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Conrad Urumqi

5.0 star property

Photo gallery for Conrad Urumqi

Presidential Suite | Living area
Property video
Lobby
Executive Single Room, 1 King Bed, Mountain View | Mountain view
Reception hall

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View map
669 Northern Youhao Road, Ürümqi, Xinjiang, 830000
  • Place, Xinjiang Uygur Autonomous Region Museum
    ‪13 min walk‬
  • Place, Xinjiang People's Hall
    ‪2 min drive‬
  • Place, Hongshan Park
    ‪2 min drive‬
  • Airport, Urumqi (URC-Diwopu Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe King

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe King

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Suite

View from room

Deluxe King Suite

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive King

Premium bedding, minibar, in-room safe, blackout curtains

Executive King

  • 47 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Premium King

Premium bedding, minibar, in-room safe, blackout curtains

Executive Premium King

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Accessible Room King

Accessible Room King

Accessible Room King

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Ambassador Suite

Ambassador Suite

Ambassador Suite

  • 160 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed

View all photos for Premium King

Premium bedding, minibar, in-room safe, blackout curtains

Premium King

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area

Presidential Suite

  • 320 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 4 Double Beds

View all photos for Deluxe Queen

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Queen

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Queen Suite

60-inch LCD TV with satellite channels, TV

Deluxe Queen Suite

  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Queen

Premium bedding, minibar, in-room safe, blackout curtains

Executive Queen

  • 50 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Premium Queen

Premium bedding, minibar, in-room safe, blackout curtains

Executive Premium Queen

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Accessible Room Queen

Premium bedding, minibar, in-room safe, blackout curtains

Accessible Room Queen

  • 50 sq m
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Premium Queen

Premium bedding, minibar, in-room safe, blackout curtains

Premium Queen

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe 2-bed Room

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe 2-bed Room

  • Sleeps 2

View all photos for Deluxe Queen Room

Premium bedding, minibar, in-room safe, blackout curtains

Deluxe Queen Room

  • Sleeps 2

View all photos for Premium Queen

Premium bedding, minibar, in-room safe, blackout curtains

Premium Queen

  • Sleeps 2

View all photos for Premium King

Premium bedding, minibar, in-room safe, blackout curtains

Premium King

  • Sleeps 2

View all photos for Executive 2-bed Room

Premium bedding, minibar, in-room safe, blackout curtains

Executive 2-bed Room

  • Sleeps 2

View all photos for Executive Queen Room

Premium bedding, minibar, in-room safe, blackout curtains

Executive Queen Room

  • Sleeps 2

View all photos for Executive Premium Queen

Premium bedding, minibar, in-room safe, blackout curtains

Executive Premium Queen

  • Sleeps 2

View all photos for Executive Premium King

Premium bedding, minibar, in-room safe, blackout curtains

Executive Premium King

  • Sleeps 2

View all photos for Queen Deluxe Suite

Premium bedding, minibar, in-room safe, blackout curtains

Queen Deluxe Suite

  • Sleeps 2

View all photos for King Deluxe Suite

Premium bedding, minibar, in-room safe, blackout curtains

King Deluxe Suite

  • Sleeps 2

View all photos for Executive Single Room, 1 King Bed, Mountain View

Executive Single Room, 1 King Bed, Mountain View

Executive Single Room, 1 King Bed, Mountain View

  • 47 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Lobby

Presidential Suite

  • Sleeps 6

View all photos for Embassy Suite

Premium bedding, minibar, in-room safe, blackout curtains

Embassy Suite

  • Sleeps 4

View all photos for KING EXECUTIVE ROOM WITH SNOW MOUNTAIN VIEW

Premium bedding, minibar, in-room safe, blackout curtains

KING EXECUTIVE ROOM WITH SNOW MOUNTAIN VIEW

  • Sleeps 2

View all photos for KING ACCESSIBLE ROOM

Premium bedding, minibar, in-room safe, blackout curtains

KING ACCESSIBLE ROOM

  • Sleeps 2

View all photos for QUEEN ACCESSIBLE ROOM

Premium bedding, minibar, in-room safe, blackout curtains

QUEEN ACCESSIBLE ROOM

  • Sleeps 2

Similar properties

Buffet
Hilton Urumqi
  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, 46 reviews
The price is AU$137
includes taxes & fees
18 Dec - 19 Dec
Hilton Urumqi

About the area

Ürümqi

A stay at Conrad Urumqi places you in the heart of Ürümqi, within a 5-minute drive of Xinjiang Uygur Autonomous Region Museum and Hongshan Arena. .This luxury hotel is 2.7 mi (4.3 km) from Xinjiang Medical University and 3.1 mi (4.9 km) from Hongshan Park.

What's nearby

  • Xinjiang Uygur Autonomous Region Museum - 13 min walk - 1.2 km
  • Xinjiang People's Hall - 2 min drive - 1.9 km
  • Xinjiang Medical University - 2 min drive - 1.9 km
  • Hongshan Park - 2 min drive - 2.3 km
  • Xinjiang International Grand Bazaar - 6 min drive - 6.0 km

Getting around

  • Ürümqi South Railway Station - 12 min drive
  • Urumqi (URC-Diwopu Intl.) - 24 min drive

Restaurants

  • ‪小尕子 - ‬17 min walk
  • ‪米可抓饭 - ‬19 min walk
  • ‪West Trip 西·咖 - ‬15 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪Nawa 纳瓦新疆美食 - ‬4 min drive

About this property

Conrad Urumqi

Luxury hotel with 3 restaurants connected to a shopping center in Ürümqi
Conrad Urumqi offers 230 air-conditioned accommodations with minibars and espresso makers. Beds feature premium bedding. A pillow menu is available. 60-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

A health club and in-room fitness are featured at the hotel. In addition to an indoor pool, other recreational amenities include a fitness center.
Make yourself at home in one of the 230 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and coffee/tea makers.
Don't miss out on the many recreational opportunities, including a health club, an indoor pool, and in-room fitness. This Art Deco hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at 膳翘全日制餐厅, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, limo/town car service, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
膳翘全日制餐厅 - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
珍呈中餐厅 - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
CENTRO - This restaurant specializes in French cuisine and serves dinner only. Open daily.
羽大堂吧 - Onsite lobby lounge. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CNY 238 for adults and CNY 119 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • CENTRO
  • 珍呈中餐厅
  • 羽大堂吧
  • 膳翘全日制餐厅

Things to do

  • Health club
  • Indoor pool

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 32 floors
  • Art Deco architecture
  • Banquet hall
  • Designated smoking areas
  • Renovated entire property - July 2021

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Heated bathroom floor
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 60-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Elliptical machine
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Stationary bicycle
  • Treadmill
  • Workout equipment

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 380.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 238 for adults and CNY 119 for children
  • Rollaway bed fee: CNY 380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hotel Urumqi
Sheraton Hotel Urumqi
Sheraton Urumqi
Sheraton Urumqi Hotel
Urumqi Hotel
Urumqi Sheraton
Urumqi Sheraton Hotel
Conrad Urumqi Hotel
Conrad Urumqi Ürümqi
Conrad Urumqi Hotel Ürümqi

Reviews

Conrad Urumqi Reviews

9.0

Wonderful

9.0/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 21 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

10/10 Excellent

Wei

Stayed 8 nights in May 2025

10/10 Excellent

Shun Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful and room is exceptionally clean
Stayed 1 night in Apr 2025

10/10 Excellent

Shun Tat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Chang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is spacious, quiet and upscale. Location is in the centre of the city, so it is super convenient. Staff were also very friendly. Will book it again next time when I visit Urumqi.
Stayed 1 night in Feb 2025

10/10 Excellent

gini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel every staff ate so friendly & helpful. Especially their front manager Bella & Bell boy 小洁。 room are clean & comfortable bed. We stay 2 nights after our 10 days road trip we decide to go back stay for 1 more night before we leave the city. Highly recommend
Stayed 1 night in Aug 2024

8/10 Good

Fang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
商务酒廊服务非常好 就是每次晚餐有虾都没有去虾肠 很惊讶 现在谁还不知道去虾肠呀 而且是5星宾馆 难道让客人自己去虾肠 当时我确实试着自己来 但是因为是熟的 非常难去掉 弄得整个虾黑黑的都是虾肠里的东西 很没食欲 提了一次意见 第二天还是一样 让人失望
Stayed 4 nights in Jun 2024

6/10 Okay

Frederick Lai Cheung

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s supposed to be the nicest hotel in Urumqi - and it is in terms of the physical property itself. Nice clean and well maintained decor. Location is not bad. However, a few things that are not fitted for a hotel of it’s status: 1. The concierge is located at the ground floor entrance and not at the upper floor lobby next to the reception. The concierge also doubles as porter so there is no one at the concierge desk if he is bringing luggage up to rooms. 2. WiFi is super slow 3. The A/C control in the room does not work. It remains at 26 degrees no matter what you do to the control dial.
Stayed 1 night in Jan 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff called Happy at Club Floor

Your staff called Happy, who works at Club Floor (27F) was extremely helpful. He has a nice personality and great attitude. He is an important asset for your hotel. All the best, Tanya Lau
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Silk Road trip

Cleanliness of the room is ok but need maintenance. Pools are closed for repair when we stayed. It was a bit pricey because of this. Staffs are friendly.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The concierge arranged a local tour for us. The room is clean and the view is fantastic.

10/10 Excellent

Rajaram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Urumqi

Best hotel in Urumqi. Nice food. Well maintained. Room was roomy, nice bathrooms and bed.

10/10 Excellent

Ken, NSW Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The softest bed in China.

I had just come from some fairly traumatic experiences in Eastern Europe and Western Asia, so may be a little biased. But I thought this the best of the Sheratons I have stayed in. My room was of a decent size, well furnished and very comfortable. The softest bed in China! My one minor caveat was that the breakfast buffet was not as well chosen as it might have been for a Western client. I was limited to one night and might have done better the second time. I arrived at about 2 am and was in my room by about 5 past. Staff spoke quite passable English but there was a manager who spoke essentially perfect English.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Xinjiang Urumqi Hotel

Urumqi Shareton Hotel is one of the best hotel in Urumqi and Xinjiang. It is the right place for tourist to stay

10/10 Excellent

Wong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

FOJIAO

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

难以置信

非常糟糕！第一次知道一个房间含早餐，两个人去还需要加一份早餐钱！从未有过的经历！
Stayed 1 night in May 2024

10/10 Excellent

WONG

Stayed 3 nights in Mar 2023

8/10 Good

JENNY, 紐約

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

在市區，但離機場方便快速。

在烏魯木齊五星級飯店中值價比較高的一間。旅館不算新，但設施整潔乾淨程度算是保持的中庸。服務人員有禮貌，維持喜來登的水準。
Stayed 1 night in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

4/10 Poor

JIE

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2017

10/10 Excellent

Yanlong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

果然是五星级大酒店，相当不错！

房间整洁，空间舒服，洗漱间比较宽敞，甚至比如家的一间屋子都大！
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel professional and congenial

I do recommend this hotel for its good location near the shopping gallery Maison mode for its direct access to third floor food hall for its efficient staff always smiling ready to help speaking excellent English!
Stayed 11 nights in Jul 2017

8/10 Good

HUNG YANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

2/10 Terrible

NAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this is worst sheraton i've ever lived！
Stayed 2 nights in Jul 2017