All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.8/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
7.2/10
Property conditions & facilities
8.0/10
Eco-friendliness
Rating 10 - Excellent. 64 out of 299 reviews
10 - Excellent
64
Rating 8 - Good. 142 out of 299 reviews
8 - Good
142
Rating 6 - Okay. 68 out of 299 reviews
6 - Okay
68
Rating 4 - Poor. 17 out of 299 reviews
4 - Poor
17
Rating 2 - Terrible. 8 out of 299 reviews
2 - Terrible
8
Reviews
10/10 Excellent
Anthony L
Travelled with group
9 Aug 2025
Liked: Cleanliness, staff & service, room comfort
Great stopover
Good location safe for cars ,friendly very clean comfortable beds , queit, close to supermarket. Breakfast was good friendly and relaxed
This is quite an old Campanile, which hasn't been refurbished in many years. The walls (woodchip) could do with a decent clean.The rooms show signs of smoke stains too.
Basic hotel but comfotable. An excellent stop over for our journey through France. Room was a bit tight when the pull-out bed was in place. Will definitely be stopping here again!!
The lady was nice and that’s it. Our room was number 8, I can’t believe that Expedia has a 3 star and is not even a 1 star.
The room smelled like wet dog and there were mold in the wall and bathtub. Told the guy in charge and he said sorry.
This is not a hotel, it’s a motel for animals not humans. We are traveling all over Europe and this was the worst I have seen yet.
Do not go there all the ratings are fake, and lies.
I know those people did not stay at this hotel. Please don’t risk it
The hotel rooms are a bit tired in terms of decor (woodchip or Artex on walls and ceilings), but the beds were comfortable and the bathroom was fine. It was a good place to stop en route for Dieppe. We had an evening meal and breakfast at the restaurant and really enjoyed the food.
We travelled with our elderly dog, who was very ill by the time we got there. I would have preferred a ground floor room, as the exterior concrete spiral staircase was tricky to manage with her. I didn’t like to ask for a ground floor room when we arrived,
The staff were pleasant and helpful.
We are a couple travelling with an adult son and daughter, so appreciated the twin room arrangement.
The hotel was fine, I very often choose the Campanile hotels .. but this one was actually a lot further from Rouen than I had thought .. which wasn't good.
Got logged in quickly. Menu all in French, almost none of which I understand. Room was cool and heat-pump put out almost no warm air no matter the setting. Brought long johns which I DID wear. Only tourist information found was a Rouen map I happened to see in restaurant and picked up. Staff speaks enough English to be very helpful.