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Smart Hotel Schönbrunn

3.0 star property

Photo gallery for Smart Hotel Schönbrunn

Restaurant
Standard Double or Twin Room
Restaurant
Terrace/patio
Restaurant

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Breakfast available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Linzer Straße 6-8, Vienna, Vienna, 1140
  • Schönbrunn Palace
    ‪12 min walk‬
  • Hofburg Imperial Palace
    ‪7 min drive‬
  • Vienna State Opera
    ‪7 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby sitting area

a&o Wien Hauptbahnhof

  • Pet-friendly
  • Free WiFi
  • Game room
  • Breakfast available
3.6 out of 5, Good, (1000)
The price is AU$174
for 1 room
includes taxes & fees
22 May - 23 May
a&o Wien Hauptbahnhof

About the area

Vienna

With a stay at Smart Hotel Schönbrunn in Vienna (Penzing), you'll be a 3-minute drive from Schönbrunn Palace and 7 minutes from Museum of Natural History. .This hotel is 3.3 mi (5.4 km) from Hofburg Imperial Palace and 3.5 mi (5.7 km) from Spanish Riding School.

What's nearby

  • Schönbrunn Palace - 12 min walk - 1.1 km
  • Hofburg Imperial Palace - 7 min drive - 4.6 km
  • Vienna State Opera - 7 min drive - 5.0 km
  • Spanish Riding School - 8 min drive - 5.0 km
  • St. Stephen's Cathedral - 8 min drive - 5.3 km

Getting around

  • Johnstraße-Linzer Straße Tram Stop - 1 min walk
  • Vienna (XWW-Vienna West Train Station) - 3 min drive
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Pizzeria Mondello - ‬4 min walk
  • ‪Pizzeria Da Corrado - ‬6 min walk
  • ‪Viyana Merkez Camii çay ocağı - ‬1 min walk
  • ‪Restaurant Regio - ‬2 min walk
  • ‪Il Pennello - ‬7 min walk

About this property

Smart Hotel Schönbrunn

Hotel in Vienna, near Schönbrunn Palace
Smart Hotel Schönbrunn offers 96 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers with rainfall showerheads. This Vienna hotel provides complimentary wireless Internet access. Housekeeping is offered on request and change of towels can be requested.

Stay in one of 96 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks, and housekeeping is provided on request.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a vending machine.
Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include express check-out, luggage storage, and an elevator. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

Arabic, English, French, German, Hindi, Italian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 17.90 per person

Conveniences

  • Luggage storage
  • Vending machine
  • Virtual front desk

Guest services

  • Change of towels on request
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (200 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 5 floors
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and lockbox information; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests

Access methods

Lockbox, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 17.9 per person
  • Covered self parking fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

HB1 Hotel
HB1 Hotel Wien Schönbrunn
HB1 Hotel Wien Schönbrunn Vienna
HB1 Wien Schönbrunn
HB1 Wien Schönbrunn Vienna
HB1 Hotel Wien Schönbrunn
Smart Hotel Schönbrunn Hotel
Smart Hotel Schönbrunn Vienna
Smart Hotel Schönbrunn Hotel Vienna

Smart Hotel Schönbrunn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 125 out of 435 reviews
Rating 8 - Good. 200 out of 435 reviews
Rating 6 - Okay. 64 out of 435 reviews
Rating 4 - Poor. 30 out of 435 reviews
Rating 2 - Terrible. 16 out of 435 reviews

8.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2025

4/10 Poor

Emil

Liked: Cleanliness
Disliked: Staff & service, amenities
The check in is supposed to be automated, One should receive an email with details of the room number and the code for the key holder. But the email we got had 'insert the number here' instead of the numbers. This led to a 30 minute phone-call because the hotel rep was so incompetent that she could not find the reservation. The worst of all was the staff in the breakfast room. Never seen something like this in my life - I was asked to open my bag and prove that I did not nick any food for later. And I am 66 years old! What a disgrace. Finally room keys seem to work for one day only. We stayed five nights and had to get them reset four times! Other than all this, the hotel would have been a fine 3* star hotel. The staff make it a zero-star hotel.
Stayed 5 nights in Mar 2025

10/10 Excellent

Luka

Stayed 3 nights in Mar 2025

2/10 Terrible

Deborah-Jade

Disliked: Staff & service, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Domingos Miguel

Stayed 7 nights in Mar 2025

10/10 Excellent

Domingos Miguel

Liked: Cleanliness
Stayed 6 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Much better communication between staff and guests

"Self check-in" for which not enough information was provided. Very poor readiness of the person who came to the reception to solve the guests' problems. In my case, very quick help with the check-in process via WhatsApp (room and parking codes). The guest does not receive precise instructions for self check-in before arrival and cannot be sure whether he will have a reserved parking space. It is imperative to insist on self check-in before setting off on a trip! Breakfast modest but satisfactory. The lady in the restaurant was not informed that breakfast is included in the reservation if the reservation is made through hotels.com. Cleanliness of the room, restaurant and facility 4 out of 5 - quite good. We stayed in a triple room on the 5th floor. The biggest problem is poor communication between the few staff (manager on the internet, restaurant staff, support at the reception). A hotel with great potential and average implementation that may cause problems for some. Location excellent, close to Schoenbrunn, U-bahn and tram stations.
Stayed 2 nights in Mar 2025

6/10 Okay

Milan

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Check-in-code did not arrive on time ( one hour before Check-In ), we had to wait in front of the hotel. After communicating over WhatsApp we received the code 20 minutes later. After the check-in process started they had only one room for us and needed more time to give us the second one
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Luis, Miami

Stayed 1 night in Feb 2025

4/10 Poor

Vitor Pacheco

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Name of the hotel is different than the name online. There is no front desk. I did not receive the email with the details to get in on time. It was very hard to find the hotel and get assistance. The breakfast service is terrible with very unpleasant people and a distrust not allowing a simple woman's bag to be taken to the breakfast room. It is very unlikely that I will use this hotel again
Stayed 2 nights in Feb 2025

8/10 Good

Carly

Stayed 2 nights in Feb 2025

4/10 Poor

Günter

Liked: Room comfort
Disliked: Cleanliness, staff & service

Preis ok

Haare in der Dusche? Schimmel an der Decke... Keine Beschilderung des Hotels wo Frühstücksraum ist. Frühstück bei späterm kommen nur noch Reste kein Nachschub.kein freier Platz in Tiefgarage. Im Hotel keiner erreichbar . Wurden um 8uhr geweckt um zimmer zu verlassen.da zimmer für nächsten gebraucht wird
Stayed 1 night in Feb 2025

6/10 Okay

Luis

Travelled with partner
Liked: Cleanliness, staff & service
Check in service is a completely disaster. I had to wait 2 hours and we saw every day were many people at the reception with the same problem.
Stayed 2 nights in Feb 2025

8/10 Good

Jeysson F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel could be excellent if it would have a coffee maker in the rooms.
Stayed 2 nights in Sep 2024

8/10 Good

Martha

Travelled with family
Liked: Staff & service

Adequate

It was ok, check in was quick! Room was ok but no bathroom space, parking was adequate but the EV charger was Tesla which we had issues using as Tesla site said to ask reservation to be able to use and they said they didn’t know…but the person I asked didn’t speak English well My only issue was the entire hotel smelled of bleach?? Smoke I am not sure which but it was strong and in the makeshift closet of room was a misty odor Good location didn’t have the food, overall it was fine
Stayed 2 nights in Jul 2024

10/10 Excellent

Gökalp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Her şey mükemmeldi. Tekrar tercih edeceğim ve ülkemdeki herkese burayı önereceğim. Otoparkın olması ve konumun her yere yakın olması harikaydı. Hepsinden öte Otel işletmecileri gerçekten ailem ile kaldığımı hissettirdi. Güvenli ve konforlu konakladık. Keşke daha uzun kalabilseydik, birdahaki sefere yeniden tercih edeceğim.
Stayed 2 nights in Aug 2024

4/10 Poor

Maria

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Marise

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, but a little far from the metro.
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Hotel sauber und zufriedenstellend

Das Zimmer war klein aber sauber und hatte alles was es braucht.Der Rezeptionist war nett und freundlich und der Service von ihm war gut.Das einzige was nicht so gut war, war die Dusche.Die Wassertemperatur war sehr schwierig einzustellen.Nach wenigen Sekunden wurde das Wasser viel zu heiss.Vielleicht sollte hier etwas gemacht werden.Ich war im Zimmer 211.Alles in allem war das Hotel in Ordnung wenn die Ansprüche nicht zu gross sind.Für Leute mit kleinem Budget kann ich das Hotel empfehlen.
Stayed 2 nights in Aug 2024

2/10 Terrible

Fawad, Ottawa

Disliked: Cleanliness, staff & service
Terrible hotel with terrible staff rude and bad breakfast, and Air Conditioning does not work, stay away from this hotel
Stayed 1 night in Jul 2024

4/10 Poor

Zaneta

Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not clean!

There was crap on the outside of the toilet and gum on the floor under the bed. Disgusting!
Stayed 1 night in Jul 2024

10/10 Excellent

Julia Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted by a fun member of staff and made my stay so enjoyable, you have lovely staff and the property is clean shops near by was perfect for my stay .
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget friendly option, basic and clean which was exactly what I was hoping for. Was able to leave my bag before check in. A tram stop right outside which can take you to a couple different tube stops to get into town.
Stayed 2 nights in Jun 2024