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Pousada Portal da Palmeira

3.0 star property

Photo gallery for Pousada Portal da Palmeira

Exterior
Indoor pool, outdoor pool
Exterior
Traditional Room
Shower, rainfall showerhead, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View map
Av. Bráulio Santos, 86, Ubatuba, SP, 11691-054
  • Place, Rio Tavares
    ‪14 min walk‬
  • Place, Toninhas Beach
    ‪12 min drive‬
  • Place, Lazaro Beach
    ‪18 min drive‬

Room options

View all photos for Classic Room

Classic Room

Classic Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Traditional Room

Traditional Room

Traditional Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About the area

Ubatuba

With a stay at Pousada Portal da Palmeira in Ubatuba (Jardim Carolina), you'll be a 2-minute drive from Rio Tavares and 5 minutes from Ciccillo Matarazzo Municipal Stadium. .This hotel is 1.9 mi (3.1 km) from Cadeia Velha Historical Building and 2 mi (3.2 km) from Exaltation of the Holy Cross Church.

What's nearby

  • Rio Tavares - 14 min walk - 1.2 km
  • Praia Grande - 5 min drive - 5.7 km
  • Toninhas Beach - 12 min drive - 11.3 km
  • Lazaro Beach - 18 min drive - 19.4 km
  • Maranduba Beach - 30 min drive - 24.2 km

Restaurants

  • ‪Jair Lanches - ‬4 min drive
  • ‪Restaurante e Pizzaria Ubatuba - ‬3 min drive
  • ‪Vampeta Lanches - ‬3 min drive
  • ‪Bom Boteco - ‬4 min drive
  • ‪Padaria Scala - ‬4 min drive

About this property

Pousada Portal da Palmeira

Pousada Portal da Palmeira offers 16 accommodations with air conditioning. This Ubatuba hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 16 air-conditioned guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary buffet breakfast is served daily from 7:30 AM to 10:00 AM.
Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Pool access available from 9:00 AM to 9:00 PM

Property is also known as

Portal Da Palmeira Ubatuba

Pousada Portal da Palmeira Hotel

Pousada Portal da Palmeira Ubatuba

Pousada Portal da Palmeira Hotel Ubatuba

Pousada Portal da Palmeira Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 4 out of 31 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a cheap motel, but still, needs to be better. It took a long time to check in with Igor. He's not good. At night, when I came back from the beach, I realized there were no towels in my room! I told him. He gave me 1. I had to argue to get a 2nd, then realized the next morning that it was dirty! When I left, I saw in clean rooms that there were 2 towels on the beds. I didn't sleep well bc of a dog barking all night and the bed and pillows caused neck and back pain. It's far from the beaches too and wifi didn't work. The breakfast was the only good thing
Stayed 1 night in Mar 2025

10/10 Excellent

Nezuilha

Stayed 2 nights in Jan 2026

8/10 Good

Fabio

Travelled with family and small children
Liked: Cleanliness, amenities
O quarto estava bom,as piscina eram agradáveis, bom atendimento na recepção.
Stayed 2 nights in Jan 2026

8/10 Good

Raquel de Oliveira

Travelled with family
Liked: Cleanliness, staff & service, amenities
Eu gostei muito da minha estadia lá e muito família e calmo amei
Stayed 2 nights in Jan 2026

2/10 Terrible

Mayara

Disliked: Cleanliness, amenities
As fotos do hotel no site não condiz com a realidade atual . Os quartos com paredes mofadas e sujas , cama dura e café da manhã com poucas opções.
Quarto , próximo a cama
Teto do quarto
Lençol
Stayed 1 night in Jan 2026

4/10 Poor

Antônio

Liked: Cleanliness
O quart estava bem limpinho, porém as áreas comuns com bastante mato, as piscinas muito sujas cheias de lodo, o café da manhã básico sem muitas opções. Fui tomas café às 8h e não tinha mais café. Não tem um micro-ondas para aquecer algo. As imagens para locação no booking estão perfeitas mas ao chegar no local nada a ver. Apesar de ser um local simples o cuidado é essencial.
Stayed 3 nights in Jan 2026

10/10 Excellent

Suellen Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bom atendimento
Stayed 1 night in Dec 2025

8/10 Good

Olga

Travelled with family
Liked: Cleanliness, staff & service
Quarto limpo. Ar condicionado bom. Chuveiro não esquentou. Lençol na cama não é de elástico. Vc dorme e ele fica saindo. Piscina ext
Stayed 4 nights in Dec 2025

6/10 Okay

Cléber

Liked: Cleanliness, staff & service, amenities
O pessoal muito gentil, a porta do banheiro não fechava
Stayed 1 night in Dec 2025

10/10 Excellent

Janser

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos os funcionários muito atenciosos, piscinas limpas, café da manhã cortesia muito bom e com variedade.
Stayed 3 nights in Nov 2025

2/10 Terrible

José Roberto

Travelled with family
Disliked: Property conditions & facilities, room comfort

Pena que não tem qualquer cuidado.

Estrutura necessitando de reforma. Equipamentos não funcionam.
Stayed 2 nights in Apr 2025

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout est bien 👍👍

A mon sens le seul problème est que cette pousada se situe dans une zone assez désaffectée ....mais quand on est a l intérieur tout est bien .le personnel le jardin le petit déjeuner...ils sont parfaits et ne savent pas quoi faire pour nous faire plaisir....c est très agréable ...
Stayed 3 nights in Jan 2025

6/10 Okay

Bruna

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples. Mais excelente ótimo

Stayed 2 nights in Nov 2024

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito boa
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Pelo aplicativo o check in era ao às 12:00, chegamos tivemos que esperar até as 14:00, não tinha toalhas, só nos passaram no dia do check out.
Stayed 2 nights in Oct 2024

8/10 Good

Luiz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo custo benefício, pelo valor atende as expectativas, com certeza voltarei a me hospedar.
Stayed 2 nights in Oct 2024

8/10 Good

Luciene

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Poderia melhorar em algumas coisas!

Funcionários fizeram o que puderam, porém não há gerenciamento presencial, onde não vê as falhas que precisam mudar ou melhorar... Nós não tivemos toalha de rosto em nenhum dia, pq a máquina que lava estava quebrada e teve hóspedes que ficaram sem toalha de banho... tiveram que trazer de outra pousada pra suprir a demanda. Café da manhã de terça até quinta foi mais simples, na sexta teve mais opções... infelizmente ficou enjoativo, pq todos os dias eram o msm sabor de bolo: fubá com goiabada e formigueiro. Pão francês com frios, salsicha, café, leite, iogurte e suco de caixinha. Não tinha manteiga, era margarina... Funcionários que ficam na recepção, fazem de tudo: café, lava louça, etc... está com pouco staff! Apenas uma funcionária pra limpar toda a pousada... Creio que se tiver um gerente presencial ou donos olhando de perto, tem tudo pra ser uma das melhores pousadas! Precisa de alguns acabamentos, manutenção. Sauna não existe mais... Parabéns para os funcionários que estavam fazendo malabarismo pra pousada funcionar. Tem que ter gerente pra lidar com as demandas de perto e rapidamente. A piscina aquecida é muito bacana, salva os dias de chuva ou frio... mas o espaço da msm precisa de manutenção urgente.
Stayed 3 nights in Oct 2024

8/10 Good

Cassandra

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

CLEUDEMIR M

Travelled with family
Liked: Staff & service

Razoável

A pousada é boa o preço é bom fica bem localizada perto de mercado e outros, o serviço de quarto deixa um pouco a desejar, a piscina quente não estava 100% e uma sauna que existe no local estava desligada.
Stayed 4 nights in Oct 2024

4/10 Poor

Ri

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Decepção de Café e atendimento. Sem sauna.

Fujam dessa pousada. Não havia nem guardanapo no café da manhã, faltou fruta no primeiro dia e no segundo dia sem fruta novamente e nem suco que aliás são industriais. Só por esse motivo já não recomendo a ninguém. No último dia faltou água quente para o banho. Aparentemente, os funcionários presentes na recepção não podem resolver os problemas, colocaram a responsabilidade do café em uma pessoa que não se encontrava e já deveria estar lá. Localização não é boa, vizinho é um terreno de uma mêcanica ou um estacionamento de peruas , ônibus algo assim. Quartos e banheiros apresentam bolor no teto e em umas das paredes. No anúncio dizia que tinha sauna. Mas NÃO TEM . Segundo a recepção, a antiga pousada que tinha. Então criem um anúncio novo que conduza com a nova realidade.
Stayed 3 nights in Oct 2024

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024