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Orchid House Tulum Jungle

5.0 star property

Photo gallery for Orchid House Tulum Jungle

Living area
Orchid Suite
Orchid Suite
Property entrance
Master Luxury Suite w/private bathtub 2nd Floor

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Explore the area

View map
Aldea Zama, Calle Kinich Na, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hunab Lifestyle Center
    ‪16 min walk‬
  • Place, Hospital de Tulum
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor

Master Luxury Suite w/private bathtub 2nd Floor

  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Garden Suite w/private bathtub

Garden Suite w/private bathtub

Garden Suite w/private bathtub

10.0 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Jungle Suite w/private bathtub

Jungle Suite w/private bathtub

Jungle Suite w/private bathtub

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Orchid Suite

Orchid Suite

Orchid Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi) | Living area

Family Villa, 4 Bedrooms (Casa Xelva, private pool and jacuzzi)

  • Garden view
  • 250 sq m
  • 4 bedrooms
  • Sleeps 12
  • 6 King Beds
  • Free Wi-Fi

View all photos for Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

Family Villa, 3 Bedrooms, Concierge Service (Villa Vainilla, private pool)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 240 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Double Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room

Deluxe Double Room | Living area

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Garden View

Deluxe Room, Garden View

Deluxe Room, Garden View

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

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  • Spa
  • Parking included
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4.4 out of 5, Excellent, 1,002 reviews
The price is AU$144
includes taxes & fees
28 May - 29 May
Copal Tulum Hotel

About the area

Tulum

With a stay at Orchid House Tulum Jungle in Tulum (Zama), you'll be a 4-minute drive from Tulum National Park and 9 minutes from Gran Cenote. .This luxury hotel is 3.2 mi (5.1 km) from Playa Paraiso and 3.3 mi (5.3 km) from Tulum Mayan Ruins.

What's nearby

  • Jaguar Park - 14 min walk - 1.2 km
  • Hunab Lifestyle Center - 16 min walk - 1.4 km
  • Dos Aguas Park - 17 min walk - 1.5 km
  • Hospital de Tulum - 4 min drive - 1.8 km
  • Tulum Mayan Ruins - 12 min drive - 6.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Coco Cafe - ‬7 min walk
  • ‪Nimeño Bakery - ‬8 min walk
  • ‪Jasmine - ‬7 min walk
  • ‪Panza Tulum - ‬11 min walk
  • ‪La Baguette - ‬19 min walk

About this property

Orchid House Tulum Jungle

Orchid House Tulum Jungle offers 10 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include showers with rainfall showerheads. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include massages.
Make yourself at home in one of the 10 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers with rainfall showerheads and hair dryers. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Head down to the water and enjoy a day at the private beach, or take advantage of other recreational amenities, which include bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
Orchid House Tulum Jungle has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 3 metres
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Limited on-site parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Private picnics
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Pool

Family friendly

  • Snack bar/deli

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Direct access to a private beach
  • Garden
  • In a nature reserve
  • Picnic area
  • Terrace

Spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height electrical sockets in bathroom
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Freezer
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

The front desk is open daily from 7:00 AM - 11:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Orchid House Tulum Hotel

Orchid House Tulum

Orchid House Tulum Jungle Hotel

Orchid House Tulum Jungle Tulum

Orchid House Tulum Jungle Hotel Tulum

Orchid House Tulum Jungle Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 168 out of 228 reviews
Rating 8 - Good. 36 out of 228 reviews
Rating 6 - Okay. 10 out of 228 reviews
Rating 4 - Poor. 5 out of 228 reviews
Rating 2 - Terrible. 9 out of 228 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

andre

Liked: Property conditions & facilities
Stayed 4 nights in Feb 2026

10/10 Excellent

Evelyn Dayana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! The suite exceeded my expectations—huge space, super comfortable beds, and a spotless bathroom. The outdoor jacuzzi was a perfect touch. Housekeeping cleaned every day, and the continental breakfast was delicious. The staff was incredibly kind and welcoming. If you’re looking for a quiet place to relax but still close to everything, this is the perfect spot.
Stayed 4 nights in Feb 2026

10/10 Excellent

Ellie

Stayed 7 nights in Jan 2026

8/10 Good

Michael

Stayed 2 nights in Feb 2026

8/10 Good

harshitha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, amenities and the location. Also Frank was very helpful
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I cannot say enough wonderful things about this little hidden gem of a hotel. The ambience is magical, the food is extraordinary, and the staff is wonderful. They truly did everything to make our stay fantastic. We stayed in the Orchid Room, which is a simple studio suite that has an amazing charm to it. The structure is almost a polished concrete "igloo", with smooth flowing curved lines. This is built directly into and around the trees which form the center open plaza of the hotel. The suite opens onto a private patio deck that overlooks this plaza and the swim-up pool/bar and restaurant below. You can enjoy a drink or meal as beautiful birds light on the trees in the open air. We tried multiple items on the menu over five days. Every single dish was fantastic. The continental breakfast with yogurt and fresh fruit was fabulous. The Huevos Rancheros, Salmon, and Risotto were all excellent as well. All this is enough. But the thing most special about Orchid House is the staff. Antonio, Jose, Luis, and especially the manager Frank (Frank deserves a special mention) were superbly hospitable and made our stay everything it could be. Housekeeping was special, to say the least. We were celebrating a birthday and anniversary, and every day we would return from our travels to find the room decorated celebrating the event with creative bath towel designs; swans, rose petals, candles, and congratulatory messages. You're just not gonna get this kind of special service in a chain.
Stayed 5 nights in Jan 2026

10/10 Excellent

Eyleen

Stayed 2 nights in Jan 2026

10/10 Excellent

Milia

Stayed 4 nights in Jan 2026

10/10 Excellent

KRISTOPHER, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
David and Frank made me a customer for life!
Stayed 1 night in Jan 2026

10/10 Excellent

KRISTOPHER, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ill never stay anywhere else again in Tulum. There's a reason this place has just high reviews. The location is perfect, the rooms make it feel like in jungle palace. But what made me write my 3rd review in life is how amazing they are at customer service. There were a few small issues in room. And a loud cat out back. What makes me a loyal guest forever is how they respond. They were so quick and on the, and nothing was too small an issue to them. The interior makes you feel so peaceful. And then I leared you even greet free access to their beach hotel also. Amazing!
Stayed 5 nights in Dec 2025

10/10 Excellent

Katop

Stayed 4 nights in Dec 2025

10/10 Excellent

Agnieszka

Liked: Cleanliness, property conditions & facilities
Thanks
Stayed 4 nights in Dec 2025

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had the best experience staying in this hotel. The staff were all super friendly - the best host was Frank at the front desk. He did absolutely everything possible to make sure we had a great stay. He was always willing to help out with anything I needed or any questions I had about the city. They were so thoughtful to even upgrade our room before we arrived! The restaurant at the property had the best fish tacos!
Stayed 4 nights in Nov 2025

10/10 Excellent

Ty, vancouver

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!! Frankly took great care of us the entire time we were there.
Stayed 8 nights in Nov 2025

10/10 Excellent

Sarra

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful hotel with gorgeous architecture. We loved our stay and especially our room (booked the Orchid room). We also had free access to their Beach-club at the Orchid House Tulum Beach. Staff was kind and welcoming. Location is close to everything and is safe. There's free parking on the property and there's someone at night to guard the entrance door. Food and drinks are on you and some area will be reserved. At night there was some bugs but they were more scared of us then we were of them. Pretty harmless. We are in a jungle so it's also normal. A/C was our bestfriend. Kept the room cool and nice as it was hot and humid outside. Downsides : 1. Poor wifi as it comes and goes. We needed to either connect with our own data plan or go outside our room for a better connection. If you do need to work while traveling keep this in mind. 2. A lot of mosquitoes. So prepare yourself and bring some mosquito repellent or be cautious when entering or leaving your room. (Well again, we are in a jungle so it's kinda inevitable) Complimentary breakfast was tasty and healthy (yogurt with granola, plate of fruit and toast with jam and butter). However, if you are a person that needs protein for breakfast, this might not be for you as you will get hungry or find that it's not enough. I would recommend to pay extra or get around to find a more filling meal if you are on a budget. Overall, we really loved our stay and our trip in Tulum. Description was the property in exact.
Stayed 6 nights in Nov 2025

8/10 Good

Ahmad

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff are so amazing and helpful and the service was perfect, I would recommend it if you like a quite and away from the beach hotel.
Stayed 5 nights in Nov 2025

8/10 Good

Marienny

Travelled with partner
Liked: Staff & service
They are very attentive and friendly. The facilities were a little wonky, the shower water would get stuck on one setting hot or cold. The room had many spider webs around. The private jacuzzi was nice and so were the views. Overall 8/10
Stayed 4 nights in Aug 2025

2/10 Terrible

Venus

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property did not let us know it was closed took us to a sister property wasn’t to my liking also was no one else at the property but workers. Which made us nervous. So we ended up booking another property. Staff was friendly though
Stayed 3 nights in Aug 2025

10/10 Excellent

Jarred

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Poolside bar and restaurant. Plunge pools drained each day. Continental breakfast was delicious and many more options to purchase if wanted more. Shower and jungle view of full wall of windows made this have a nice luxury feel. Beautiful boutique hotel. Very odd almost hidden entrance. Took a moment to find find.
Stayed 4 nights in Jun 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay here and can’t wait to go back. Miss the kitties !
Stayed 4 nights in Feb 2025

10/10 Excellent

Terrance

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire stay was amazing and the staff onsite was amazing and attentive! It’s a really beautiful atmosphere and hotel. I will definitely go back agin!
Stayed 3 nights in May 2025

8/10 Good

Christian

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025

6/10 Okay

David

Stayed 2 nights in May 2025

10/10 Excellent

Romuald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg, this place has my heart and I’ll return again. 1000/10 thank you so much for being nice and professional during our stay ♥️♥️♥️
Stayed 4 nights in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Such an amazing place to relax and enjoy the nature . Exactly what I needed .
Stayed 3 nights in May 2025