Holiday Inn Washington by IHG

4.0 star property

Photo gallery for Holiday Inn Washington by IHG

Exterior
Exterior
Premium Room, 2 Single Beds
Daily full breakfast (GBP 16.95 per person)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Emerson Tyne and Wear, Washington, England, NE37 1LB
  • Place, Birtley Golf Club
    ‪16 min walk‬
  • Place, Pelaw Grange Greyhound Stadium
    ‪2 min drive‬
  • Place, AMF Bowling Washington
    ‪3 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪18 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room, 2 Single Beds, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 2 Single Beds

Premium Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed

7.8 out of 10
Good
(22 reviews)
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Washington

Located in Washington, Holiday Inn Washington by IHG is within a 15-minute drive of St. James' Park and Quayside. .This hotel is 1.8 mi (2.9 km) from Pelaw Grange Greyhound Stadium and 2.6 mi (4.2 km) from Washington Old Hall.

What's nearby

  • Birtley Golf Club - 16 min walk - 1.4 km
  • Pelaw Grange Greyhound Stadium - 2 min drive - 1.9 km
  • AMF Bowling Washington - 3 min drive - 5.3 km
  • James Steel Park - 4 min drive - 3.6 km
  • St. James' Park - 12 min drive - 15.1 km

Getting around

  • Chester-le-Street Station - 6 min drive
  • Pelaw Station - 8 min drive
  • Newcastle Intl. Airport (NCL) - 32 min drive

Restaurants

  • ‪Burger King - ‬14 min walk
  • ‪Novello’s - ‬3 min drive
  • ‪Toby Carvery Washington - ‬8 min walk
  • ‪The Wheatsheaf Pub - ‬3 min drive
  • ‪Tavistock Italia Restaurant - ‬11 min walk

About this property

Holiday Inn Washington by IHG

Hotel in Washington with a fitness center and a 24-hour front desk
Holiday Inn Washington by IHG offers 136 accommodations with coffee/tea makers and slippers. Accommodations are furnished with double sofa beds. A pillow menu is available. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Washington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 136 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and a reception hall.
Grab a bite to eat at Traders Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Washington? This hotel has 2852 square feet (265 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
Traders Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Traders Restaurant

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room sofa bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,852 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Washington
Holiday Inn Washington
Washington Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington - Capitol Hotel Washington Dc
Holiday Inn Washington Dc
Washington Dc Holiday Inn
Holiday Inn Washington Hotel
Holiday Inn Georgetown
Holiday Inn Washington - Georgetown Hotel Washington Dc
Holiday Washington
Holiday Inn Washington
Washington By Ihg Washington
Holiday Inn Washington by IHG Hotel
Holiday Inn Washington an IHG Hotel
Holiday Inn Washington by IHG Washington
Holiday Inn Washington by IHG Hotel Washington

Holiday Inn Washington by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 392 out of 1000 reviews
Rating 8 - Good. 357 out of 1000 reviews
Rating 6 - Okay. 157 out of 1000 reviews
Rating 4 - Poor. 55 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent food but rooms smaller than other hotels

Rooms and bed not as big as other hotel chains but comfortable. Having restaurant in hotel serving excellent food was a real bonus
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath was a bit worn out the surface was deteriorating. Reception service excellent, i forgot my phone charger and the receptionist found one for me to borrow.
Stayed 1 night in Oct 2025

6/10 Okay

Lee

Travelled with family
Liked: Staff & service
Fire alarm went off in the morning, otherwise a good stay
Stayed 1 night in Sep 2025

6/10 Okay

Barabara Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff excellent also room was clean and tidy, breakfast very good. Evening meal in restaurant food was good but we were over charged and I knew we were overcharged. I asked for itemised invoice and told they could not provide that due to a 'glitch' asked again for itemised invoice and told it would have to be typed at reception and told to wait in reception. A lot of coming and going with waiter to receptionist then restaurant manager came asked for my bank card to check with his hand held card reader what we had paid and then gave a £10 credit back to my bank card, no apology just walked off and still not provided with an itemised invoice. No we will not stay at Holiday Inn again. The hotel chain also advertise they give a discount to ex Service personnel using their Defence Discount Service card and I could not get the booking to accept this so no discount. Also when making our booking they wanted to charge me £20 for my Service Dog that is a registered Disability Assistance Dog. We always stayed at Hotel Inn Washington on our visits to Newcastle Upon Tyne. No I would not recommend this Hotel now. Receipts below and we were given one of them torn as shown below
Stayed 3 nights in Oct 2025

6/10 Okay

Dean

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Stuart

Stayed 1 night in Oct 2025

6/10 Okay

Jenna

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, ample free parking, room clean & tidy but small, bathroom very compact!
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

We were a party of 4 adults. We all throughly enjoyed our stay. The staff were all so friendly and couldn't do enough for us. We enjoyed an excellent meal too in the 24hr dining. The onion rings were fab. We would definitely stay again.
Stayed 4 nights in Sep 2025

8/10 Good

Alison

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and courteous
Stayed 1 night in Oct 2025

4/10 Poor

Derek

Disliked: Property conditions & facilities
Bed was tiny and uncomfortable.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
not the best but cheap and very clean and always helpful nice place to stay
Stayed 1 night in Jun 2025

10/10 Excellent

Roberta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, perfect for a quick overnight stop.
Stayed 1 night in Aug 2025

10/10 Excellent

Justyna

Travelled with family
Great stay for us. Clean nice room and very helpful staff Thank you
Stayed 2 nights in Sep 2025

4/10 Poor

Josephine

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Wouldn’t stay here again - so old and tired, and room wasn’t very clean
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff
Stayed 1 night in Sep 2025

8/10 Good

Oluyemisi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable.
Stayed 1 night in Sep 2025

6/10 Okay

Laura

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Not the best holiday inn, but was a bed.

I’ve stayed in a few holiday inns and this was the least impressed I’ve been. Room was ok, a bit small, a bit tatty. Clean enough. Twin beds were so close almost a double bed. Noisy road so needed to keep window closed and use aircon - but aircon was very poor. Breakfast was very good with lots to choose from.
Stayed 1 night in Sep 2025

8/10 Good

Tony

Stayed 2 nights in Sep 2025

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great place to stay for business travellers

Location just off the A1 is excellent. Car park ample space. Check was efficient & informative, room was clean, comfortable and tidying with the exception of some long strands of blonde hair on the dressing table. Breakfast was very good, great choice and the buffet food was all hot.
Stayed 1 night in Sep 2025

6/10 Okay

Tom

Stayed 1 night in Sep 2025

10/10 Excellent

Leisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Keerthi

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025