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Garner Hotel Vienna Prinz Eugen by IHG

4.0 star property

Photo gallery for Garner Hotel Vienna Prinz Eugen by IHG

Exterior
Daily buffet breakfast (EUR 19 per person)
In-room safe, desk, soundproofing, free cots/infant beds
Staircase
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
Wiedner Guertel 14, 1040 Wien 4, Vienna, Vienna, 1040
  • Belvedere
    ‪3 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • St. Stephen's Cathedral
    ‪4 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

Standard Room, 1 Double Bed, Balcony

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Single Bed, Balcony

  • Sleeps 1
  • 1 Twin Bed

Room, 1 Single Bed (Cosy)

  • Sleeps 1
  • 1 Twin Bed

Family Suite, 1 Queen Bed with Sofa bed, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, City View (Vienna )

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Family Room)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed (up to 3 Guests Family Room)

  • Sleeps 3
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Balcony (up to 3 Guests Family Room)

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed with Sofa bed, Terrace (Family Room)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed with Sofa bed (Family Room)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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  • Free WiFi
  • Air conditioning
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includes taxes & fees
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About the area

Vienna

With a stay at Garner Hotel Vienna Prinz Eugen by IHG in Vienna (Wieden), you'll be a 4-minute walk from Belvedere and within a 5-minute drive of Vienna State Opera. .This hotel is 2.3 mi (3.7 km) from Vienna Christmas Market and 3.6 mi (5.8 km) from Schönbrunn Palace.

What's nearby

  • Belvedere - 3 min walk - 0.3 km
  • Vienna State Opera - 3 min drive - 2.4 km
  • Hofburg Imperial Palace - 4 min drive - 2.4 km
  • St. Stephen's Cathedral - 4 min drive - 2.8 km
  • Vienna Christmas Market - 5 min drive - 3.8 km

Getting around

  • Quartier Belvedere S-Bahn - 2 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 3 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • McDonald's
  • ‪Starbucks - ‬5 min walk
  • ‪Chutney - ‬4 min walk
  • ‪o'mellis - ‬4 min walk
  • ‪McDonald's - ‬5 min walk

About this property

Garner Hotel Vienna Prinz Eugen by IHG

Hotel with a bar, a short walk to Belvedere
Garner Hotel Vienna Prinz Eugen by IHG offers 109 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 109 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Take advantage of the hotel's room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 29 per day); discounts available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 19 per person
  • A bar/lounge

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Nearby parking fee: EUR 29 per day (1640 ft away)
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Hotel Prinz Eugen
Novum Hotel Prinz Eugen Wien Vienna
Prinz Eugen Hotel Vienna
Prinz Eugen Vienna
Novum Prinz Eugen Wien Vienna
Novum Prinz Eugen Wien

Reviews

Garner Hotel Vienna Prinz Eugen by IHG Reviews

8.2

Very good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 413 out of 1003 reviews
Rating 8 - Good. 387 out of 1003 reviews
Rating 6 - Okay. 126 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

Reviews

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This property has everything going for it and appears to have been recently upgraded. You are near most forms of public transport and walking distance to one of Vienna's top tourist attractions with a palace and great surrounds. If you can be fortunate enough to score an upper balcony room at the rear of the building you are in for one of the great views of Vienna, particularly at night. The one suggestion that will improve peoples stay at the hotel is to organise express check out for guests.
Stayed 3 nights in Jun 2025

8/10 Good

Jane

Liked: Cleanliness, property conditions & facilities
No comment
Stayed 3 nights in Jun 2025

10/10 Excellent

samer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice. Air conditioning is not noisy. Rooms are clean.
Stayed 4 nights in Jun 2025

8/10 Good

SHUQI

Stayed 1 night in Jun 2025

2/10 Terrible

Pierrette

Stayed 4 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, very close to the transit station and public transit. The room was clean, well appointed and very well setup for the traveller.
Stayed 4 nights in May 2025

10/10 Excellent

Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

Scott, New York

Disliked: Amenities, property conditions & facilities
IHG has some serious wormer to do on the property. AC doesn’t work, one bottle of water for 2 days, rooms are dowdy and dated. Best facet is location near train station. Staff was mixed: Herr Salem whom I dealt with twice was unsmiling and not particularly helpful. IHG needs to retrain him to be nicer and more service oriented or he needs to go. On the other hand the night clerk, younger and with more energy, that checked me in was nice and helpful. Again IHG has a LOT of work to do on this property: get to it!!
Stayed 2 nights in May 2025

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotlessly clean, with fixtures and fittings which looked very new. I had a great view of the city from my balcony (shown in photo). The hotel is some distance from the sights of central Vienna, but close to the sights of Belvedere, and very handy for the Hauptbahnhof (main train station).
Stayed 1 night in May 2025

10/10 Excellent

Seraphine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great! Loved it! Conveniently located. Check in was easy and professional. Dominik at the concierge was very pleasant and helpful. Dankeschön!
Stayed 3 nights in May 2025

6/10 Okay

Yves

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

glenn, Mckinney

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is close to the central train station, grocery store and restaurants. I wanted to thank Sam for being so helpful. Helped us with places to eat, showed us how to manage train and buses. Definitely coming back and giving Sam a five star service.
Stayed 8 nights in May 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to train station
Stayed 3 nights in Apr 2025

10/10 Excellent

Cathrine Terry

Stayed 3 nights in May 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location near Vienna Central Statiom, comfortable beds, modern, and very quiet. Highly recommended!
Stayed 2 nights in May 2025

6/10 Okay

Laszlo

Liked: Cleanliness
No early check-in. Very small room. But very close to train station and Belveder.
Stayed 1 night in May 2025

4/10 Poor

Denson

Disliked: Staff & service

No Service Hotel!

It’s the worst hotel customer service that I have never had! The receptionist were rude, lazy and arrogant! They had no intention to let you check in earlier. we arrived at 1pm, the first receptionist was nice, she said that the check in time would be at 2pm, so we waited. At 2pm, tried to check in, the other receptionist quickly responded that it’s 3pm. She had no intention to check if our room is available, so everyone was waiting there till 3pm. When we wanted to leave the luggage before checking in, the lady pointed that we could leave a narrow space at the corner. However, not long after, there’re a “White Couple” asked to leave the luggage there, the lady opened a room for them to put their luggage inside. That’s not the worse part, we were told that the air conditioning won’t be able to work till the outside temperature is 30 degrees, this is insane! The overall impression for the hotel staff was arrogant, discriminating and disrespectful! Honestly, I didn’t feel any “Hotel Service “ in this hotel at all! Good luck if you want to stay in this hotel!
Stayed 4 nights in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station. Very convenient.
Stayed 2 nights in May 2025

8/10 Good

Li, TEWKSBURY

Liked: Cleanliness, property conditions & facilities
Nice hotel. Convenient to bust, subway and train
Stayed 3 nights in May 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk from the train station which was great.
Stayed 1 night in May 2025

10/10 Excellent

Caleb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious room, very classic arrangements
Stayed 2 nights in May 2025

10/10 Excellent

Camilo, Plantation

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved it..
Stayed 6 nights in May 2025

8/10 Good

Jean-Baptiste

Relatively close to the centre. Some rooms have nice views.
Stayed 1 night in May 2025