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Hotel Suites Regina

2.5 star property

Photo gallery for Hotel Suites Regina

Exterior
Superior Suite, 2 Queen Beds, Tower | Private kitchenette
Reception
Reception
Superior Quadruple Room, 2 Double Beds, Tower

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
Av. Ejercito Mexicano 195, Col. Benito Juarez, Boca del Río, VER, 94298
  • Place, Plaza Las Americas Shopping Mall
    ‪1 min walk‬
  • Place, World Trade Center Veracruz
    ‪7 min walk‬
  • Place, Mocambo Beach
    ‪10 min walk‬
  • Airport, Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Suite, 1 Queen Bed, Tower

Standard Suite, 1 Queen Bed, Tower

Standard Suite, 1 Queen Bed, Tower

7.0 out of 10
Good
(2 reviews)
  • City view
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Suite, 2 Queen Beds, Tower

Superior Suite, 2 Queen Beds, Tower

Superior Suite, 2 Queen Beds, Tower

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Superior Quadruple Room, 2 Double Beds, Tower

Superior Quadruple Room, 2 Double Beds, Tower

Superior Quadruple Room, 2 Double Beds, Tower

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Basic Double Room, 1 Double Bed, Ground Floor

Basic Double Room, 1 Double Bed, Ground Floor

Basic Double Room, 1 Double Bed, Ground Floor

8.0 out of 10
Very good
(1 review)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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The price is AU$109
includes taxes & fees
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About the area

Boca del Río

When you stay at Hotel Suites Regina in Boca del Río, you'll be near the beach, within a 15-minute walk of Plaza Las Americas Shopping Mall and Mocambo Beach. .This hotel is 0.6 mi (0.9 km) from World Trade Center Veracruz and 5.6 mi (9 km) from Veracruz Harbour.

What's nearby

  • Plaza Las Americas Shopping Mall - 1 min walk - 0.1 km
  • Plaza Vela - 3 min walk - 0.3 km
  • World Trade Center Veracruz - 7 min walk - 0.6 km
  • Andamar Lifestyle Center - 7 min walk - 0.6 km
  • Mocambo Beach - 10 min walk - 0.9 km

Getting around

  • Veracruz Central Station - 24 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • ‪Café Don Justo - ‬7 min walk
  • ‪Davy John's Café - ‬13 min walk
  • ‪Pollo Feliz - ‬7 min walk
  • ‪Nutrisa - ‬13 min walk
  • ‪Carl's Jr. - ‬12 min walk

About this property

Hotel Suites Regina

Hotel Suites Regina offers 9 air-conditioned accommodations with blackout drapes/curtains. Cable television is provided. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads.

This Boca del Río hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 9 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include phones, as well as desks and microwaves.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
Featured amenities include dry cleaning/laundry services and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Separate in-room dining area

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Suites Regina Boca Rio

Suites Regina Hotel Boca Rio

Hotel Suites Regina Boca del Rio

Suites Regina Boca del Rio

Hotel Suites Regina Veracruz/Boca Del Rio, Mexico

Hotel Suites Regina Hotel

Hotel Suites Regina Boca del Río

Hotel Suites Regina Hotel Boca del Río

Hotel Suites Regina Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 49 out of 148 reviews
Rating 8 - Good. 46 out of 148 reviews
Rating 6 - Okay. 23 out of 148 reviews
Rating 4 - Poor. 16 out of 148 reviews
Rating 2 - Terrible. 14 out of 148 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Katerine

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
En general no es un mal lugar para hospedarse, pero si deja mucho que desear. Pues las habitaciones si bien no estan en malas condiciones tampoco están en las mejores. Nos hospedamos en la habitación 202 y la primera impresion fue negativa al ver el sofá en pesimas condicones, ni pensar en utilizarlo. No hay presión para la regadera del baño y si bien ofrece un espacio para preparar alimentos, el equipamiento está a medias. Los colchones estan viejos y se hunden en partes, son incomodos. La atencion tampoco es la mejor, tuvimos problemas con la conexión a internet y con la TV y no nos resolvieron. En mi opinión es un lugar para estar una noche, una opción de paso. Espero puedan mejorar todas estas cosas.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose Antonio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Jeffrey Scott

Travelled with partner
Disliked: Cleanliness
Bedroom ac barely working. And we all know Mexico is hot. The balcony is nice but green mold Puddle. Like it’s not impossible to see it lol. Bed felt like a rock. Needs a new mattress. But not a horrible place just needs a decent cleaning and some New upgrades. Nice location! I’ve seen worse in America. You would think they would want to give me the nicest room they got! But no they want a honest review you got it. I should of spent more and went to a better place. They trick you with a nice room photo and then I get that lol oh well
Stayed 7 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
good job guys !
Stayed 8 nights in Mar 2021

8/10 Good

Marco, SF Bay Area

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
The suite is big and roomy! And the A/C is cold!!!
Stayed 1 night in Aug 2018

10/10 Excellent

Paulino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Juanita J, Xalapa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff! Nice to have off street parking.

2/10 Terrible

mario

Business traveller, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
El personal no es nada amable, el lugar huele desagradable y los cuartos y baño no son ni un 20% parecidos a las fotos que muestran.
Stayed 2 nights in Feb 2026

10/10 Excellent

Carlos Angel

Stayed 1 night in Feb 2026

10/10 Excellent

Flor

Stayed 1 night in Feb 2026

8/10 Good

Rosalba

Travelled with group
Liked: Cleanliness, amenities
El personal me pareció indiferente
Stayed 1 night in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Todo bien
Stayed 2 nights in Dec 2025

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No
Stayed 1 night in Dec 2025

8/10 Good

Maria Del Carmen

Stayed 1 night in Dec 2025

8/10 Good

Gerardo

Business traveller
Liked: Cleanliness, property conditions & facilities
MUCHAS GRACIAS POR SUS ATENCIONES.MUY AGUSTO Y MUY TRANQUILO EL LUGAR.
Stayed 2 nights in Nov 2025

8/10 Good

Alfredo

Liked: Cleanliness
El personal fue amable y nos trataron muy bien, buena relación calidad-precio
Stayed 3 nights in Nov 2025

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

2/10 Terrible

Martha Lucia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
No es posible que no tengan cobijas disponibles, el argumento fue que se las roban y en ese caso pues los que dan el servicio deben garantizar que todos los inquilinos estén agusto y no dar esas respuestas, al final no me resolvieron nada!!! Pagué casi 300 pesos más por el precio real de mi habitación, he pagado menos que eso en Veracruz y son instalaciones bien cuidadas, armoniosas, pero aquí les falta cuidado en instalaciones y por supuesto un servicio al cliente más amable e interesado por la calidad de cada estancia. La sala está sucia, las almohadas aun con cabellos de otras personas, la puerta de la habitación no cerraba bien, hay que empujar para cerrar, su puerta de acceso a la habitación sin ningún tipo de seguridad (cadena o seguro en puerta) su estufa sin un quemador, el cableado de la TV todo expuesto y mal puesto... Por una noche de 800 pesos, tuve una mala experiencia en un lugar cero armonioso y feo.
Sala super sucia
Enchufes expuestos
Detalles así en mal estado
Instalaciones viejas
Stayed 1 night in Aug 2025

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Julián

Stayed 3 nights in Aug 2025

6/10 Okay

Samantha

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

Leonardo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Muy buen hotel

Excelentes todo bien
Stayed 4 nights in Aug 2025

8/10 Good

Erendira de la

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Erendira de la

Liked: Staff & service, amenities
Buena atención y precios accesibles.
Stayed 1 night in Jul 2025

6/10 Okay

ROCIO

Disliked: Cleanliness, staff & service
CUANDO ME ATENDIERON LA SEÑORA DE LA RECEPCIÓN REGAÑO A SU COMPAÑERA DELANTE DE NOSOTROS, NO HIZO SENTIR INCOMODOS Y NOS DIO MIEDO, UNA DE LAS CAMAS ESTABA SUCIA, TENIA CABELLOS Y LA SABANA ESTABA MANCHADA
Stayed 1 night in Jul 2025