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Smile Hotel - Utsunomiya Higashiguchi

3.0 star property

Photo gallery for Smile Hotel - Utsunomiya Higashiguchi

Desk, blackout curtains, free WiFi, bed sheets
Laundry room
Lobby
Front of property
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View map
Higashi-Syukugo 3-2-2, Utsunomiya, Tochigi, 321-0953
  • Place, Utsunomiya Castle Ruins Park
    ‪3 min drive‬
  • Place, Utsunoiya Futaarayama Jinja Shrine
    ‪4 min drive‬
  • Place, Matsugamine Catholic Church
    ‪5 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Single Room, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Triple Room, Smoking

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Triple Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room with Bath

Desk, blackout curtains, free WiFi, bed sheets

Deluxe Double Room with Bath

  • Sleeps 3

View all photos for Run Of House

Desk, blackout curtains, free WiFi, bed sheets

Run Of House

  • Sleeps 1

View all photos for Single Room Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Single Room Non-Smoking

  • Sleeps 1

View all photos for Single Room Smoking

Desk, blackout curtains, free WiFi, bed sheets

Single Room Smoking

  • Sleeps 1

View all photos for Double Room Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Double Room Non-Smoking

  • Sleeps 2

View all photos for Double Room Smoking

Desk, blackout curtains, free WiFi, bed sheets

Double Room Smoking

  • Sleeps 2

View all photos for Triple Room Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Triple Room Non-Smoking

  • Sleeps 3

View all photos for Triple Room Smoking

Desk, blackout curtains, free WiFi, bed sheets

Triple Room Smoking

  • Sleeps 3

View all photos for Twin Room Non-Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room Non-Smoking

  • Sleeps 2

View all photos for Twin Room Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room Smoking

  • Sleeps 2

Similar properties

Reception
Toyoko Inn Utsunomiya Ekimae No.1
Utsunomiya
  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
4.0 out of 5, Very good, 879 reviews
The price is AU$90
6 May - 7 May
Toyoko Inn Utsunomiya Ekimae No.1

About the area

Utsunomiya

With a stay at Smile Hotel - Utsunomiya Higashiguchi in Utsunomiya, you'll be within a 5-minute drive of Shinohara House and Utsunomiya Castle Ruins Park. .This hotel is 1.7 mi (2.7 km) from Hachimanyama Park and 1.7 mi (2.8 km) from Matsugamine Catholic Church.

What's nearby

  • Shinohara House - 13 min walk - 1.2 km
  • Utsunomiya Castle Ruins Park - 3 min drive - 1.7 km
  • Utsunoiya Futaarayama Jinja Shrine - 4 min drive - 2.0 km
  • Matsugamine Catholic Church - 5 min drive - 2.3 km
  • Hachimanyama Park - 5 min drive - 2.4 km

Getting around

  • Higashi-Shukugo Tram Stop - 3 min walk
  • Utsunomiya Station - 14 min walk

Restaurants

  • ‪Free Fright - ‬2 min walk
  • ‪Tully's Coffee 宇都宮駅東口店 - ‬4 min walk
  • ‪大谷餃子店 - ‬3 min walk
  • ‪DJ Caffe &Bar DRAN［ドラン］ - ‬4 min walk
  • ‪sunny's hamburger stand - ‬4 min walk

About this property

Smile Hotel - Utsunomiya Higashiguchi

Smile Hotel - Utsunomiya Higashiguchi offers 86 air-conditioned accommodations with slippers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries.

This Utsunomiya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Make yourself at home in one of the 86 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and electric kettles.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
At Smile Hotel - Utsunomiya Higashiguchi, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9 AM for a fee.
Featured amenities include a computer station, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.
Smile Hotel - Utsunomiya Higashiguchi has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 650 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: JPY 900 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately JPY 900 per person
  • Self parking fee: JPY 650 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile Hotel Utsunomiya
Smile Utsunomiya
Sky Hotel Utsunomiya
Smile Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashi guchi
Smile Hotel - Utsunomiya Higashiguchi Hotel
Smile Hotel - Utsunomiya Higashiguchi Utsunomiya
Smile Hotel - Utsunomiya Higashiguchi Hotel Utsunomiya

Smile Hotel - Utsunomiya Higashiguchi Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 368 reviews
Rating 8 - Good. 129 out of 368 reviews
Rating 6 - Okay. 135 out of 368 reviews
Rating 4 - Poor. 34 out of 368 reviews
Rating 2 - Terrible. 6 out of 368 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Chris

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
For the price, it was pleasant enough for the night. No frills, but the room was clean and staff are friendly.
Stayed 1 night in Nov 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The front desk staffs were not very responsive.
Stayed 1 night in Jul 2025

6/10 Okay

Tsuyoshi

Business traveller
The room nearby was noisy
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

WING FOO

Travelled with family
Every is good except some smoking smell in corridor and in elevator
Stayed 1 night in Oct 2024

8/10 Good

Yi-Yin

Liked: Staff & service, property conditions & facilities
Friendly staffs.
Stayed 4 nights in Apr 2023

8/10 Good

HyunGoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice trip
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Kanshi

Liked: Cleanliness, staff & service

Regular business hotel

Overall your basic business hotel in Japan. Small rooms and no frills. I did hear that the breakfast buffet is worth the price. Not my first choice of hotels in Utsunomiya but in a pinch it will do.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Functional

Clean and functional. Was what I needed. Nothing amazing though and the hallway smelt badly of cigarettes.
Stayed 2 nights in Oct 2018

10/10 Excellent

Liang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel!

Overall I'm very happy with the hotel. I will concede that it does seem like an older property, so some parts of it do seem a bit old-fashioned. But everything is very well maintained and works well.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location and friendly staff

Stayed here for three weeks -- the staff was friendly and the room quiet and comfortable. The hotel is in a convenient location being nearby the main station, and with a supermarket + Daiso only two blocks away. Two blocks in a different direction is a large local park.
Stayed 16 nights in Mar 2018

8/10 Good

Patty, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to Utsunomiya station & IZAKAYA

Although the check in time is too late in night, the hotel staff can be support. Close to Utsunomiya station and delicious IZAKAYA by walking.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast, a buffet, was very tasty and comfortable. It was helpful that there are a lot of plugs in the room. The toothbrush was too small to brush my teeth easily and sufficiently. Bath room was cramped to take a shower.
Stayed 4 nights in Sep 2017

6/10 Okay

Viv, Sydny, Australia

Small room, relatively close to the station

The bathtub width in the room is quite narrow so when having a shower your arms will touch the curtain and the wall. The price is cheap so if you only need somewhere to stay for a night and on a tight budget this place is OK.

4/10 Poor

Jeff, US

Liked: Staff & service
Disliked: Room comfort

Good value other than HORRIBLE bed

This is a budget business hotel, so expectations were not high. Room was relatively clean, but non-smoking room wasn't available. The breakfast area is TINY and only holds a few people. Our room included breakfast but we didn't have either day we were there as the breakfast area was always too full for 2 more people. Real problem is that the bed was miserable. I could actually feel individual springs through the top which stab you all night long. Did NOT get an acceptable sleep and I can't recommend this hotel for that reason.

8/10 Good

Melvyn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business area hotel

Fairly quiet town with fairly good gyoza in the area

8/10 Good

eddie, singapore

Liked: Staff & service
Disliked: Property conditions & facilities

Average hotel

Difficult in communicating with front desk staff as they only speak Japanese.

8/10 Good

Hiroto

Stayed 1 night in Jan 2026

10/10 Excellent

MASANE

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
部屋がとても広くて使いやすかったです。一点あげるとすれば、駐車場の場所を事前に教えていただけると更に良かったです。事前に車で行くことは伝えていたので、その程度のサービスは欲しかったです。晴れていたから良かったですが、この行ったり来たりのやりとりは、雨など天候不良だとかなり大変になるのかなと思いました。駐車場が遠いので尚更事前連絡が欲しいところです。
Stayed 1 night in Dec 2025

10/10 Excellent

Atsushi

Stayed 1 night in Dec 2025

8/10 Good

N

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
綺麗でしたし スタッフも優しい
Stayed 1 night in Dec 2025

10/10 Excellent

Dong Uk

Liked: Cleanliness, staff & service, amenities
가성비로 따지면 좋은 호텔입니다 다만 문이 철제라서 그런지 방음이 약한 건 조금 아쉽네요 900엔 조식 뷔페는 퀄리티가 좋았습니다 다음에 또 우츠노미야를 가게 된다면 꼭 다시 머물고 싶습니다.
Stayed 1 night in Nov 2025

6/10 Okay

タカシ

Business traveller
掃除は３日に一回はやはりキツイ。２日に一回にして欲しい。
Stayed 4 nights in Oct 2025

4/10 Poor

なおみ

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
駅から少し遠く、部屋の広さのわりに価格が高かった。
Stayed 2 nights in Oct 2025