See all properties
Save

Graben Hotel

4.0 star property

Photo gallery for Graben Hotel

Front of property
Lobby
Lobby sitting area
Exterior
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Parking available
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View map
Dorotheergasse 3, Vienna, Vienna, 1010
  • Place, St. Stephen's Cathedral
    ‪2 min walk‬
  • Place, Stephansplatz
    ‪2 min walk‬
  • Place, Vienna State Opera
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Single Room

  • Sleeps 1

View all photos for Superior Double Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

  • Sleeps 2

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.8 out of 10
Excellent
(28 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room

8.2 out of 10
Very good
(38 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

9.0 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room Single Use

Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room Single Use

8.4 out of 10
Very good
(5 reviews)
  • 18 sq m
  • Sleeps 1
  • 2 Twin Beds

Similar properties

2 restaurants, breakfast served
Hotel Royal
  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$372
includes taxes & fees
16 Nov - 17 Nov
Hotel Royal

About the area

Vienna

With a stay at Graben Hotel, you'll be centrally located in Vienna, steps from Jüdisches Museum and Plague Column. .This hotel is 0.2 mi (0.4 km) from Lipizzaner Museum and 1 mi (1.6 km) from Vienna State Opera.

What's nearby

  • St. Stephen's Cathedral - 2 min walk - 0.2 km
  • Stephansplatz - 2 min walk - 0.2 km
  • Hofburg Imperial Palace - 3 min walk - 0.3 km
  • Vienna State Opera - 8 min walk - 0.7 km
  • Vienna Christmas Market - 14 min walk - 1.2 km

Getting around

  • Stephansplatz U-Bahn - 3 min walk
  • Vienna Mitte Station - 16 min walk
  • Vienna International Airport (VIE) - 35 min drive

Restaurants

  • ‪Aida Café - ‬2 min walk
  • ‪Café de l'Europe - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Chattanooga - ‬1 min walk
  • ‪Segafredo am Graben - ‬1 min walk

About this property

Graben Hotel

Hotel with a restaurant, steps from Jüdisches Museum
Graben Hotel offers 52 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 52 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a banquet hall.
Satisfy your appetite for lunch or dinner at Trattoria Santo Stefano, a restaurant which specializes in Italian cuisine, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Vienna? This hotel has 431 square feet (40 square meters) of space consisting of conference space and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available on request) and a train station pick-up service.
Trattoria Santo Stefano - This restaurant specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM on request
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 43 per day)

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Trattoria Santo Stefano

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1918
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 260
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 260

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10.25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 30 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 48 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 43 per day
  • Pet fee: EUR 10.25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 260 (subject to availability)
  • Late check-out fee: EUR 260 (subject to availability)
  • Rollaway bed fee: EUR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
In accordance with national/local laws, air conditioning may be restricted to certain hours from 15 September to 31 May

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Graben Hotel
Graben Hotel Vienna
Graben Vienna
Hotel Graben
Graben
Graben Hotel Hotel
Graben Hotel Vienna
Graben Hotel Hotel Vienna

Reviews

Graben Hotel Reviews

8.8

Excellent

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 512 out of 1002 reviews
Rating 8 - Good. 383 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 19 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

Reviews

10/10 Excellent

Robert

Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Stayed 3 nights in Aug 2025

6/10 Okay

Rita

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort

Review

The location is a 10. Located downtown minutes to museums and the walking area. We stayed there in August. The weather was HOT. Though there was A/C (split unit) in the room, it was barely making a difference - looked old. The staff gave us a fan that helped. A/C really needs a tech re-fresh. I thought it was a bit pricey for what you get. Old building with just a little of re-fresh. Bathroom was outdated in our room. The main thing going for this hotel is its location. one elevator for the entire hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding!

We had a wonderful experience over the 5 days. The food is fantastic and the service 2nd to none! Will recommend to anyone.
Stayed 5 nights in Jul 2025

8/10 Good

mark

Travelled with family
Disliked: Staff & service
Great location. Staff service just average. AC not working properly. But right in the middle of everything. Worth a visit.
Stayed 1 night in Jul 2025

10/10 Excellent

Azar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in excellent location, staff were amazingly friendly and helpful.in the heart of everything
Stayed 4 nights in Jul 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Recommended

Very nice hotel in excellent location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonard

Liked: Amenities
Great hotel in the very center of Vienna Everything is good. The only wish for improvement is to install USB port charging sockets and replace the old fashioned heavy keys with the card keys.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Alla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in this hotel 3 times and never had any problems.
Stayed 3 nights in Jul 2025

8/10 Good

Rania

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Geoff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central location, large rooms , exceptionally friendly staff, the on site restaurant was excellent, and many other dining options nearby. Subway/ metro right outside your door. Book it!
Stayed 2 nights in Jun 2025

6/10 Okay

Olga

Stayed 4 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We especially liked the location of the Graben Hotel. It was directly in the historic district, so it easy to the attractions we liked. The rooms were adequately sized, clean with all of he amenities we needed. The staff was extremely helpful. One staff member even walked us to a location because he realized it was a complicated route to get there.
Stayed 5 nights in May 2025

8/10 Good

Annika

Liked: Cleanliness
Clean but dated. Chose the hotel for its perfect position within "Innere stadt" and got value for money.
Stayed 2 nights in May 2025

10/10 Excellent

Maha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of EVERYTHING very clean room, friendly staff Highly recommended
Stayed 2 nights in May 2025

10/10 Excellent

Sara M, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great and property location was terrific. Would definitely stay there again.
Stayed 3 nights in Apr 2025

6/10 Okay

Fernando

Stayed 4 nights in May 2025

10/10 Excellent

Megan, High Wycombe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Graben Hotel for 3 nights in April and we had a really good stay and would highly recommend. We were able to check in early as our room was available. The hotel is really conveniently located right in the centre of Vienna which made it walking distance to everywhere we wanted to visit and meant we could go back during the day. The staff were very helpful with advice and information for travelling around the city using public transport. We had breakfast included for our stay which made things much easier for us and there was a good choice of food available. The hotel also has an Italian restaurant which we ate at on the first night and the food was really good and the staff were very friendly.
Stayed 3 nights in Apr 2025

10/10 Excellent

Reza

Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Location location location!!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Alexa

Travelled with group
Liked: Cleanliness, staff & service
Very close to most major attractions and good breakfast.
Stayed 3 nights in Mar 2025

8/10 Good

Geoffrey David

Liked: Cleanliness, staff & service
The staff were friendly and helpful. There was an excellent restaurant in which a buffet breakfast was available. We stayed 8 nights 3 in a small room on 5th floor and 5 in a larger brighter room on 2nd floor. Both were clean and acceptable but the larger room with high ceilings was far preferable.
Stayed 8 nights in Mar 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic and kind. We loved our stay.
Stayed 5 nights in Feb 2025