6/10 Okay
Norbert
Travelled with family, Travelled with group
24 Mar 2025
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
We have booked 3 double rooms, identical pricing, and one room was significantly smaller that the other two, and while the two had normal size beds, No. 106 only had a 140 cm bed as a double bed. It was very uncomfortable to be squeezed on a small bed like that. An even bigger problem was that in two rooms (106 and 107) the warm water was almost non-existent, you had to ask every time the front desk to do something and they knew what to do, so obviously were aware of the maintenance issue but during the week the problem was not resolved and we had to shower in cold water almost every day as you do not have 20-30 minutes all the time to wait until the boiler is mended temporarily. The noise sealing is not very good, it is an issue especially on the side of the main road but during Falla at every side.The breakfast was the same every day with decent selection, but you have to book a time slot as the dining room is small. The staff is very friendly and service minded and tried to help with everything. The hotel is clean and overall well maintained (except the boiler issue). Checkout time is 12:00, which is very generous. Location is very well situated, in the heart of the city in walking distance from all attractions and many restaurants. With little adjustments this could be easily an excellent hotel.
Norbert
Stayed 6 nights in Mar 2025
