All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very kind lady named Coral greeted me having arrived extremely late in the evening (24 hour staffing much appreciated!). The room was just fine with an excellent shower and the breakfast just right with friendly staff. Location perfect for the city and close to the station and bus terminal.
Robert
Stayed 2 nights in Nov 2024
8/10 Good
Eric R.
28 Oct 2024
Liked: Amenities
Good property and location near the historical center. People at the reception area could be more empathic with the tourist.
It was a room and had all the necessary parts. It was a great location. I didn't like that you couldn't dead bolt the door and the desk service was very, very slow. If you're trying to check out at a certain time, go down 20 minutes before that time. I would stay again though.
The staff here were very nice And it is a great location. They were very responsive to any questions I had and very patient.
Judith
Stayed 2 nights in Sep 2024
6/10 Okay
Letitia
Travelled with family
24 Sept 2024
Disliked: Staff & service
Thought this would be a good stay. Said they had laundry service and so we took the chance to have our clothes cleaned. Told we would get back same day. That evening we had not received our clothes back. Checked in with front desk and were told they would be ready later that day. Then still not clothes and then told they would be ready first thing next morning as our train to Barcelona was leaving at 8:45.
Since we were leaving early we asked to just get them back. That was an issue and then they gave them back but they were wet and 2 items missing.
While we did get the back eventually it was very stressful and being told a different story every time was frustrating.
Close to everything we wanted to see! Great one night stay.
Kevin
Stayed 1 night in Sep 2023
6/10 Okay
Verified traveller
Business traveller
5 Aug 2023
3 Estrellas
El extraño viejo mesero acabo de pedir té verde algo que pedí y no tuve problema unas 100 veces en España con mi español, sin embargo el mesero quería hacer un gran drama porque soy extranjero y llamó a la recepcionista cuando en cualquier idioma No hubiera sido difícil enumerar todas las opciones y manejarlas con las manos limpias. Tampoco puedo sentir que este sea un hotel de 4 estrellas más como un tres y el sistema de ascensores es complejo y las habitaciones defectuosas están cargadas, sin embargo, el personal de recepción fue amable, la comida en el bar era horrible
Excellent location. Near train station and plazas. People very friendly!
Rafael
Stayed 2 nights in Oct 2021
8/10 Good
Decio, Bayamon
Business traveller
14 Sept 2021
Liked: Cleanliness
This is a classic hotel, located right at the center of Valladolid. You can walk to most to the great sightseeing spots there. There are various places to eat also. It is also within walking distance from the train station. Overall it is a nice hotel, but a little costly.
From check in to check out, 5 out of 5. great location, worth the parking, don't know, a bit expensive
very handy when the weather is bad,part of hotel, underneath.choice of many bars and restaurants
within walking distance thinking of stopping there on our return to spain.
The hotel staff courteous and professional service is beyond expectations. It s location made it very easy to visit the major city sites (e.g. Oriente Museum, Miguel de Cervantes House/Museum, Campo Grande Park, etc.). Its also close to Plaza Espana's bus hub and within 600 meters of Valladolid's Campo Grande Train Station.