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 Tulum •1 Room
 Tulum • 1 Room
Book online or call 1800 781 504 Phone Number

Motto by Hilton Tulum

0.0 out of 5.0
Avenida Coba Sur entre Calle S/N, Tulum, QROO 1800 781 504
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Parking
Wifi
Pets
Smoke Free
24/7 Desk
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Room type Options Nightly price Book
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Bunk beds - 1 Twin over 1 Queen, Rooftop Level
1 Twin Bunk Bed and 1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
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Other room types
Photo of room
Flex Room with 1 Queen Wall Bed
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
1 Queen bed Rooftop Level
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
1 Queen, Mobility/Hearing Accesible 3X3 Shower Rooftop Level and View
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
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Photo of room
Room, 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
1 Queen, Mobility/Hearing Accessible 3X3 Shower
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Bunk beds - 1 Twin bed over 1 Queen bed
1 Twin Bunk Bed and 1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
Flex, 1 Queen Wall Bed Rooftop Level and View
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Room, 1 Queen Bed
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Flex Room, 1 Queen Wall Bed, Rooftop Level
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Bunk beds - 1 Twin over 1 Queen, Rooftop level and view
1 Twin Bunk Bed and 1 Queen Bed
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Photo of room
1 Queen Accesible 3X3SH Rooftop level and View.
1 Queen Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 restaurants connected to a shopping center in Tulum

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Smoke-free property
24-hour front desk

With a stay at Motto by Hilton Tulum, you'll be centrally located in Tulum, a 1-minute drive from Tulum National Park and 8 minutes from Tulum Mayan Ruins. This luxury hotel is 2.6 mi (4.2 km) from Tulum Beach and 11.1 mi (17.8 km) from Xel-Há Park.

Make yourself at home in one of the 115 individually decorated guestrooms, featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a fitness center, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, concierge services, and a communal living room.

Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Motto by Hilton Tulum

Avenida Coba Sur entre Calle S/N, Tulum, QROO 77760

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 115
  • Number of floors - 4
  • Number of buildings/towers - 1
  • Coffee/tea in common areas
  • Breakfast available (surcharge)
  • Garden
  • Safe-deposit box at front desk
  • Spa services on site
  • Picnic area
  • 24-hour front desk
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2022
  • Number of restaurants - 2
  • Number of outdoor pools - 2
  • Snack bar/deli
  • Access to nearby outdoor pool
  • Free self parking
  • Rooftop terrace
  • Number of bars/lounges - 2
  • Number of poolside bars - 1
  • Number of coffee shops/cafes - 1
  • Luggage storage
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Couples/private dining
  • Designer stores on site
  • Shopping centre on site
  • Art gallery on site
  • Covered parking
  • Secured parking
  • Outdoor entertainment area
  • Outdoor furniture
  • Food and water bowls
  • Bicycle parking available
  • Coworking spaces
  • No accessible shuttle
  • Number of accessible parking spaces 1
  • Front entrance ramp
  • Registration desk height (inches) - 39
  • Registration desk height (centimetres) - 100
  • Lift door width (inches) - 59
  • Lift door width (centimetres) - 150

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking

Room Amenities

Motto by Hilton Tulum offers 115 air-conditioned accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished and decorated. 55-inch flat-screen televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • Desk
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Hair dryer (on request)
  • In-room safe (laptop compatible)
  • Digital TV service
  • Flat-panel TV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • TV size 55
  • TV size (measurement) inch
  • Rainfall showerhead
  • Connecting/adjoining rooms available
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Closed-captioned TV
  • Visual fire alarm
  • Change of towels: Every number of days 2
  • Mobile key entry
  • Tile flooring in room

Where to Eat

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.

Motto by Hilton Tulum has 2 restaurants on site.

Nearby Things to do

  • Snorkelling nearby
  • Surfing/boogie boarding nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Segway rental/tour nearby
  • Boat tours nearby
  • Motor boating nearby
  • Health or beauty spa nearby
  • Jet skiing nearby
  • Swimming nearby

Spa Services

  • Body treatments
  • Facial treatments
  • Body wraps
  • Massages
  • Hot stone massage
  • Deep tissue massage

Accessibility

  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets allowed for an extra charge of USD 53 per pet, per day, plus a deposit of USD 300 per stay
  • Dogs only
  • 2 total (up to 22 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Specific rooms only, restrictions apply
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

No rollaway/extra beds available

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards

Staffed front desk

LGBTQIA friendly

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)

Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service has been amended for enhanced safety

Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

You'll be asked to pay the following charges at the property:

  • Destination fee: USD 23.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10–30 per person
  • Pet deposit: USD 300 per stay
  • Pet fee: USD 53 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Motto By Tulum Mexico
  • Motto by Hilton Tulum Hotel
  • Motto by Hilton Tulum Tulum
  • Motto by Hilton Tulum Hotel Tulum

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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