Place was good until I sent my kid to take a shower after a long day. Well, not because he didn't want to but because of no heated water. I little frustration, after a long and busy day not able to take a proper shower. We asked the front desk and the answer was was, "yeah!!! I'm sorry ma'am we had problems with the water heater during the afternoon, I reset it, it's not working the manager was contacted, ma'am" Well, no notice or warning was given to us upon arrival, I think this is not nice. No resolution of options given.