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Crowne Plaza Toronto Airport by IHG

4.0 star property

Photo gallery for Crowne Plaza Toronto Airport by IHG

Indoor pool
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
33 Carlson Court, Toronto, ON, M9W 6H5
  • Place, Toronto Congress Centre
    ‪8 min walk‬
  • Place, 401 Mini Indy Go-Karts
    ‪15 min walk‬
  • Place, Royal Woodbine Golf Club
    ‪2 min drive‬
  • Airport, Toronto, ON (YYZ-Pearson Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

8.4 out of 10
Very good
(180 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Airport Runway View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Airport Runway View)

8.6 out of 10
Excellent
(15 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(22 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Bath Shower Combination)

7.8 out of 10
Good
(6 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Bath Shower Combination)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Bath Shower Combination)

8.0 out of 10
Very good
(53 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed with Sofa bed

7.4 out of 10
Good
(10 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds (Walk-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds (Walk-In Shower)

8.0 out of 10
Very good
(14 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Roll-in Shower (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior
Holiday Inn Toronto - Int'l Airport by IHG
  • Pool
  • Spa
  • Free airport shuttle
  • Pet-friendly
4.2 out of 5, Very good, 2,293 reviews
The price is AU$189
includes taxes & fees
16 Feb - 17 Feb
Holiday Inn Toronto - Int'l Airport by IHG

About the area

Toronto

With a stay at Crowne Plaza Toronto Airport by IHG in Toronto (Etobicoke), you'll be a 3-minute drive from Toronto Congress Centre and 7 minutes from Woodbine Racetrack. .This hotel is 8.3 mi (13.3 km) from Yorkdale Shopping Centre and 10.7 mi (17.2 km) from Square One Shopping Centre.

What's nearby

  • Toronto Congress Centre - 8 min walk - 0.7 km
  • 401 Mini Indy Go-Karts - 15 min walk - 1.3 km
  • Royal Woodbine Golf Club - 2 min drive - 1.8 km
  • Canada's Wonderland - 16 min drive - 25.1 km
  • CN Tower - 17 min drive - 28.4 km

Getting around

  • Etobicoke North Station - 6 min drive
  • Terminal Link Terminal 3 Station - 6 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 8 min drive

Restaurants

  • ‪Tim Hortons - ‬19 min walk
  • ‪Swiss Chalet - ‬19 min walk
  • ‪St. Louis Bar & Grill - ‬3 min drive
  • ‪Lone Star Texas Grill - ‬18 min walk
  • ‪Pür & Simple - ‬19 min walk

About this property

Crowne Plaza Toronto Airport by IHG

Hotel with an indoor pool, near Toronto Congress Centre
Crowne Plaza Toronto Airport by IHG offers 528 accommodations with safes and complimentary bottled water. Beds feature premium bedding. 55-inch flat-screen televisions come with cable channels. Rooms have detached private bathrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 528 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Detached private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby. Guests can catch a ride on the complimentary shuttle, which operates within 5.00 kilometers.
For lunch or dinner, stop by The Cannery Kitchen, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Toronto? This hotel has 12000 square feet (1115 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Cannery Kitchen - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
The Cannery Social - This bar serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle at scheduled times
  • Free area shuttle up to 5 kilometres
  • Uncovered parking on site (CAD 30 per night; includes in/out privileges)
  • Uncovered extended parking on site (CAD 145 per week)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CAD 30 for adults and CAD 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cannery Kitchen
  • The Cannery Social

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (12,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (92 centimetre high)
  • Lift (140 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 1978
  • Fireplace in lobby
  • Renovated entire property - August 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Detached private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: CAD 70.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 70.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 55 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

This property's general deposit is refundable via credit card within 7 days after check-out, pending room inspection.

Optional extras

  • Fee for buffet breakfast: approximately CAD 30.00 for adults and CAD 15.00 for children
  • Uncovered self parking fee: CAD 30 per night (in/out privileges)
  • Uncovered extended parking fee: CAD 145 per week
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 55 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: CAD 70.00 (subject to availability)
  • Late check-out fee: CAD 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Toronto Airport
Crowne Plaza Toronto Airport
Toronto Airport Crowne Plaza
Crowne Plaza Toronto Airport Hotel Toronto
Crowne Plaza Toronto Airport Hotel

Crowne Plaza Toronto Airport by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1534 out of 3009 reviews
Rating 8 - Good. 754 out of 3009 reviews
Rating 6 - Okay. 355 out of 3009 reviews
Rating 4 - Poor. 178 out of 3009 reviews
Rating 2 - Terrible. 188 out of 3009 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities
The room was modern and clean, the airport pickup service was a bit slow, but overall it was fine
Stayed 3 nights in Nov 2025

4/10 Poor

Binh

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Our room was given away. The construction of the hotel entrance is a significant inconvenience. The staff is dishonest. Nothing great to say other than the place needs better managers
Stayed 3 nights in Nov 2025

10/10 Excellent

Desneiges

Stayed 1 night in Nov 2025

8/10 Good

Brian, Picton

Liked: Amenities, property conditions & facilities
Hotel was good - getting into hotel was a pain due to city of Toronto redoing water and sewer mains in front of hotel - NOT HOTEL's issue
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Stayed 3 nights in Nov 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean , accessible and helpful staff
Stayed 1 night in Nov 2025

6/10 Okay

Riley, Cudworth

Business traveller
Hotel is under construction. They only work during their hours, but it was a mess. buffet was ok. Ran out of glassware for juice. Slow to get coffee. Snacks at front desk super expensive...like $3.50 for a small kitkat. Overall not that great. The rooms are old, felt musty. The in room AC is louder than the construction. I wouldn't stay here again unless last option for the area.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kamar

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2025

10/10 Excellent

Harjot

Stayed 1 night in Oct 2025

10/10 Excellent

Lexus

Stayed 5 nights in Oct 2025

10/10 Excellent

Estevan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

2/10 Terrible

Juan de dios

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I had a very bad experience at this hotel. I left a deposit at check-in and, despite checking out on time and leaving the room in perfect condition, they have still not returned my deposit — it has been almost 3 weeks. I reached out multiple times and received no real answers or solutions. The lack of transparency and communication is extremely unprofessional. Holding guests’ money for weeks is unacceptable and feels dishonest. For a hotel located near Toronto Airport, you would expect much better service, clearer policies, and responsible management. Unfortunately, that was not the case.
Stayed 1 night in Oct 2025

8/10 Good

SOPFIM

Business traveller
Liked: Cleanliness, staff & service, amenities
Windows let pass the noise, I herd the Shuttle at every hour during the nigth
Stayed 2 nights in Nov 2025

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
House keeping daily room attendance. Loved Cannery Kitchen Blue Margarita for Blue Jays World Series. Location close to many restaurants Boston Pizza (our favorite) Tim Hortons,Sunset Grill. Close to downtown Toronto.
Stayed 3 nights in Nov 2025

10/10 Excellent

Cassandra

Great services!
Stayed 4 nights in Oct 2025

10/10 Excellent

Lyle Daryne Castro

Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, amenities, property conditions & facilities
The staff were all very friendly and helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

Hanad

Staff were nice
Stayed 1 night in Oct 2025

2/10 Terrible

Joshua

Disliked: Cleanliness, property conditions & facilities
Room was dirty there was balls of hair all over the bathroom when we arrived. Called housekeeping for shower gel and took nearly 1.5hrs before we were delivered to. Concierge didn't tell me hotel guests were charged $30/night for parking when we checked in, and I was surprised at check out, this should have been disclosed at time of booking. This is especially frustrating as the property comes around $30 less on average than surrounding hotels in the area. The property currently has construction obstructing the entire front of the property, this should have been disclosed during the bookint process.
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, property conditions & facilities
So clean, very modern rooms. Beds were soooo comfortable!
Stayed 2 nights in Oct 2025

8/10 Good

Sheila

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was clean and spacious. All staff were friendly
Stayed 1 night in Nov 2025

8/10 Good

David, Dollard Des Ormeaux

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Nice modern room. Very spacious. Helpful staff. Convenient airport shuttle.
Stayed 1 night in Oct 2025

4/10 Poor

SCOTT

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room wasca mess bed not made looked like someone took a nap in it before i arrived at 11 pm , sheets dirty not even on bed room small no amenities , bathroom tiny room cold loud just a horrible place under construction too loud ..not inpressed
Stayed 1 night in Oct 2025