See all properties
Save

Dreams Tulum Resort & Spa - All Inclusive

4.5 star property

Photo gallery for Dreams Tulum Resort & Spa - All Inclusive

Aerial view
Outdoor banquet area
Outdoor banquet area
2 outdoor pools, pool umbrellas, pool loungers
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast included
  • Room service

Explore the area

View map
Carretera Chetumal Pto Juarez km 236.7, No. 1 Tankah Riviera Maya, Tulum, QROO, 77780
  • Place, Tulum National Park
    ‪1 min drive‬
  • Place, Tulum Mayan Ruins
    ‪6 min drive‬
  • Place, Xel-Há Park
    ‪9 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪65 min drive‬

Room options

View all photos for Deluxe Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Garden View King

9.2 out of 10
Wonderful
(18 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Adult Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Adult Garden View Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Ocean View Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Ocean View Double

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Adult Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Adult Garden View King

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Ocean View King

Preferred Club Ocean View King

Preferred Club Ocean View King

8.6 out of 10
Excellent
(10 reviews)
  • 42 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite

Preferred Club Hacienda Presidencial Suite

  • 181 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Hacienda Preferred Club Suite

Hacienda Preferred Club Suite

Hacienda Preferred Club Suite

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Preferred Club Deluxe Swimout Garden Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden Double

8.0 out of 10
Very good
(3 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Garden King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Garden King

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Honeymoon Suite Ocean Front King

Preferred Club Honeymoon Suite Ocean Front King

Preferred Club Honeymoon Suite Ocean Front King

  • 58 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double

Preferred Club Junior Suite Ocean Front Double

10.0 out of 10
Exceptional
(1 review)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

Preferred Club Junior Suite Ocean Front King

10.0 out of 10
Exceptional
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Deluxe Swimout Adult Garden Double

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden Double

  • 42 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Deluxe Swimout Adult Garden King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Deluxe Swimout Adult Garden King

8.4 out of 10
Very good
(5 reviews)
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Junior Suite Garden View Double

8.4 out of 10
Very good
(10 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Double

View from room

Preferred Club Junior Suite Ocean View Double

  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Junior Suite Garden View King

8.4 out of 10
Very good
(9 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View King

View from room

Preferred Club Junior Suite Ocean View King

7.4 out of 10
Good
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Garden View Double

1 bedroom, down duvets, in-room safe, individually decorated

Deluxe Garden View Double

9.0 out of 10
Wonderful
(12 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Junior Garden View King

Deluxe Junior Garden View King

Deluxe Junior Garden View King

9.0 out of 10
Wonderful
(4 reviews)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View King

1 bedroom, down duvets, in-room safe, individually decorated

Preferred Club Junior Suite Garden View King

8.0 out of 10
Very good
(4 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double

Preferred Club Junior Suite Garden View Double

8.0 out of 10
Very good
(2 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Garden View (Deluxe)

1 bedroom, down duvets, in-room safe, individually decorated

Family Suite, Garden View (Deluxe)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Similar properties

10 outdoor pools
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive
  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
4.3 out of 5, Excellent, 548 reviews
The price is AU$636
includes taxes & fees
20 Oct - 21 Oct
Secrets Tulum Resort & Beach Club - Adults Only - All Inclusive

About the area

Tulum

Located in Tulum, Dreams Tulum Resort & Spa - All Inclusive is by the ocean, within a 5-minute drive of LabnaHa Ecopark Adventures and Tulum National Park. .This all-inclusive property is 5.8 mi (9.4 km) from Xel-Há Park and 6.1 mi (9.8 km) from Tulum Mayan Ruins.

What's nearby

  • Tulum National Park - 1 min drive - 1.8 km
  • Cenote Manatí - 4 min drive - 3.2 km
  • Tulum Mayan Ruins - 6 min drive - 7.4 km
  • Xel-Há Park - 9 min drive - 11.7 km
  • Gran Cenote - 12 min drive - 13.7 km

Getting around

  • Tulum Intl. Airport (TQO) - 57 min drive

Restaurants

  • ‪World Cafe - ‬7 min walk
  • ‪Seaside Grill - ‬8 min walk
  • ‪Coco Cafe - ‬8 min walk
  • ‪Restaurante El Crucero - ‬6 min drive
  • ‪El Patio Restaurant - ‬8 min walk

About this property

Dreams Tulum Resort & Spa - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Dreams Tulum Resort & Spa - All Inclusive offers 432 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Tulum property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

A private beach, an outdoor tennis court, and a health club are featured at the property. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 432 air-conditioned rooms featuring flat-screen televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at Bordeaux, one of the property's 9 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tulum? This property has 5460 square feet (507 square meters) of space consisting of a conference center and a meeting room. Free valet parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM.
Bordeaux - This restaurant specializes in French cuisine and serves dinner only.
El Patio - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
Gohan - This restaurant specializes in sushi and serves dinner only. Open select days.
Himitsu - This restaurant specializes in Asian cuisine and serves dinner only. Open select days.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Open select days.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bordeaux
  • El Patio
  • Gohan
  • Himitsu
  • Portofino

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Kayaking
  • Library
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Scuba diving
  • Snorkelling
  • Tennis lessons
  • TV in common areas
  • Winery

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (5,460 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Local culture and ecosystem education
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Dreams Tulum Resort All Inclusive
Dreams Tulum
Dreams Tulum All Inclusive
Hotel Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort All Inclusive
Dreams Tulum All Inclusive
Tulum Dreams Tulum Resort & Spa - All Inclusive Hotel
Hotel Dreams Tulum Resort & Spa - All Inclusive
Dreams Tulum Resort & Spa - All Inclusive Tulum
Dreams Tulum Resort Spa All Inclusive
Dreams Resort All Inclusive
Dreams All Inclusive
Dreams Tulum & Inclusive Tulum

Dreams Tulum Resort & Spa - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 439 out of 1006 reviews
Rating 8 - Good. 202 out of 1006 reviews
Rating 6 - Okay. 172 out of 1006 reviews
Rating 4 - Poor. 94 out of 1006 reviews
Rating 2 - Terrible. 99 out of 1006 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jared

Stayed 3 nights in Jul 2025

6/10 Okay

Wendy

Stayed 4 nights in Jul 2025

10/10 Excellent

DANIELLE Y

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Carlos and Victoria in Preferred Club was amazing!!! Definitely will be back to enjoy their services again.
Stayed 2 nights in Jul 2025

6/10 Okay

Cheri Ann

Travelled with family
Toilet area flooded every time I showered. See weed was piled so high most persons couldn't go into the sea. Property is outdated. Food variety and quality needs improvement
Stayed 6 nights in Jul 2025

10/10 Excellent

Brikena

Stayed 5 nights in Mar 2025

6/10 Okay

Jennifer

Stayed 6 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 4 nights in Jul 2025

8/10 Good

Samuelle

Liked: Cleanliness
Stayed 4 nights in Jun 2025

8/10 Good

Keyahno

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 10 nights in Jun 2025

10/10 Excellent

Valeska

Travelled with family and small children
Liked: Cleanliness
Everything!! Coming back in April
Stayed 5 nights in Jun 2025

10/10 Excellent

Eryka

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was perfect.
Stayed 4 nights in Jun 2025

10/10 Excellent

Nadine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The Dreams Tulum was nice. The staff was great and the grounds were clean. I had a nice experience.
Stayed 4 nights in Jun 2025

8/10 Good

Gerzain

Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher Edward

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and nice. The preferred bar near coco cafe had the best espresso martinis!
Stayed 4 nights in Jun 2025

10/10 Excellent

Miguel Angel

Travelled with family
Liked: Cleanliness, property conditions & facilities
La arquitectura y diseño
Stayed 5 nights in Jun 2025

6/10 Okay

Christine

Stayed 1 night in Jun 2025

10/10 Excellent

Aaron

Stayed 5 nights in Jun 2025

2/10 Terrible

Alessandra

Travelled with family, Travelled with partner, Travelled with group
Disliked: Cleanliness, amenities
Resort was beautiful however the one star is for the food poisoning we got. There were 30 of us staying there for a wedding and I would say 20 out of 30 people got food poisoning.
Stayed 2 nights in Jun 2025

6/10 Okay

Teresa

Travelled with family and small children
Food was not great and only certain restaurants open on certain days. In our large group I think 4 of our room had issues with toilet clogging. All the bars were always out of domestic beer or any light beer. Uncontrollable to them but seaweed was extreme Resort was beautiful and staff was all very friendly
Stayed 4 nights in May 2025

10/10 Excellent

Nathan

Stayed 6 nights in Jun 2025

6/10 Okay

Alek

Stayed 6 nights in May 2025

10/10 Excellent

Jesus Antonio

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hospitality!
Stayed 3 nights in Jun 2025

10/10 Excellent

Raul

Stayed 3 nights in Apr 2025

10/10 Excellent

Shaina

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed staying at this resort. I want to shout out the entertainment team, victor, ronny, Erick, Giselle and Ingrid for making us feel so appreciated and welcomed, truly a trip to remember!
Stayed 6 nights in May 2025

10/10 Excellent

Jasper

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food, entertainment nightly, and endless beverages. Team at the the lobby to schedule your excursions. Explore Scuba, cenotes, and ruins are must dos if visiting!
Stayed 5 nights in May 2025