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Hotel Plaza Morelos

3.5 star property

Photo gallery for Hotel Plaza Morelos

Restaurant
Interior detail
Lobby sitting area
Interior
Lobby

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Laundry room

Explore the area

View map
Aquiles Serdan No. 115, Col. La Merced, Toluca, MEX, 50080
  • Place, San Jose de Toluca Cathedral
    ‪5 min walk‬
  • Place, The Cosmovitral
    ‪9 min walk‬
  • Place, Nemesio Díez Stadium
    ‪12 min walk‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪24 min drive‬

Room options

View all photos for Individual Room

Desk, blackout curtains, iron/ironing board, free WiFi

Individual Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room

Desk, blackout curtains, iron/ironing board, free WiFi

Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby
Best Western Toluca
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.8 out of 5, Good, 290 reviews
The price is AU$107
includes taxes & fees
16 Feb - 17 Feb
Best Western Toluca

About the area

Toluca

A stay at Hotel Plaza Morelos places you in the heart of Toluca, within a 5-minute walk of Plaza de los Mártires and Portales de Toluca Shopping Center. .This hotel is 0.2 mi (0.3 km) from San Jose de Toluca Cathedral and 0.2 mi (0.4 km) from Jose Maria Velasco Museum.

What's nearby

  • Jose Maria Velasco Museum - 3 min walk - 0.3 km
  • San Jose de Toluca Cathedral - 5 min walk - 0.5 km
  • The Cosmovitral - 9 min walk - 0.8 km
  • Nemesio Díez Stadium - 12 min walk - 1.0 km
  • Autonomous University of Mexico State - 4 min drive - 1.9 km

Getting around

  • Toluca Centro Station - 13 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 28 min drive

Restaurants

  • ‪La Vaquita Negra Del Portal - ‬3 min walk
  • ‪Casa Manolo - ‬4 min walk
  • ‪Portal Central - ‬3 min walk
  • ‪Café con Leche - ‬4 min walk
  • ‪Cachibache Cafe - ‬1 min walk

About this property

Hotel Plaza Morelos

Hotel in Toluca with 2 restaurants and a coffee shop
Hotel Plaza Morelos offers 56 accommodations with complimentary bottled water and irons/ironing boards. 32-inch plasma televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hair dryers can be requested.

Stay in one of 56 guestrooms featuring plasma televisions. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional features at this hotel include concierge services and a picnic area.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 7:30 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Toluca? This hotel has 183 square feet (17 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 7:30 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Hotel Plaza Morelos has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available 7:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 183 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Plaza Morelos
Plaza Morelos Hotel
Plaza Morelos Hotel Toluca
Plaza Morelos Toluca
Hotel Plaza Morelos Hotel
Hotel Plaza Morelos Toluca
Hotel Plaza Morelos Hotel Toluca

Hotel Plaza Morelos Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 47 reviews
Rating 8 - Good. 17 out of 47 reviews
Rating 6 - Okay. 10 out of 47 reviews
Rating 4 - Poor. 4 out of 47 reviews
Rating 2 - Terrible. 2 out of 47 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Lionel Antonio

Stayed 2 nights in Dec 2021

10/10 Excellent

LUIS ADOLFO

Stayed 1 night in Dec 2021

10/10 Excellent

Edith

Stayed 1 night in Dec 2021

8/10 Good

Sergio arturo

Stayed 3 nights in Nov 2021

8/10 Good

carlos a

Stayed 1 night in Nov 2021

8/10 Good

Víctor Hugo

Stayed 2 nights in Oct 2021

8/10 Good

Miguel A

Stayed 2 nights in Jul 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien

Bastante limpio, las mucamas y porteros muy agradable, comida buena en restaurante. El telefono publicado en hoteles.com no sirve, encontre otro numero y confirme el registro.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2021

4/10 Poor

rogelio, Mexico

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Convenient location but best to avoid if possible.

ABOUT OUR STAY - We booked 4 rooms for 2 nights as we were attending a wedding in Toluca. Our party comprised 6 adults and 4 children, and we had two cars to park. PROS - Convenient location in City Center. Very close to the Cathedral, the "Arcos", and the Cosmo Vitral. All at walking distance. Room was clean and the bed was comfortable. CONS - Despite the fact that we got "refurbished rooms", the windows did not close properly in 2 of 4 rooms, the mirror was broken in one of them. There was an electricity outage for 4hrs+ that left us without water or lights. No alternate mechanisms were available (not even candles!) and no emergency lighting was available in rooms or common areas, not even stairs. The parking lot is difficult to access and poorly signaled. Despite the fact that the rate included breakfast we were refused breakfast for children unless we paid and also we were told that Sunday breakfast was not free (BTW Sunday breakfast was not different of any other day breakfast, which is just eggs, coffee, juice and nothing more). If you look at the pics of the hotel, you will note that there is only one pic of a room. There is a reason for that. Next door to the hotel there is a run-down bar (loud music until late) and the street is very noisy. This was aggravated because it was not possible to close the single-glazed windows properly. Also, Toluca is a chilly city and we got a nasty draft. The staff at front desk was not very polite (almost rude).

8/10 Good

Khan, Qatar

Liked: Cleanliness, room comfort

Amazing location

It was great Hotel, people are friendly and had a very great stay.

8/10 Good

Roman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Normal

Todo bien
Stayed 1 night in Dec 2021

10/10 Excellent

Marisela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo súper bien ambiente agradable personal muy amable Desayuno muy rico
Stayed 1 night in Dec 2021

8/10 Good

Araceli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho el trato del personal del hotel muy amables
Stayed 1 night in Dec 2021

6/10 Okay

Magnolia

Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Limpieza y comodidad

Lugar limpio y seguro
Stayed 1 night in Nov 2021

10/10 Excellent

Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación Buena relación precio servicio Limpieza servicio de cable excelente
Stayed 1 night in Nov 2021

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Realmente muy recomendable muy buena atención y servicio muchas gracias
Stayed 1 night in Nov 2021

8/10 Good

CLAUDIA MA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2021

10/10 Excellent

Itzel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal es muy atento y agradable.
Stayed 1 night in Nov 2021

6/10 Okay

ROBERTO OLIVER

Travelled with group
Liked: Cleanliness
Stayed 1 night in Oct 2021

6/10 Okay

Arianna

Travelled with family and small children, Travelled with group
Liked: Cleanliness
En las descripciones del hotel dice que tienen camas queen, así fue mi reservación y llegando en recepción nos dijeron que solo cuentan con camas matrimoniales, deben actualizar y poner las habitaciones que realmente ofrecen y no mentir, lo único bueno es la ubicación
Stayed 1 night in Oct 2021

8/10 Good

Saul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Tania Edith

Stayed 3 nights in Aug 2021