Extremely disappointed with our stay. We were a large family group visiting the area for a concert event, and chose this house as it had good location, and seemed spacious. First, the positives. We enjoyed the patio area, including the hot tub and pool. We also enjoyed living room and dining room area, very useful for large groups. Now, the negatives. The check in information was not provided on time (4pm), which made accessing the house a little difficult upon arrival. The house was not clean when we got there, including finding a dead bug on the floor, and old tattered towels. The beds/mattress were uncomfortable. Most importantly, we experienced plumbing issues, including clogged shower, and the water filter system and ice machine in the refrigerator were not working. We did not communicate these grievances with the host, as we wanted to avoid any problems and just enjoy our concert weekend. However, upon check out, we were hit with a 200 fee for supposed damages to the property (not taking garbage bags outside). Additionally, I would like to clarify that the sleeper couch is not the one in the living room, but one in foyer. You are forced to move foosball table in order to use the sleeper couch.As a family, we are extremely dissatisfied with our stay, as the cleanliness was subpar, and the host’s business practices are predatory.