I specifically booked a handicap-accessible room with a roll-in shower and even received confirmation of this request. However, upon arrival, I was assigned a so-called “accessible” room that fell far short of expectations. The bathroom had no support bars around the toilet or sink, only a single bar inside the tub, and no bar to assist with getting into the tub itself. The room door also lacked an automatic push-to-open button, meaning I could not enter without someone else’s help. These oversights made the stay extremely difficult and far from accessible. Overall, I was very dissatisfied with the accommodations.