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Hotel Cuéntame La Puebla

3.0 star property

Photo gallery for Hotel Cuéntame La Puebla

Daily buffet breakfast (EUR 9 per person)
Staircase
Front of property – evening/night
In-room safe, individually decorated, desk, soundproofing
In-room safe, individually decorated, desk, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Laundry room
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

View map
C/ La Puebla, 20, Burgos, Burgos, 9004
  • Place, Museum of Human Evolution
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪6 min walk‬
  • Place, Burgos Cathedral
    ‪9 min walk‬
  • Airport, Burgos (RGS-Villafria)
    ‪10 min drive‬

Room options

View all photos for Double Room

Double Room

Double Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, individually decorated, desk, soundproofing

Double Room Single Use

  • 20 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room (Double use)

In-room safe, individually decorated, desk, soundproofing

Triple Room (Double use)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

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About the area

Burgos

A stay at Hotel Cuéntame La Puebla places you in the heart of Burgos, steps from Arco de San Juan and San Lesmes Abad. .This residence is 0.4 mi (0.6 km) from Plaza de Espana and 0.6 mi (1 km) from Statue of El Cid.
View more Residences in BurgosOpens in a new window

What's nearby

  • Casa del Cordon - 3 min walk - 0.3 km
  • Museum of Human Evolution - 5 min walk - 0.5 km
  • Plaza Mayor - 6 min walk - 0.6 km
  • Paseo del Espolon - 6 min walk - 0.6 km
  • Burgos Cathedral - 9 min walk - 0.8 km

Getting around

  • Burgos Station - 19 min walk
  • Valladolid (VLL) - 80 min drive

Restaurants

  • ‪Burger King - ‬4 min walk
  • ‪Bar Boston - ‬3 min walk
  • ‪Casa Ojeda - ‬3 min walk
  • ‪La Tirolina - ‬1 min walk
  • ‪Restaurante El Hayedo de Bezana - ‬4 min walk

About this property

Hotel Cuéntame La Puebla

Hotel Cuéntame La Puebla offers 19 accommodations with safes and hair dryers. Rooms open to balconies or patios. These individually decorated accommodations include desks. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Burgos residence provides complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 19 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services.
Take advantage of the residence's room service (during limited hours). Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.
Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Dining

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 9 per person
  • Coffee and tea in common areas
  • Limited room service

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library

Outdoor areas

  • Balcony/patio

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Daily housekeeping
  • Free newspapers in lobby
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • In the city centre

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 19 units
  • Bicycle rentals
  • Individual decor
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 12

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9 per person
  • Airport shuttle fee: EUR 300 per vehicle (one way)
  • Late check-out fee: EUR 12 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Puebla Burgos
Puebla Burgos
Hotel Cuéntame Puebla Burgos
Hotel Cuéntame Puebla
Cuéntame Puebla Burgos
Cuéntame Puebla
Hotel La Puebla
Cuentame La Puebla Burgos
Hotel Cuéntame La Puebla Burgos
Hotel Cuéntame La Puebla Residence
Hotel Cuéntame La Puebla Residence Burgos

Hotel Cuéntame La Puebla Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 52 out of 108 reviews
Rating 8 - Good. 39 out of 108 reviews
Rating 6 - Okay. 10 out of 108 reviews
Rating 4 - Poor. 3 out of 108 reviews
Rating 2 - Terrible. 4 out of 108 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Iván

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
You should not offer this hotel as an option to atay its shameful
Stayed 2 nights in Oct 2025

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very well placed for visiting Burgos city center, including the Plaza Mayor and the Cathedral.
Stayed 1 night in Sep 2025

10/10 Excellent

Agustina

Liked: Cleanliness, amenities, property conditions & facilities
Great location, super friendly and helpful staff
Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Everything was very clean and high class. Friendly receptionist. The only bad thing was the shower which was not very hot
Stayed 1 night in Sep 2025

6/10 Okay

Hanne

Reminded this now old traveller of the upmarket backpacker hostels of his youth!
Stayed 2 nights in Sep 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Reception was very helpful and kind.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ali

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 1 night in Jun 2025

8/10 Good

Andrew

Travelled with group
Liked: Cleanliness
Disliked: Amenities
We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent Front Desk Staff ... very helpful and Professional (Thank you).
Stayed 1 night in Oct 2024

10/10 Excellent

Kevin

Stayed 2 nights in Apr 2024

10/10 Excellent

Wilson

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, close to the cathedral and bars/food. Excellent value for the pilgrims looking for a nice place to relax.
Stayed 1 night in Apr 2024

10/10 Excellent

Jodie

Stayed 1 night in Apr 2023

8/10 Good

Marisa

Liked: Cleanliness, amenities, property conditions & facilities
What a very good stay

10/10 Excellent

Sonia

Liked: Cleanliness, room comfort

Great location, spacious room, clean and comfortab

Our stay was great. We had some issues with the reservation through hotels.com but once in the room all went well. The location was great, the room spacious, bathroom clean, overall it was quiet, the receptionist helpful and friendly.
Stayed 1 night in Sep 2022

10/10 Excellent

Jude

Great location, friendly reception, comfortable bed.
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, room comfort

Happy with the experience

Convenient location. The room was comfortable. No surprises - what one wants when traveling.
Stayed 1 night in Sep 2022

2/10 Terrible

Helena A

Disliked: Cleanliness, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2022

8/10 Good

Dave

Stayed 1 night in May 2022

6/10 Okay

Andree

Liked: Cleanliness
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
the receptionist was excellent
Stayed 1 night in Nov 2021

6/10 Okay

A

Liked: Cleanliness
Disliked: Room comfort
Hotel was pleasant enough but lack of air conditioning made sleep impossible as no fans available in very hot room
Stayed 1 night in Sep 2021

10/10 Excellent

Tatjana

Liked: Cleanliness, room comfort

Lovely 2 nights in Burgos!

I loved it! Furnishings a little dated but that doesn’t affect the comfort the hotel provided. The receptionist was lovely and even gave us a map of the town and told us where the best spots were to eat and tourist locations etc. The hotel room itself was lovely with an awesome shower. There was a tiny slight smell - possibly drains I’m not sure, but it only came now and then. Honestly it’s nothing. There’s a lift, everything worked (other than the bathroom door). The bathroom is open plan - misty glass door swinging open to reveal the toilet and shower, but it’s such a lovely hotel honestly.
Stayed 2 nights in Jun 2021

6/10 Okay

Allison W., Austin, Texas USA

Liked: Cleanliness

Not what I ordered

I searched for and apartment with 3 rooms for 3 adults and at least 2 bathrooms. What we got, was 1 small room with 3 beds, a bathroom in the room and a bathroom in the hallway shared with others. We checked out immediately and went to the hotel next door. However, the room was clean and the people were friendly. This is more about the inaccuracies of the search parameters and the listing.
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't Stay Here

Don't even consider this hotel. The photos on the website had no resemblance to the room I stayed in. I asked for a quiet room with a shower as I have difficulty climbing into and out of tubs. I got a room with a shower but it directly faced a street -with several bars -on a Friday night. And there was construction next door. The room was so small I had lift the bags over the bed to even get in. By the window there was a small table, 2 mismatched chairs, one of which had a broken seat. There was a bed and side table. The bed was so short our feet hung out of the end and I had to walk sideways pressed up against the wall in order to get passed it. The street was so noisy we didn't get to sleep until after 4AM. The man on the desk said with a smile that it was like that all the time. The breakfast was one of the poorest I encountered in Spain. I think the omlette came precooked out of a package. I wouldn't touch it. The hotel is on a walking street that is barriers at the end. It is possible to drive up to the door but only if you figure out how to get the barrier lowered. Parking is under the nearby square a few minutes away. I am quite surprised that Hotels.com even lists this hotel.
Stayed 1 night in Sep 2019