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Four Points by Sheraton Victoria Gateway

3.5 star property

Photo gallery for Four Points by Sheraton Victoria Gateway

A lobby with a stone wall, a fireplace, and a seating area with chairs and a coffee table.
Lobby
Breakfast, lunch, dinner served; American cuisine
Exterior
2 bars/lounges

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Restaurant
  • Air-conditioning

Explore the area

View map
829 McCallum Road, Victoria, BC, V9B6W6
  • Place, Thetis Lake
    ‪5 min drive‬
  • Place, The Langford Station Off-Leash Area
    ‪6 min drive‬
  • Place, University of Victoria
    ‪26 min drive‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(92 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(52 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

7.6 out of 10
Good
(8 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Victoria

Located in Victoria, Four Points by Sheraton Victoria Gateway is in the suburbs, within a 10-minute drive of Langford Lanes and Goldstream Provincial Park. .This hotel is 9.5 mi (15.4 km) from Victoria Harbour and 9.8 mi (15.8 km) from Victoria Clipper Ferry Terminal.

What's nearby

  • Thetis Lake - 5 min drive - 4.8 km
  • The Langford Station Off-Leash Area - 6 min drive - 2.3 km
  • Government Street - 15 min drive - 14.5 km
  • Fisherman's Wharf Marina - 24 min drive - 17.7 km
  • University of Victoria - 26 min drive - 17.9 km

Getting around

  • Victoria Intl. Airport (YYJ) - 34 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Tim Hortons - ‬11 min walk
  • ‪Coffee Shack - ‬3 min drive
  • ‪Tim Hortons - ‬4 min drive
  • ‪MR MIKES SteakhouseCasual - ‬7 min walk

About this property

Four Points by Sheraton Victoria Gateway

Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Metropolitan Grill & Bar serving guests of Four Points by Sheraton Victoria Gateway. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Victoria? This hotel has 54896 square feet (5100 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Metropolitan Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio - Overlooking the garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 565 out of 1000 reviews
Rating 8 - Good. 270 out of 1000 reviews
Rating 6 - Okay. 80 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 50 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Gordon

Stayed 1 night in Feb 2026

6/10 Okay

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean. We stayed 2 nights and had been placed on the same floor as a team and directly across from the elevators. Woken really early to running all over, playing on elevators and yelling. We let it go. Second morning, hours before check out woken by staff very loudly banging a vacuum around right in front of our door and room beside us. Let the front desk know and with zero expression, “well your room is paid up so you’re ready to go.” First time staying. There are hours between check out/in, there is no reason staff should be waking customers. Staff at check in was nice, check out girl shouldn’t be working in customer service. It would’ve been fine even with an ounce of care. They ruined our weekend away being abruptly and loudly woken each day we stayed. We stay at a lot of hotels. Worst customer service. It’s too bad. The room was good and bed very comfortable.
Stayed 2 nights in Feb 2026

10/10 Excellent

Patrick

Stayed 1 night in Feb 2026

6/10 Okay

David

Travelled with group
booking was modified by the hotel rooms were ok with some shower issues, difficult to change reservation when we needed to, confusion between Expedia and the hotel, but did get it done.
Stayed 5 nights in Feb 2026

10/10 Excellent

John

Stayed 2 nights in Feb 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Outside and inside the hotel was very clean. Room was clean and very modern looking. Beds were very comfortable and bathroom was veey nice. I like the small area in the lobby where you could purchase all kinds of snacks and many travel necessities you may have forgotten at home. I will stay here again when Im in Victoria next.
Stayed 1 night in Feb 2026

10/10 Excellent

cameron

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great pool area. Very knowledgeable staff. Friendly as well. Clean rooms We will be back
Stayed 2 nights in Jan 2026

10/10 Excellent

Wilf

Stayed 1 night in Jan 2026

8/10 Good

Yusuf

Clean and upscale
Stayed 2 nights in Jan 2026

10/10 Excellent

Karl

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The blanket on the bed felt much better than other hotels in the same price point. We did have an issue getting into our room as the card wasn't properly registered but it was fixed immediately. We were able to go to the pool. It was nicely heated. We also the tried the pub found on lower lower level. The service was slow but that was because only one person was doing the serving. We don't blame him for his unfortunate circumstance. When he was serving us, he was excellent. Shout out to Payel for being a great server to us. Overall our one night stay was great.
Stayed 1 night in Jan 2026

8/10 Good

Daigneault

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were super friendly, the rooms were clean, but one thing I would like to note is maybe they should have a microwave. For the cost of the room I’m surprised they didn’t have that.
Stayed 4 nights in Jan 2026

6/10 Okay

Matt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, clean hotel room. I would advise to not stay on the side of the hotel that is next to the Costco loading bay, unless you want to wake up very early to the sound of nonstop trucks backing up and unloading.
Stayed 1 night in Jan 2026

10/10 Excellent

Judith

Stayed 1 night in Jan 2026

10/10 Excellent

yanning

Stayed 1 night in Jan 2026

8/10 Good

Anoop

Stayed 1 night in Jan 2026

8/10 Good

cameron

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location. Clean. Helpful for late check in. Will stay again.
Stayed 1 night in Jan 2026

10/10 Excellent

Brigitte

Business traveller
Liked: Cleanliness, property conditions & facilities
Beds are comfy. Room is clean.
Stayed 4 nights in Jan 2026

6/10 Okay

Rachhpal

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable at
Stayed 3 nights in Jan 2026

4/10 Poor

James

Liked: Cleanliness, amenities
Traffic noise from trucks through the night. Bathroom getting pretty tired.
Stayed 1 night in Jan 2026

8/10 Good

Brian Richard

Stayed 2 nights in Jan 2026

10/10 Excellent

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
room s were clean and quite
Stayed 2 nights in Jan 2026

10/10 Excellent

Orgil

Stayed 4 nights in Jan 2026

10/10 Excellent

Ryan

Clean
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Always an outstanding stay here at Four Points. Been staying here every few weeks for work and they have always been wonderful and easy.
Stayed 4 nights in Jan 2026