 43-inch Smart televisions come with digital channels.
Bathrooms include showers with rainfall showerheads, and hair dryers. This Vienna aparthotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains.
Make yourself at home in one of the 6 air-conditioned rooms featuring espresso makers and Smart televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include safes and coffee/tea makers, and you can also request cribs/infant beds (complimentary).
This aparthotel offers designated smoking areas.
Featured amenities include express check-out, multilingual staff, and luggage storage. Limited parking is available onsite.
Property amenities
Internet
Available in the apartment: Free WiFi
Parking and transport
Electric car charging station on site
Onsite parking available only on request
Limited on-site parking (max 3 spaces)
Onsite parking includes off-street options
Family friendly
Free cot
Food and drink
Coffee/tea maker
Electric kettle
Espresso maker
Mini-fridge
Bedrooms
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
43-inch Smart TV with digital channels
Comfort
Air conditioning
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 steps to reach entrance
Hardwood flooring in room
No lift
Well-lit path to entrance
Designated smoking areas (fines apply)
Services and conveniences
Blackout drapes
Luggage storage
Mobile key entry
Multilingual staff
Safe
Location highlights
In a historical district
Near a metro station
Near a zoo
Things to do
Bicycle parking
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
Fire extinguisher
General
100% renewable energy
6 units
At least 80% lighting from LEDs
Bicycle parking
Double-glazed windows
Electric car charging station
Energy-saving switches in guestrooms
No plastic coffee stirrers
Reusable cups
Reusable tableware
Solar energy
Soundproofing
Water-efficient toilets
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Access code, private entrance
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Free cribs are available on request at the property
Important information
Optional extras
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts cash
This property uses solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Property is also known as
Sissi West Vienna
Sissi West Aparthotel
Sissi West Aparthotel Vienna
Sissi West Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 29 out of 34 reviews
10 - Excellent
29
Rating 8 - Good. 4 out of 34 reviews
8 - Good
4
Rating 6 - Okay. 0 out of 34 reviews
6 - Okay
0
Rating 4 - Poor. 1 out of 34 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 34 reviews
2 - Terrible
0
9.8/10
Cleanliness
9.2/10
Amenities
9.8/10
Property conditions & facilities
Reviews
10/10 Excellent
heather
13 Dec 2025
Liked: Cleanliness, amenities
The room was very clean and comfortable. Loved the modern accessories and funky decorations. Brought me back to my childhood 😊
heather
Stayed 1 night in Dec 2025
8/10 Good
Gerard
10 Dec 2025
Liked: Property conditions & facilities
Disliked: Amenities
Room was clean on check in but wasn't cleaned for our four day stay, no change of towels or bins emptied
Great place to stay, was very clean and comfortable. As seems to be in all the reviews it is not downtown but literally across the street is the metro and so easy to navigate. As convenient as staying in the heart of the city without being in the city. Highly recommend.
Jennifer
Stayed 3 nights in Nov 2025
10/10 Excellent
Diane
25 Sept 2025
Liked: Cleanliness, room comfort
Great Hotel. Clean. 3 min walk to U4 train to get into the centre of Vienna,. Staff is so accommodating. I highly recommend this place.
Beautiful large room .Very clean.
Good instructions regarding use of access codes.
The room faced main road but this was fine gjven double glazed windows + shutters.
Very close to underground station taking one into town.
In summary I would certainly stay again at "Sissi West"
Very clean and close the the Metro station, friendly and helpful staff
C
Stayed 3 nights in Sep 2025
10/10 Excellent
Verified traveller
27 July 2025
Liked: Cleanliness, room comfort
Wunderbar!
This is a hidden gem in the heart of Vienna.
Easy to access and very near to the U-bahn!
Karlsplatz is merely 7 stops away and so it the city center.
I would definitely recommend this place to others and would be back again. And yes the famous Schönbrunn palace is at a walking distance of 5-10 minutes : )
Verified traveller
Stayed 2 nights in Jul 2025
10/10 Excellent
jelena
30 June 2025
jelena
Stayed 3 nights in Jun 2025
10/10 Excellent
Geonho
Travelled with family
8 Apr 2025
Liked: Cleanliness, room comfort
Location was excellent. The staff was friendly and prompt. Helped with parking so kindly.
Communication was great. As American travellers on our honeymoon they gave everything we needed and even left a note and champagne in the fridge. (We don't drink but the gesture was much appreciated). You can walk to bakeries and restaurants and the metro in just minutes. Schonnbrunn is a 12 minute walk but the gardens are only a few minutes away.
The room was clean and well stocked and the bed was large and comfortable. 5 stars, you really cant ask for more.
Philip
Stayed 6 nights in Nov 2024
10/10 Excellent
Bruce
1 Oct 2024
Liked: Cleanliness, amenities, room comfort
Nice place. Just know you need to check messages before you show up. You don't just book and show up. On e we understood the process all was great. Clean, great location(right next to Ubahn)
Tout était parfait: la localisation à distance de marche du palais, le décor élégant de la maison et de la chambre Vie charme, la tranquillité, la propreté. Merci pour cet excellent séjour, nous recommandons votre hôtel sans hésitation.
Tolles, individuell eingerichtetes Zimmer. Groß, sauber und trotz Lage zur Straßen ruhig. Rein virtueller, aber sehr netter Kontakt zum Vermiter.
Ich komme sehr gerne wieder 🙂🙂🙂
Holger
Stayed 5 nights in Aug 2025
10/10 Excellent
Reiner
Business traveller
28 July 2025
Liked: Cleanliness, room comfort
Reiner
Stayed 4 nights in Jul 2025
10/10 Excellent
Ole
1 July 2025
Liked: Cleanliness, room comfort
Ole
Stayed 3 nights in Jun 2025
10/10 Excellent
Veera
2 Jan 2025
Liked: Cleanliness, room comfort
Veera
Stayed 3 nights in Dec 2024
4/10 Poor
Lars
Business traveller
9 Dec 2024
Disliked: Cleanliness, room comfort
Urusel ventilation,dålig avställningsyta i badrummet,ingen handdukstork (hade en liten och en större handduk i 4 dgr) som aldrig hann torka. Ingen påfyllning av någonting toapapper the’ kaffekapslar etc.På tok för dyrt för detta boende om ändå väldigt fräscht och nyrenoverat hus.