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Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

3.5 star property

Photo gallery for Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Exterior
Banquet hall
Room amenity
Lobby
Breakfast, lunch, dinner served; American cuisine

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Pet-friendly
  • Bar

Explore the area

View map
1100 Granville St, Vancouver, BC, V6Z2B6
  • Place, BC Place Stadium
    ‪10 min walk‬
  • Place, Canada Place Cruise Ship Terminal
    ‪18 min walk‬
  • Place, Canada Place
    ‪19 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪19 min drive‬

Room options

View all photos for Superior Queen Room with Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Queen Room with Balcony

  • Sleeps 2

Deluxe Two Double Room with Balcony

  • Sleeps 5

King Suite with Balcony

  • Sleeps 4

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, Balcony

9.0 out of 10
Wonderful
(21 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking, Balcony (with Sofabed)

8.6 out of 10
Excellent
(11 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Non Smoking, Balcony (with Sofabed)

9.0 out of 10
Wonderful
(26 reviews)
  • 46 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking, Balcony

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking, Balcony

9.6 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

8.0 out of 10
Very good
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed) | Accessible bathroom

Suite, 2 Double Beds, Accessible, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Superior King Room with Balcony

  • Sleeps 2

Two Double Suite with Balcony

  • Sleeps 5

Accessible Two Double Suite

  • Sleeps 5

View all photos for King Room with Balcony

Property grounds

King Room with Balcony

  • Sleeps 2

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About the area

Vancouver

With a stay at Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre in Vancouver (Downtown Vancouver), you'll be steps from Granville Street and 14 minutes by foot from BC Place Stadium. .This hotel is 0.4 mi (0.7 km) from Robson Street and 0.8 mi (1.2 km) from Queen Elizabeth Theatre.

What's nearby

  • BC Place Stadium - 10 min walk - 0.9 km
  • Rogers Arena - 15 min walk - 1.3 km
  • Vancouver Waterfront - 16 min walk - 1.4 km
  • Canada Place Cruise Ship Terminal - 18 min walk - 1.5 km
  • Canada Place - 19 min walk - 1.6 km

Getting around

  • Yaletown-Roundhouse Station - 8 min walk
  • Vancouver Waterfront Station - 17 min walk
  • Vancouver Intl. Airport (YVR) - 25 min drive

Restaurants

  • ‪The Templeton - ‬1 min walk
  • ‪Brunch Vancouver - ‬1 min walk
  • ‪Fritz European Fry House - ‬2 min walk
  • ‪Mangos Kitchen Bar - ‬3 min walk
  • ‪Two Parrots Perch & Grill - ‬2 min walk

About this property

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre

Hotel with a restaurant, steps from Granville Street
Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre offers 118 accommodations with safes and coffee/tea makers. Rooms open to balconies. 55-inch flat-screen televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 118 guestrooms featuring refrigerators and microwaves. Rooms have private balconies. 55-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. This hotel also features a banquet hall and a vending machine.
Enjoy American cuisine at The Edge Social Grill, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Vancouver? This hotel has 5500 square feet (511 square meters) of space consisting of a conference center and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
The Edge Social Grill - This family restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 40.64 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 23 for adults and CAD 10 to 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Edge Social Grill

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (5,500 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Hand-held showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 15 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night, plus a deposit of CAD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
3 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per stay
  • Resort fee: CAD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 23 for adults, and CAD 10 to 15 for children
  • Covered self parking fee: CAD 40.64 per day
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Chateau Granville
Best Western Granville
Best Western Plus Chateau
Best Western Plus Chateau Granville Hotel Vancouver
Best Western Plus Chateau Granville Vancouver
Best Western Plus Granville
Chateau Best Western Granville
Chateau Granville
Chateau Granville Best Western
Granville Best Western
Best Western Plus Chateau Granville Hotel
Best Western Plus Chateau Granville
Best Western Plus Chateau Granville Hotel Suites
Best Western Plus Chateau Granville Hotel Suites

Best Western Premier Chateau Granville Hotel & Suites & Conf. Centre Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1010 reviews
Rating 8 - Good. 266 out of 1010 reviews
Rating 6 - Okay. 92 out of 1010 reviews
Rating 4 - Poor. 31 out of 1010 reviews
Rating 2 - Terrible. 15 out of 1010 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
I would highly recommend. The staff were friendly and very helpful. The accommodations were very nice and spacious. The food at The Edge Restaurant located in the hotel was excellent.
Stayed 4 nights in Aug 2025

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing! Room was clean, comfortable and spacious. The location is great for downtown Vancouver! Very walkable and close to transit. Yes the street is a bit noisy and Granville is a bit rough at night but not terrible for a big city at all. During the day it was fine. If you walk just a block over either way it’s lovely, quiet and well lit. Would stay again. So many wonderful restaurants within walking distance.
Stayed 5 nights in Aug 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Michael

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Rooms need major updating.

Way overpriced given the condition of the room and the location. People smoking meth right outside the hotel. Room was very outdated. Beds were very old and uncomfortable. Air conditioning wouldn’t cool the whole space. On the plus side, the staff were very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you! Nice, clean comfortable rooms. Perfect for cruising to Alaska out of Vancouver.
Stayed 1 night in Jul 2025

10/10 Excellent

Hassin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Managers and staff are amazing
Stayed 6 nights in Aug 2025

10/10 Excellent

Thao Mai

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were lots of homeless people surrounding this area which made us feel uncomfortable as we had young children travelling with us.
Stayed 4 nights in Aug 2025

8/10 Good

Sebastien

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicole

Stayed 1 night in Aug 2025

8/10 Good

Laverne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again
Stayed 4 nights in Jun 2025

6/10 Okay

Long

Have to pay extra for parking
Stayed 3 nights in Jul 2025

8/10 Good

Barry

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Seth

Stayed 3 nights in Jul 2025

6/10 Okay

Rajeshkumar

Travelled with family and small children, Travelled with group
For a day 500+ US $ is too expensive
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities
Pros: Excellent service and friendly staff. Welcoming guests human and pets alike. Good location and accessibility. Clean…despite of location. Cons: Typical of downtown area…surroundings kinda unsafe and dirty but hotel area is secured (police around everywhere) and maintained. Airconditioning not cooling the room enough. It was hot that day…
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at the BW was wonderful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Chuluunsuren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed a week with family including kids, everything was great with reasonable price while other hotels are trying to push 2 rooms with double prices.
Stayed 6 nights in Jul 2025

10/10 Excellent

Julissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Kaleb

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Ryk, Chilliwack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , spacious room and comfortable bed. Close to amenities.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Close to Downtown but would not stay again

Pros: It is very close to downtown and is a stop on the hop on/hop off bus tour. There is a small market right across the street. The view of the city was good. The walk to the sea wall trail is not far. Cons: Very old, needs to be remodeled, homeless people all around outside. The elevator stopped working while we were in it and notified us to sound the alarm. Luckily, the doors still opened, and we could get out, but the stairs are useless for getting to your room as the doors are locked to all floors except the lobby. The air conditioner was completely ineffective and did not cool the room. We had to open the windows and door to the balcony. The beds are doubles, not queens, so they are very small. I would stay somewhere else if at all possible. I would not return here.
Stayed 3 nights in Jul 2025

4/10 Poor

Ashley

Travelled with partner, Travelled with group
Disliked: Staff & service, property conditions & facilities
I spent one night at this hotel for a birthday and, as expected, had a few friends over before heading out to Granville. The hotel staff watched us let friends in without saying anything, and then later charged an extra $300 without warning. Definitely not a hotel to stay at if you’re celebrating a birthday or planning to have friends over before going out. I do not recommend it unless you’re willing to risk paying unexpected extra charges.
Stayed 1 night in Jul 2025

8/10 Good

Tony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property Great stay
Stayed 4 nights in Jul 2025

4/10 Poor

Mandeep

Disliked: Amenities
Not that great
Stayed 1 night in Jul 2025