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Kupferquelle Resort

3.5 star property

Photo gallery for Kupferquelle Resort

Exterior
STD DOUBLE ROOMS
Outdoor pool
TWIN ROOMS | Terrace/patio
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View map
Shaanika Street, Tsumeb
  • St Barbara’s Church
    ‪2 min drive‬
  • United Nations Park
    ‪2 min drive‬
  • Tsumeb Arts & Crafts Centre
    ‪2 min drive‬

Room options

View all photos for STD DOUBLE ROOMS

STD DOUBLE ROOMS

STD DOUBLE ROOMS

10.0 out of 10
Exceptional
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for SUITE

SUITE

SUITE

8.8 out of 10
Excellent
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for TWIN ROOMS

TWIN ROOMS | Terrace/patio

TWIN ROOMS

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

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About the area

Tsumeb

With a stay at Kupferquelle Resort in Tsumeb, you'll be within a 5-minute drive of St Barbara’s Church and United Nations Park. .This hotel is 1.7 mi (2.8 km) from Tsumeb Arts & Crafts Centre and 12.5 mi (20.1 km) from Lake Otjikoto.

What's nearby

  • St Barbara’s Church - 2 min drive - 1.9 km
  • United Nations Park - 2 min drive - 1.9 km
  • Tsumeb Arts & Crafts Centre - 2 min drive - 2.3 km
  • Lake Otjikoto - 14 min drive - 25.9 km
  • Ombanje Game Farm - 41 min drive - 55.4 km

Restaurants

  • ‪Wimpy - ‬13 min walk
  • ‪Kupferquelle & Dros Restaurant - ‬1 min walk
  • ‪Sindano Court - ‬3 min drive
  • ‪Steinbach Beergarten & Coffeeshop - ‬3 min drive
  • ‪Hungry Lion - ‬2 min drive

About this property

Kupferquelle Resort

Hotel in Tsumeb with spa services and an outdoor pool
Kupferquelle Resort offers 60 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Satellite television is provided.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Make yourself at home in one of the 60 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Relax and unwind with body treatments and facials. Additional amenities at this hotel include a hair salon and a banquet hall.
You can enjoy a meal at Lilly's Cafe & Restaurant serving the guests of Kupferquelle Resort, or stop in at the grocery/convenience store. Continental breakfasts are served on weekdays from 6:30 AM to noon and on weekends from 7:00 AM to noon for a fee.
Featured amenities include laundry facilities and ATM/banking services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:00 AM and noon.
Lilly's Cafe & Restaurant - This family restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

Languages

Afrikaans, English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to noon on weekdays and 7:00 AM to noon on weekends; NAD 180 per person
  • A restaurant

Restaurants on site

  • Lilly's Cafe & Restaurant

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Conference space

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 5:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to August 22 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from August 11 2025 to October 31 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Front desk (limited hours), private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately NAD 180 per person
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and outdoor lighting

We should mention

This property does not have elevators
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Kupferquelle Resort Tsumeb
Kupferquelle Tsumeb
Kupferquelle
Kupferquelle Resort Hotel
Kupferquelle Resort Tsumeb
Kupferquelle Resort Hotel Tsumeb

Kupferquelle Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 37 reviews
Rating 8 - Good. 15 out of 37 reviews
Rating 6 - Okay. 2 out of 37 reviews
Rating 4 - Poor. 3 out of 37 reviews
Rating 2 - Terrible. 1 out of 37 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

ARS -Meir Dayan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ruan

Liked: Staff & service, room comfort
Disliked: Cleanliness
Everything was nice, but the unit’s floor was not clean. We had to clean it ourselves 😔
Stayed 5 nights in Dec 2024

4/10 Poor

Norm

Travelled with partner
Liked: Cleanliness, property conditions & facilities
It's a beautiful facility, and the Olympic sized pool is amazing, but our check in was marred because the E-lock on the room door didn't work. After a couple of rounds over an hour we were given an actual key which worked from the outside, but we couldn't lock from inside. More seriously the kitchen let alone the server have no idea what is "gluten free". The chef was "too busy" to come talk to my wife (who has Celiac Disease) so we sent in a detailed written note. Even so, there must have been some cross-contamination or hidden agreement and she was up most of the night with diarrhea. In the morning we were surprised that the prepaid room charge didn't include breakfast, which is usually included at Namibian resorts. The reservation didn't mention breakfast at all - it would be better to say clearly "Breakfast not included". We won't be going back.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go and rest.. Olympic sized swimming pool that is in great condition.. All in all great place to visit
Stayed 4 nights in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great place to relax and unwind.. So peacful ,the suite was excellent option with a fine living/dining area and nice sun deck.. Bedroom with king size bed and nice toilet facilities ,also had a sun deck .. Excellent all round Cleaners were very polite and did great cleaning job.. Hats off to all..
Stayed 4 nights in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very nice, clean resort with lovely stuff. The food at the restaurant was amazing, apart from the breakfast buffet that was underwhelming/disappointing.
Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2024

8/10 Good

ARS -Meir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only thing I'm very much disappointed. is that the hotel did not let my guest visit me during my stay.
Stayed 1 night in Feb 2024

8/10 Good

Liz

Liked: Cleanliness, property conditions & facilities, room comfort
Very modern large rooms, 50m pool was fabulous.
Stayed 2 nights in Oct 2022

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Chalet was top class
Stayed 2 nights in Sep 2022

8/10 Good

pam, Swindon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Mix up over reservation but otherwise lovely lodge and 50 m pool which was very unexpected!
Stayed 1 night in Aug 2022

10/10 Excellent

Ngondi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, happy, professional staff and personable staff.
Stayed 2 nights in Jul 2022

4/10 Poor

Kartick

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Clean & quite
Stayed 3 nights in May 2022

10/10 Excellent

Paul Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort. Nice surprise to find this place with green spaces, camping, beautiful Olympic sized pool, laundry facilities, good restaurant and more!! Our villa was spacious, well laid out and very comfortable and clean!
Stayed 1 night in Dec 2021

10/10 Excellent

ARS -Meir

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Hermanus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Marikje

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very special place but would like to see water and coffee machines in the rooms.
Stayed 1 night in Dec 2020

8/10 Good

Suzette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, big lovely rooms with air conditioning, we had a great time
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 1 night in Jul 2019

8/10 Good

Leagh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Modern Resort on route to or from Etosha

This is a lovely resort in Tsumeb. The rooms are clean, modern, well designed and beautifully decorated. A few things that need to be addressed, provide 2 access cards if 2 adults stay as you can only turn on lights, aircon etc if your key card is in the slot. Provide some utensils and dish soap.
Stayed 6 nights in Dec 2018

4/10 Poor

Dale

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Great Place – Poor Rooms (for a family)

We have camped in the past. This time we decided to book a room as a treat for the family. It was an expensive mistake. The room on hotel.com/tripadvisor was advertised as a family room with x2 double beds but the actual bedroom was only suitable for 2 people: 2 chairs, 2 cups, small space etc. We kindly asked to be moved to a bigger room as the room was not advertised accurately. The man on reception was abrupt and unaccommodating. He told us that those bigger rooms were booked out and there was not other option. However no one stayed in those bigger rooms that night - we were watching. The second night they did move us to a bigger room - same size bedroom but with a seperate lounge and self contained kitchen. Had the inconvenience of packing up all our things to be out of first room by 10am, come back after 2pm. This second room was good but of course this could have been organised the day before and we would have been content. The location and facilities are good - but the bedrooms are cramped if squeezing two double beds in them - smaller room as well as bigger room. We also noticed a lack of recent maintenance - soap dispensers broken, plugs missing, doors jamming on opening, TV remotes missing. For the price we would not stay in a room again - even the bigger rooms. They were expensive for what you get. Camping is great , and recommended. You get to use all the resorts facilities (pool, restaurant, park/grass, excellent ablutions) but without the expense of a room
Stayed 2 nights in Feb 2019

10/10 Excellent

Jürgen

50 year reunion in the North

My wife and I visited the North for a "50 years" re-union held at Grootfontein, and decided to stay at Kupferquelle Resort as a nice treat. We enjoyed the stay, with the restaurant, and also little shopping centre next door where we bought our breakfast "Brötchens" on Sunday morning and enjoyed it with a cup of coffee on our small balcony with a nice outlook on a lovely duck pond. The place was clean and tidy and staff professional.
Stayed 2 nights in Sep 2018

8/10 Good

Rudy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort with huge lodges. Clean, spacious and very comfortable. Only issue in Kupferquelle is the dinner options. There are 3 hotels (Incl this resort) where a decent dinner is served. We have been to Hotel Minen, here the diner was awesome and better than Kupferquelle resort.
Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gut geschlafen

Recht neue, hochwertige Anlage mit geräumigen Zimmern und gutem Restaurant.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Das Zimmer und das Bad war sehr modern eingerichtet, wir haben uns dort sehr wohl gefühlt. Alles war super sauber. Im Restaurant haben wir sehr gut gegessen.
Stayed 1 night in Jun 2024