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Novotel Metz Centre

4.0 star property

Photo gallery for Novotel Metz Centre

Exterior
Miscellaneous
Bar (on property)
Executive Room, 1 Queen Bed
Miscellaneous

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Parking available
  • 24/7 front desk

Explore the area

View map
Place Des Paraiges, Centre Saint Jacques, Metz, Moselle, 57000
  • Place, Metz Cathedral
    ‪6 min walk‬
  • Place, Porte des Allemands
    ‪6 min walk‬
  • Place, Centre Pompidou-Metz
    ‪15 min walk‬
  • Airport, Metz (ETZ-Metz - Nancy - Lorraine)
    ‪25 min drive‬

Room options

View all photos for Superior Twin Room, 2 Single Beds

Premium bedding, free minibar, in-room safe, desk

Superior Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(13 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Premium bedding, free minibar, in-room safe, desk

Superior Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Premium bedding, free minibar, in-room safe, desk

Superior Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Mercure Grand Hotel Metz Centre Cathédrale
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Gym
4.1 out of 5, Very good, 399 reviews
The price is AU$165
includes taxes & fees
23 Nov - 24 Nov
Mercure Grand Hotel Metz Centre Cathédrale

About the area

Metz

A stay at Novotel Metz Centre places you in the heart of Metz, within a 5-minute walk of Place d'Armes and Musée de la Cour d'Or. .This family-friendly hotel is 0.2 mi (0.4 km) from Metz Cathedral and 0.8 mi (1.3 km) from Porte des Allemands.

What's nearby

  • Metz Christmas Market - 1 min walk - 0.2 km
  • Metz Cathedral - 6 min walk - 0.5 km
  • Porte des Allemands - 6 min walk - 0.6 km
  • Place de la Republique - 8 min walk - 0.7 km
  • Centre Pompidou-Metz - 15 min walk - 1.3 km

Getting around

  • Metz Station - 13 min walk
  • Metz (ETZ-Metz - Nancy - Lorraine) - 30 min drive

Restaurants

  • ‪L’ Établi De Papy Louis - ‬1 min walk
  • ‪Aux Merveilleux de Fred - ‬2 min walk
  • ‪Vivian's Fairy Pub - ‬1 min walk
  • ‪Aux Paraiges - ‬1 min walk
  • ‪Les Trois Fils - ‬2 min walk

About this property

Novotel Metz Centre

Family-friendly hotel with a seasonal outdoor pool connected to a shopping center in Metz
Novotel Metz Centre offers 120 air-conditioned accommodations with free minibar items and minibars. Beds feature premium bedding. 23-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 120 air-conditioned rooms featuring free minibar items and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including a fitness center and a seasonal outdoor pool. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy French cuisine at Novotel cafe, a restaurant which features a bar/lounge and a pool view. You can also stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Metz? This hotel has 3552 square feet (330 square meters) of space consisting of conference space and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning.
Novotel cafe - Overlooking the pool, this restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available for a fee: EUR 18.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Novotel cafe

Things to do

  • Gym
  • Playground
  • Seasonal outdoor pool
  • Shopping centre

Family friendly

  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 3,552 square feet of conference space
  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (120 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1979
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 45
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12.00 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.64 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 18.5 per person
  • Fee for in-room wireless internet: EUR 0 per stay (rates may vary)
  • Covered self parking fee: EUR 15 per night
  • Pet fee: EUR 12.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 45 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from May to September
Pool access available from 9:30 AM to 9:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Novotel Hotel Metz Centre
Novotel Metz Centre
Metz Novotel
Novotel Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Metz
Novotel Metz Centre Hotel
Novotel Metz Centre Hotel Metz

Novotel Metz Centre Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 275 out of 972 reviews
Rating 8 - Good. 439 out of 972 reviews
Rating 6 - Okay. 168 out of 972 reviews
Rating 4 - Poor. 61 out of 972 reviews
Rating 2 - Terrible. 29 out of 972 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Samantha

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing considering the cost.

The Novotel in Metz was one of the more expensive hotels we have stayed in on our European tour. It is not as classy as we had expected and the decor in the room was dated especially the textured white walls. The plugs in both the sink and shower did not drain well and smelt. The bed was comfortable and pillows fluffy. There is an outside pool but it is very busy with children and not very big. The price of the hotel was not reflected in the stay. The underground parking is shared and smells like a public toilet, payable at the time of leaving.
Stayed 1 night in Jul 2025

10/10 Excellent

Chrys

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Janet

Travelled with partner
Liked: Staff & service, property conditions & facilities
Lovely hotel - dining area stunning / staff nice - room tired . The area is awful - but the cathedral was absolutely stunning. Lots of drunks near hotel - a no go for us
Stayed 1 night in Jun 2025

8/10 Good

Émilie

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is great, area around it is very run down. The location being in the centre of the city is amazing but the shopping centre it is within is very bad.
Stayed 1 night in Apr 2025

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Views from the room was amazing. Clean room and hallways. Hotel was close to lots of restaurants and shopping.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time The office desk manager was super helpful and nice.
Stayed 3 nights in Mar 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas markets at Metz

Nice location and normal Novotel room
Stayed 1 night in Dec 2024

10/10 Excellent

Sumita, Hercules

Stayed 4 nights in Nov 2024

6/10 Okay

Corinne

Travelled with family
Breakfast is outrageously expensive! Hit and miss with the front staff as to whether or not they are friendly.
Stayed 1 night in Dec 2024

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Well located. Easy for restaurants and shops. Hotel is clean and easy to use. Lifts are a bit confusing.
Stayed 1 night in Sep 2024

10/10 Excellent

Irem

Excellent location, really spacious rooms, indoor car park, kids play area just around the corner, very central and really nice pool. They are dog friendly as well. We had such a lovely experience here. Thank you
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, breakfast and facilities
Stayed 1 night in Aug 2024

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

For business clientele not tourists.

I would say that the hotel is more suitable for a business clientele. The location was central, easy to access and close to all historical sites (therefore very convenient). The inside of the hotel was clean and attractive but the outside was a 1970s concrete jungle of a mess. Staff were not too knowledgeable and clearly did not really know their own city - they were no tourist information center - but they were friendly and courteous.
Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here, extremely comfortable and great facilities for families! However, the presence of security guards with alsatians was a bit worrying. It didn’t feel unsafe per se, however the fact that security with dogs was needed made it feel like there might be trouble! The breakfast was good, although the bacon wasn’t properly cooked. Great selection of continental items.
Stayed 1 night in Aug 2024

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the location and ease of visiting the area. Food great. Breakfast great. Pool great.
Stayed 1 night in Aug 2024

6/10 Okay

Donna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was a bit dusty and rustic. In a good location.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Michael

Good breakfast. Unappealing decor above the first floor. Very slow elevators
Stayed 1 night in Jun 2024

6/10 Okay

Detlef

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wry central, very safe, large rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Bjorn

Stayed 2 nights in Jun 2024