10/10 Excellent
Fatemeh, Port Coquitlam
Travelled with family
1 Nov 2025
Disliked: Cleanliness, amenities, property conditions & facilities
This was one of the worst hotel experiences we’ve ever had. The staff were extremely rude and unprofessional. When we arrived, I politely asked to see the room before check-in because I had read reviews mentioning bed bugs, and I have allergies. The young man at the front desk responded very rudely, saying, “If you have allergies, stay home! I’m not here to show rooms — this is what it is. If you don’t like it, go to the Hilton!” His attitude was completely unacceptable.
All the staff were impolite, and the whole place smelled bad and felt damp — both the lobby and the room. The bathroom was unusable; when my husband took a shower, water spilled all over the floor since there was no curtain or glass divider, leaving the toilet area soaking wet. That probably explains the damp smell everywhere.
Our triple room had a sofa bed that was broken, dirty, and so uncomfortable it couldn’t be used. Breakfast was terrible — very poor quality and little variety.
Overall, I would never recommend this hotel to anyone.
Fatemeh
Stayed 2 nights in Oct 2025






















