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Anantara Palais Hansen Vienna Hotel

5.0 star property

Photo gallery for Anantara Palais Hansen Vienna Hotel

Front of property
Designer store
View from room
Premium Room, Balcony | Room amenity
Indoor pool

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

Map
Schottenring 24, Vienna, Vienna, 1010
  • St. Stephen's Cathedral
    ‪11 min walk‬
  • Hofburg Imperial Palace
    ‪14 min walk‬
  • Vienna State Opera
    ‪20 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪18 min drive‬

Room options

View all photos for Grand Room (Premium, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 3Adults)

  • 46.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite

  • 281 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 3 Adults)

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Suite (1 Bedroom ExtraBed 2 adults + 1 child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (1 Bedroom ExtraBed 2 adults + 1 child)

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Presidential Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Presidential Suite

  • 279 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite (Anantara)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara)

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • 53 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (Extra Bed 3 Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 3 Adults)

  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Anantara ExtraBed 2 ad + 2 ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara ExtraBed 2 ad + 2 ch)

  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Anantara, Extra Bed 2Ad + 1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara, Extra Bed 2Ad + 1Ch)

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Anantara, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Anantara, Extra Bed 3Adults)

  • 68 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, Balcony

Premium Room, Balcony | Room amenity

Premium Room, Balcony

  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Extra Bed 2 adults + 1 child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room (Extra Bed 2 adults + 1 child)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room (Premium)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium)

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room

  • 36.4 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Premium 1 Bedroom, Extra Bed 2Ad+1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom, Extra Bed 2Ad+1Ch)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Premium 1 Bedroom, Extra Bed 3Adults)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom, Extra Bed 3Adults)

  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Frette Italian sheets, premium bedding, minibar, in-room safe

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Grand Room (Premium, Extra Bed 2Ad + 1Ch)

Frette Italian sheets, premium bedding, minibar, in-room safe

Grand Room (Premium, Extra Bed 2Ad + 1Ch)

  • 46.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Premium 1 Bedroom)

Frette Italian sheets, premium bedding, minibar, in-room safe

Suite (Premium 1 Bedroom)

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

View from property

The Ritz-Carlton, Vienna

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.7 out of 5, Exceptional, (786)
The price is AU$1,052
for 1 room
includes taxes & fees
22 May - 23 May
The Ritz-Carlton, Vienna

About the area

Vienna

With a stay at Anantara Palais Hansen Vienna Hotel, you'll be centrally located in Vienna, within a 10-minute walk of Sigmund Freud Museum and Servitenkirche. .This family-friendly hotel is 0.7 mi (1.1 km) from Judenplatz and 0.8 mi (1.2 km) from St. Stephen's Cathedral.

What's nearby

  • Vienna Christmas Market - 13 min walk - 1.2 km
  • Stephansplatz - 14 min walk - 1.2 km
  • St. Stephen's Cathedral - 14 min walk - 1.2 km
  • Hofburg Imperial Palace - 15 min walk - 1.3 km
  • Vienna State Opera - 5 min drive - 3.6 km

Getting around

  • Schottenring U-Bahn - 4 min walk
  • Vienna Franz-Josefs-Station - 19 min walk
  • Vienna International Airport (VIE) - 23 min drive

Restaurants

  • ‪U2 U4 Schottenring - ‬3 min walk
  • ‪Flex - ‬5 min walk
  • ‪Schottenring - ‬3 min walk
  • ‪India Gate - ‬5 min walk
  • ‪Qero - ‬4 min walk

About this property

Anantara Palais Hansen Vienna Hotel

Luxury hotel with 2 restaurants connected to a rail/subway station in Vienna
Anantara Palais Hansen Vienna Hotel offers 152 accommodations with tablet computers and minibars. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and complimentary toiletries.

This Vienna hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Anantara Palais Hansen has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.
Make yourself at home in one of the 152 individually decorated guestrooms, featuring tablet computers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a sauna. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy international cuisine at Edvard, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Edvard - This fine-dining restaurant specializes in international cuisine and serves dinner only. 1-star Michelin rating. Reservations are required.
Der Wintergarten - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Theo's Lounge & Bar - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (EUR 52 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 42 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Der Wintergarten
  • Edvard
  • Theo's Lounge & Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • Stereo

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • On a river

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1873
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay films
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 2.524 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 42.00 per person
  • Covered self parking fee: EUR 52 per day
  • Pet fee: EUR 50 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hansen Kempinski
Hansen Kempinski Vienna
Kempinski Hansen Vienna
Kempinski Palais Hansen Vienna
Kempinski Palais Vienna
Palais Hansen Kempinski
Palais Hansen Kempinski Hotel
Palais Hansen Kempinski Hotel Vienna
Palais Hansen Kempinski Vienna
Palais Kempinski
Palais Hansen Kempinski Vienna Hotel

Anantara Palais Hansen Vienna Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 812 out of 1002 reviews
Rating 8 - Good. 138 out of 1002 reviews
Rating 6 - Okay. 35 out of 1002 reviews
Rating 4 - Poor. 11 out of 1002 reviews
Rating 2 - Terrible. 6 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
5 star hotel 🌟🌟🌟🌟🌟
Stayed 2 nights in Apr 2025

10/10 Excellent

Daniel, Popesti Leordeni

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelent
Stayed 3 nights in Apr 2025

10/10 Excellent

Reem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mohammad Saleem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you again, Anantara!

As nembers of GHA, We always try to stay at Anantara and mostly it is a right choice!
Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Antanara FAR exceeded expectations. Gorgeous building, well appointed rooms; fantastic amenities and perfect location. Incredible staff. Special thanks to Martina for problem solving at check in. Also Augustine for being a wonderful doorman. Highly recommend the morning breakfast. The variety and quality of the food was good as anywhere I have had in the world. What really stood out though was the Service. Lindsey the manager was highly attentive and friendly. The hostess Jana knew our names after the first day and greeted us with a big smile every morning. Finally our daily server Moises was a delight. Look this hotel is just great! I travel frequently and this hotel is right at the top of my list with hotel costing 3 times as much!
Stayed 4 nights in Mar 2025

10/10 Excellent

Randa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay, definitely will be staying there again when visiting Vienna
Stayed 3 nights in Apr 2025

6/10 Okay

Ahmad

Travelled with partner
Disliked: Cleanliness, amenities
Too many mistakes in the bills, lack of hygiene, lack of service, bad communication with the staff, the only good team is the valet.
Stayed 5 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, especially the concierge who helped us sort out our trains to Budapest. Only negative was check-in. We had prepaid for an expensive room only to be told when we checked in that the room was not available. The front desk tried to upsell us to a room that was $100 plus higher a day than the room we paid for. We politely refused and said we wanted the room we paid for - and magically the room became available. Our superior room supposedly had a balcony with a view, more like a false balcony with no views.
Stayed 5 nights in Feb 2025

10/10 Excellent

Valerie, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff and great location
Stayed 3 nights in Feb 2025

10/10 Excellent

David

Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, modern property.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeffrey Ryan

Stayed 4 nights in Dec 2024

6/10 Okay

Yacine

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Corina

Stayed 2 nights in Nov 2024

8/10 Good

Connor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this five-star hotel was enjoyable overall, though not without a few issues. The staff were generally receptive and responsive, but the reception team could have been more proactive about informing guests of amenities like the spa and breakfast services. The spa itself was exceptional, with staff maintaining a high standard of hospitality. The ground floor atrium was beautifully decorated, and the live piano performances in the evening created an elegant atmosphere. However, breakfast service on the second morning, during peak hours, was slow, and it was difficult to place orders beyond the buffet. Additionally, one staff member managing breakfast approached me shortly before service ended with a condescending tone, which detracted from an otherwise pleasant dining experience. On a brighter note, the chef preparing made-to-order eggs was exceptionally warm and friendly. The room was comfortable and meticulously cleaned by the housekeeping team. While the high-tech shower was impressive, there were some maintenance issues, including a defective towel warmer, loose tiles, and a sloped area outside the shower that was a tripping hazard. Persistent lighting from bedside panels was slightly inconvenient, and minibar prices were excessive for a hotel of this caliber. Despite these minor setbacks, the ambiance, spa, and overall service made for a mostly enjoyable experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Andrew Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an exceptional experience at the Anantara Palais Hansen during our visit to Vienna. This hotel truly lives up to its 5-star promise, exceeding all our expectations. The property is stunning, impeccably maintained, and embodies the level of luxury that American travelers associate with high-end hotels. Our rooms were spacious, beautifully furnished, and spotlessly clean, featuring large bathrooms with hot, invigorating showers. Every detail was thoughtfully considered to ensure comfort and style. The staff were outstanding—courteous, professional, and always willing to assist with a smile. Their dedication to service made our stay all the more enjoyable. Located in the heart of the Innere Stadt, the hotel is perfectly situated within walking distance of iconic attractions like the Vienna State Opera and Hofburg Palace. This convenient location made exploring Vienna a breeze. I highly recommend the Anantara Palais Hansen to anyone seeking a luxurious and memorable stay in Vienna. We would gladly stay here again on our next visit.
Stayed 5 nights in Nov 2024

10/10 Excellent

Gianluca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was excellent, the bed was very comfortable and clean looking room.
Stayed 1 night in Nov 2024

10/10 Excellent

Luba

Stayed 4 nights in Oct 2024

10/10 Excellent

Marta

Stayed 1 night in Oct 2024

10/10 Excellent

Arnaud

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everythibng was perfect. Except for the digital water system in the shower that was a little unreliable
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

Great Hotel

The only minus it was hot weather and was very hot in the room...
Stayed 1 night in Sep 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Nice room but not great value for money. Room service was excellent however checkout was disappointing as there was not enough staff and it became chaotic. Fabulous location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 3 nights in Aug 2024