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Four Points by Sheraton Victoria Gateway

3.5 star property

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Lobby
2 bars/lounges
Suite, 1 Bedroom, Balcony, Corner
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View map
829 McCallum Road, Victoria, BC, V9B6W6
  • Goldstream Provincial Park
    ‪5 min drive‬
  • Royal Roads University
    ‪5 min drive‬
  • Hatley Castle
    ‪6 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(77 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

9.0 out of 10
Wonderful
(12 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

8.0 out of 10
Very good
(6 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Sandman Hotel Victoria

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.1 out of 5, Very good, (1009)
The price is AU$519
for 1 room
includes taxes & fees
26 Aug - 27 Aug
Sandman Hotel Victoria

About the area

Victoria

When you stay at Four Points by Sheraton Victoria Gateway in Victoria, you'll be near the beach, within a 15-minute drive of Save-On-Foods Memorial Centre and Royal BC Museum. .This hotel is 9.2 mi (14.8 km) from Victoria Harbour and 9.5 mi (15.2 km) from Victoria Clipper Ferry Terminal.

What's nearby

  • Goldstream Provincial Park - 5 min drive - 5.2 km
  • Royal Roads University - 5 min drive - 3.2 km
  • Hatley Castle - 6 min drive - 4.1 km
  • Victoria Harbour - 17 min drive - 17.1 km
  • Victoria Clipper Ferry Terminal - 18 min drive - 17.4 km

Getting around

  • Victoria Intl. Airport (YYJ) - 33 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rhino Coffee House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Four Points by Sheraton Victoria Gateway

Suburban hotel with bars and a 24-hour health club
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 117 air-conditioned rooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Cable television is provided for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy a satisfying meal at Metropolitan Grill & Bar serving guests of Four Points by Sheraton Victoria Gateway. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Victoria? This hotel has 54896 square feet (5100 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Metropolitan Grill & Bar - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Patio - Overlooking the garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 15 to 30 for adults and CAD 12 to 15 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Metropolitan Grill & Bar
  • Patio

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 54,896 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of CAD 35 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1006 reviews
Rating 8 - Good. 272 out of 1006 reviews
Rating 6 - Okay. 82 out of 1006 reviews
Rating 4 - Poor. 37 out of 1006 reviews
Rating 2 - Terrible. 57 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Audrey

Was a great location for our visit and business
Stayed 4 nights in May 2025

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always have a good sleep..
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Hotel restaurant was great, good breakfast options too. Staff were all friendly.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Nicole

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay. Rooms were very clean , friendly staff, great pricing. We were there for a family function and booked some tables for the evening in the bar and restaurant. Service was very slow , the food was ok. Forced gratuity was frustrating given the fact the service could have been better ! They lacked efficiency. This coming from someone who worked for 26 years in the industry. Definitely could have done better !
Stayed 4 nights in Apr 2025

6/10 Okay

Jeremy

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

aneesh

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Apr 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with excellent value for your money; just wish the front desk staff were not allowed to wear cologne/perfume as the whole entry area smells of it.
Stayed 1 night in May 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is around this property. Close to two major golf course. I played at Olympic View Golf Club (12 mins away from this property). Staffs are nice and breakfast at the Bar & Grill was excellent. (They give $24/ person Boucher for each individual- If you choose the breakfast option with booking). I will stay here again for sure, if you are not looking for the ocean view
Stayed 1 night in May 2025

8/10 Good

Jen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom had no shampoo or conditioner which made me wonder the whole time if the bathroom had been looked over properly. The fitted sheets kept coming off the bed which was tiring to fix all night for 5 days. I asked front desk to get housekeeping to pick up my garbage and it took 3 days which was hard only because they don’t provide garbage bags. However staff was amazing and pool facilities great! Very quiet as well. I would still come back
Stayed 4 nights in Apr 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good.
Stayed 1 night in May 2025

8/10 Good

Kieu

Stayed 2 nights in May 2025

10/10 Excellent

zina

Stayed 1 night in May 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Renata

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice pool, sauna and gym
Stayed 1 night in Mar 2025

10/10 Excellent

Myckha Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Apr 2025

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the hotel ans surrounding area.
Stayed 1 night in Apr 2025

10/10 Excellent

Russ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling for businesses, conveniently located, with easy parking
Stayed 1 night in Apr 2025

10/10 Excellent

Jaclyn

Stayed 1 night in Apr 2025

8/10 Good

Daryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Ebubu

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2025

8/10 Good

shanmuganathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good place to stay for visitors .
Stayed 1 night in Mar 2025

8/10 Good

Sharoon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Victoria and it had pool so kids liked it
Stayed 2 nights in Mar 2025

6/10 Okay

Rochelle, Warman

Travelled with family
Liked: Staff & service
We stayed for 4 nights. It was extremely loud! The outside traffic sounds like it’s mere feet away. Overall a fine hotel and location just so loud from the traffic outside.
Stayed 4 nights in Apr 2025