When you stay at Valtur Cervinia Cristallo Ski Resort in Cervinia, you'll be near ski runs, within a 15-minute walk of Breuil-Cervinia Ski Area and Cieloalto Ski Lift. .This luxury resort is 0.1 mi (0.1 km) from Matterhorn Ski Paradise and 0.5 mi (0.8 km) from Breuil-Cervinia Gondola.
Valtur Cervinia Cristallo Ski Resort offers 230 accommodations with minibars and safes. A pillow menu is available. 43-inch flat-screen televisions come with digital channels. Bathrooms include showers, bathrobes, slippers, and bidets.
Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
An indoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Miele has 3 treatment rooms. Services include massages. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Make yourself at home in one of the 230 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, bidets, and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages. After a day on the slopes, you can enjoy recreational amenities such as an indoor pool and a steam room. This resort also features complimentary wireless internet access, concierge services, and ski storage. The complimentary ski shuttle makes getting to the slopes a breeze.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.
Valtur Cervinia Cristallo Ski Resort has 2 restaurants on site.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transport
Free ski shuttle
Onsite parking available only on request
Valet parking on site (EUR 35 per day)
Limited on-site valet parking
Wheelchair-accessible parking available
Onsite parking options include a garage
Food and drink
Free buffet breakfast available daily 7:30 AM to 10:00 AM
2 bars/lounges
2 restaurants
A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli
Things to do
Children's pool
Downhill skiing
Full-service spa
Gym
Ice skating
Indoor pool
Ski equipment rentals
Ski lessons
Ski passes
Ski storage
Snow sports gear
Steam room
Tennis
Family friendly
Children's pool
Indoor pool
Snack bar/deli
Conveniences
24-hour front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Business services
Meeting room
Outdoors
In the mountains
Pool loungers
Full-service spa
3 treatment rooms
Hot tub
Massage
Sauna
Spa open daily
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Hardwood flooring in room
Lift
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Hypo-allergenic bedding
Pillow menu
Bathroom
Bidet
Dressing gowns
Hair dryer
Shower
Slippers
Towels provided
Entertainment
43-inch flat-screen TV with digital channels
Food and drink
Electric kettle
Limited room service
Minibar
Tea bags/instant coffee
More
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Check-out
Check-out before 11:00 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from April 12 2026 to June 30 2026 (dates subject to change).
The property is closed between April 20 and June 23.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 20.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 December - 30 April, EUR 1.50 per person, per night
A tax is imposed by the city: From 1 May - 15 June, EUR 1.50 per person, per night
A tax is imposed by the city: From 16 June - 30 September, EUR 1.50 per person, per night
A tax is imposed by the city: From 1 October - 30 November, EUR 1.50 per person, per night
We have included all charges provided to us by the property.
Optional extras
Valet parking fee: EUR 35.00 per day
Crib (infant bed) fee: EUR 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Property Registration Number VDA_SR9007066, IT007071A1ELQWUIY5
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I’ve stayed here twice and not disappointed! It is exceptional in every way, particularly the staff.. friendly efficient and welcoming despite being such a large property! Great shuttle service and the spa is extraordinary!
Breakfast is busy but so well organised and staffed! Coffee made fresh constantly and delivered to your table. Everyone is smiling when greeting you and eager to help.
A special mention to the ever present and friendly Guiseppe at the front door! What a welcome every day !
Priyadarshni
Stayed 6 nights in Dec 2025
6/10 Okay
Dan
24 Dec 2025
Liked: Cleanliness, amenities
Room was comfortable and the spa was really lovely.
We also really enjoyed the food at their a la carte restaurant.
The buffet and pizza restaurants were less interesting. The fireplace bar and the swimming pool both felt like a club Med with ridiculously loud music.
Service was at times excellent and other times atrocious.
One night the free shuttle from town didn’t arrive for 1hr, even after we called reception twice. We ended up finding a taxi. It’s a 10 min drive up a very steep hill.
When we complained to the manager, he went and talked to the shuttle driver and came back and told us we were lying! The shuttle had been to town repeatedly.
Terrible management that he accuse us, why we’d bother lying is beyond me? But why even make it a “he said, you said”? Incredibly unprofessional!
This property was amazing
The ski rental facility was outstanding the equipment was top of the line with highly educated staff
Overall wonderful place to stay for our entire family
Brilliant hotel for a short late season ski trip.
Only complaint was that there isn’t air con in the rooms and despite there being snow on the ground outside, the room was very hot, especially at night.
We mentioned it to reception and they sent maintenance to unlock the window so we could open it further and this helped but the curtains then had to be open to let the air flow in and this meant the light streamed through
Great property with a huge amount of amenities. Rooms are very comfortable and restaurants offer good food. The walk to town is a little far but manageable.
Great hotel, clean, helpful staff, amazing spa!
Slightly out of town (up a steep hill), not a problem during the day time as there's a shuttle bus but if you like to go into the town centre on an evening - it's a trek back.
This turned out to be a great choice. Although not in the town itself, you can walk without skis, but the hotel shuttle service is excellent and frequent. I never waited more than 5 minutes either way! The staff are all super helpful. Having the ski rental, ski pass etc on site an even bigger bonus.
the spa is phenomenal. Comparable with 5 star hotels in London! Breakfast is great. The concierge was amazing. In particular Luisa. Her recommendations and arrangements were fantastic. I hope to be back here! Honestly can't fault it.
Great room, amenities, and spacious and relaxing after a day of skiing.
Priyadarshni
Stayed 3 nights in Apr 2025
6/10 Okay
Yonathan
Travelled with group
4 Apr 2025
Liked: Cleanliness, staff & service, amenities
The property used to be a Club Med now refurbished and rebranded. It is not in the heart of Cervinia instead being uphill which makes it a 10min walk to town and a much longer trek back to the room. The resort is huge and our room was in the main building but could have easily been far from everything through a labyrinth of corridors and stairs.
The hotel prides itself of being 5 stars and it shows in some areas such as attention to detail in the lobby with a nice fireplace, amenities in the room such a sleepers for the spa, a very posh ski room or a desk to book just anything. But it all comes at a price: drinks are expensive, parking is daylight robbery at €30 per day and the shuttle that takes you into town is €10 per person, each way after 7pm!
The main issue is the lack of information about so many things and the constant fear of high prices. The room of our friends (booked on a separate website) had access to a VIP lounge but they were never told (even after specifically asking for the benefits), the experience desk seems as confused as we were about all the price categories and plans. Breakfast was a little repetitive and details such as fake orange juice are unacceptable if you are a five stars hotel. In the spa, other than the small sauna all other rooms/pools were cold and the hotel runs a booking system which can be annoying.
The on site ski rental however is run externally as is excellent and fairly priced!
The ski room lift and the magic carpet didn’t work the first day to the slops.
Second day lift worked but still no magic carpet ,
So not ski in and ski out had to walk not that happy as booked this so we didn’t have to walk, have a facility needs to work
Excellent stay for four days of top skiing. Good breakfast and nice resort type hotel. Happy to book again. Good service in the reception from Fredricia and Magnana. The shuttle to and from city center charge €10 pr person after 7 pm. That is to much. OK if had been after 10 pm.
Verified traveller
Stayed 4 nights in Feb 2025
8/10 Good
Gianni
Travelled with partner
26 Jan 2025
Liked: Cleanliness, staff & service, amenities
Das zugewiesene Comfort-Zimmer war ein besseres Kellerloch, praktisch ohne Fenster - unglaublich, dass ein 5-Sterne-Hotel sowas überhaupt anbietet. Immerhin wurde anstandslos ein anderes Zimmer offeriert, zwar kleiner aber mit anständigem Fenster mit Sicht auf Berg und Himmel.
Etwas teuer auch 30Euro/Tag Parkgebühr im hoteleigenen Garage.
Sehr unangenehm ein relativ heftiger Durchzug jeweils im leicht verengten Treppengang zu Restaurants und unserem Zimmer.
Ausgezeichnetes Samstags-Unterhaltungsprogramm zum Abendmenu im Restaurant Gou mit Live-Musik von Giovanni Milani - ausgezeichneter Saxofonist! und gutem Gesang und Tanz live.
Sehr angenehm der Shuttle-Taxi-Service.
Personale educato e professionale, struttura molto bella, pulita e confortevole. Complimenti all’ufficio prenotazioni che ci ha accontentato in tutto e per tutto. Molto professionali. Da consigliare.