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 Tulum •1 Room
 Tulum • 1 Room
Book online or call 1800 781 504 Phone Number

Biwa Tulum

4.0 out of 5.0
Calle Bubulek Entre Av, Tulum, QROO 1800 781 504
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Parking
Wifi
Multilingual
Concierge
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Room type Options Nightly price Book
Photo of room
Deluxe Twin Room, Multiple Beds, Accessible, City View
Room with view
28 square metres
2 Large Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
Select dates to see price
Other room types
Photo of room
Superior Double Room, 1 King Bed, Accessible, City View
Room with view
28 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Photo of room
Junior Suite, 2 Bedrooms, Accessible, City View
Room with view
60 square metres
1 Queen Bed and 2 Twin Beds
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Upscale hotel near Temple of Doom

Popular property highlights

Free self parking
Free WiFi
Multilingual staff
Concierge services

A stay at Biwa Tulum places you in the heart of Tulum, within a 5-minute drive of Temple of Doom and Gran Cenote. This upscale hotel is 2.3 mi (3.7 km) from Tulum Mayan Ruins and 4 mi (6.4 km) from Playa Paraiso.

Make yourself at home in one of the 14 air-conditioned rooms featuring microwaves and iPod docking stations. 49-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Enjoy a range of recreational amenities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access and concierge services. Getting to the surf and sand is a breeze with the beach shuttle (surcharge).

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 7:00 AM to 1:00 PM and on weekends from 7:00 AM to 1:00 PM for a fee.

Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Biwa Tulum

Calle Bubulek Entre Av, Tulum, QROO 77780

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 14
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • Multilingual staff
  • Front desk (limited hours)
  • Dry cleaning/laundry service
  • Swimming pool
  • Smoke-free property
  • Billiards or pool table
  • Tours/ticket assistance
  • Free WiFi
  • Year Built – 2017
  • Number of restaurants - 1
  • Number of outdoor pools - 1
  • Parking (limited spaces)
  • Free self parking
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Luggage storage
  • Beach shuttle (surcharge)
  • Pool sunloungers
  • Beach towels
  • Terrace
  • Proposal/romance packages available
  • Uncovered parking
  • Coworking spaces
  • No accessible shuttle
  • Number of accessible parking spaces 1
  • Front entrance ramp
  • Lift door width (inches) - 35
  • Lift door width (centimetres) - 44

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Separate dining area
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Biwa Tulum offers 14 air-conditioned accommodations with iPod docking stations and minibars. Accommodations offer separate dining areas. 49-inch Smart televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This Tulum hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and ceiling fans. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Ceiling fan
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Microwave
  • In-room massage available
  • Shower only
  • Separate dining area
  • Cable TV service
  • Free WiFi
  • TV size 49
  • TV size (measurement) inch
  • iPod docking station
  • Free cots/infant beds
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Smart TV
  • Soap
  • Shampoo
  • Toilet paper

Where to Eat

Local cuisine breakfasts are available for a surcharge on weekdays between 7:00 AM and 1:00 PM and on weekends between 7:00 AM and 1:00 PM.

Rooftop bar del Biwa - Onsite rooftop bar.

Room service (during limited hours) is available.

Nearby Things to do

  • Bicycle rentals on site
  • Health or beauty spa nearby

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible van parking

Hotel Policies

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

Front desk opens daily at 8:00 AM

Front desk closes daily at 9:00 PM

Debit cards

Events/parties not allowed

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

Optional extras

  • Fee for local cuisine breakfast: approximately USD 10–25 for adults, and USD 8–25 for children
  • Airport shuttle fee: USD 225 per vehicle (roundtrip, maximum occupancy 7)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Biwa Tulum Hotel
  • Biwa Hotel
  • Biwa Tulum Hotel
  • Biwa Tulum Tulum
  • Biwa Tulum Hotel Tulum

We should mention

Pool access available from 7:00 AM to 10:00 PM.

Only registered guests are allowed in the guestrooms.

Contactless check-in and contactless check-out are available.

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