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ARKA TULUM

4.0 star property

Photo gallery for ARKA TULUM

Outdoor pool
Deluxe Villa, Pool View | Bathroom
Deluxe Villa, Garden View
Poolside bar
Deluxe Villa, Garden View

Reviews

10 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View map
Rio Otate Calle 37 Tumbenka, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪2 min walk‬
  • Place, Hospital de Tulum
    ‪6 min walk‬
  • Place, Jaguar Park
    ‪4 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪46 min drive‬

Room options

View all photos for Deluxe Villa, Garden View

Deluxe Villa, Garden View

Deluxe Villa, Garden View

  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Villa, Pool View

Deluxe Villa, Pool View

Deluxe Villa, Pool View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Tulum

With a stay at ARKA TULUM, you'll be centrally located in Tulum, within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. .This hotel is 4 mi (6.4 km) from Tulum Beach and 11.1 mi (17.9 km) from Xel-Há Park.

What's nearby

  • Dos Aguas Park - 2 min walk - 0.2 km
  • Hospital de Tulum - 6 min walk - 0.6 km
  • Hunab Lifestyle Center - 4 min drive - 1.8 km
  • Jaguar Park - 4 min drive - 1.8 km
  • Cenote Calavera - 4 min drive - 2.5 km

Getting around

  • Tulum Intl. Airport (TQO) - 46 min drive

Restaurants

  • ‪Las Margaritas - ‬2 min walk
  • ‪Wang Tulum - ‬3 min walk
  • ‪Raw Love - ‬2 min walk
  • ‪La Fourneé - ‬2 min walk
  • ‪Charlie's - ‬2 min walk

About this property

ARKA TULUM

ARKA TULUM offers 11 air-conditioned accommodations with private pools and safes. Rooms open to balconies or patios. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. This Tulum hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Additionally, rooms include fans and blackout drapes/curtains. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Treat yourself to a stay in one of the 11 individually decorated guestrooms, featuring private pools. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with onsite massages or enjoy recreation amenities such as an outdoor pool. Additional features at this hotel include complimentary wireless internet access and concierge services.
At ARKA TULUM, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary continental breakfast is served daily from 7:30 AM to 11:30 AM.
Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 7:30 AM and 11:30 AM.
ARKA TULUM has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Designer stores
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Deep-tissue massages
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Smooth flooring in room
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Outdoor shower
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Private pool

More

  • Air conditioning
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cleaning fee: USD 15 per accommodation, per night
  • Sanitation services: USD 3 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

ARKA TULUM Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 5 out of 5 reviews
Rating 8 - Good. 0 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

10/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

monica

Liked: Cleanliness, staff & service, amenities
Room was spotless & beautiful. Had a very cozy vibe. The staff were amazing, very fast with any requests. The grounds are beautiful. Also had a private pool in our suite. The outdoor shower was great. Did not want to leave here
Stayed 1 night in Feb 2026

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities
I had an amazing stay at ARKA. The entire staff was so friendly, professional, and attentive, a very personalized experience. The food was delicious and ambiance was amazing for a relaxing retreat! Special thank you to Leyda and Bryan, they ensured that my all of my needs were met!
Stayed 3 nights in Feb 2026

10/10 Excellent

Will

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal hotel . The staff is hands down the best. I was able to check in early. The plunge pool with the room is a nice touch. The breakfast included with the stay is a must. I had eggs with ham, toast, fruit and granola with yogurt: The pool with the rainfall waterfall is sophisticated. The property and rooms were like the photos listed online. It’s jungle-ly vibe but not too secluded.
Stayed 1 night in Dec 2025

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Unser Aufenthalt im Arka Hotel in Tulum war rundum ausgezeichnet und hat unsere Erwartungen in jeder Hinsicht übertroffen. Besonders hervorzuheben ist das äußerst freundliche und hilfsbereite Personal, das rund um die Uhr über WhatsApp erreichbar war und jederzeit schnell, kompetent und sehr zuvorkommend reagiert hat. Der Room Service war erstklassig – das Essen war qualitativ hochwertig, sehr frisch und geschmacklich hervorragend. Unser Zimmer war außergewöhnlich groß, sehr stilvoll eingerichtet und bot ein äußerst bequemes Bett, in dem man perfekt entspannen konnte. Besonders angenehm war auch, dass täglich frische Handtücher für Strand und Pool bereitgestellt wurden. Das Hotel liegt in einer ruhigen Wohngegend, die ideal ist, um dem Trubel zu entkommen und vollkommen zu entspannen. Der Pool ist großzügig gestaltet, hervorragend zum Schwimmen geeignet und lädt ebenso zum Sonnen und Verweilen ein. Insgesamt ein erstklassiges Hotel mit exzellentem Service, hohem Komfort und einer sehr angenehmen Atmosphäre. Wir würden jederzeit wiederkommen und können das Arka Hotel uneingeschränkt weiterempfehlen.
Stayed 7 nights in Jan 2026

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente trato limpieza amavilidad de todo el personal100 de 100
Stayed 5 nights in Oct 2025