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Best Western Plus Gran Marques

3.0 star property

Photo gallery for Best Western Plus Gran Marques

Lobby
Meeting facility
Business centre
Lobby
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Room service

Explore the area

View map
Paseo Tollocan No. 1046, Metepec, Toluca, MEX, 50090
  • Place, Centro De Arte Y Cultura
    ‪2 min drive‬
  • Place, Plaza Sendero Toluca
    ‪3 min drive‬
  • Place, Galerias Toluca
    ‪3 min drive‬
  • Airport, Toluca, Estado de Mexico (TLC-Toluca Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

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Exterior
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  • Parking included
  • Free Wi-Fi
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includes taxes & fees
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About the area

Toluca

A stay at Best Western Plus Gran Marques places you in the heart of Toluca, within a 10-minute drive of San Carlos Golf Club and Las Americas Plaza. .This hotel is 4.4 mi (7 km) from Galerias Metepec Shopping Center and 6.1 mi (9.9 km) from The Cosmovitral.

What's nearby

  • Centro De Arte Y Cultura - 2 min drive - 3.0 km
  • Plaza Sendero Toluca - 3 min drive - 3.8 km
  • Galerias Toluca - 3 min drive - 4.9 km
  • Toluca Convention and Exhibition Center - 7 min drive - 6.0 km
  • San Carlos Golf Club - 9 min drive - 4.6 km

Getting around

  • Metepec Station - 3 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 14 min drive

Restaurants

  • ‪Cambalache - ‬4 min walk
  • ‪El Pastorcito Norteño - ‬2 min walk
  • ‪Barbacoa Los Ahuehuetes - ‬8 min walk
  • ‪Fisher's Toluca - ‬4 min walk
  • ‪Casa Fesule - ‬1 min walk

About this property

Best Western Plus Gran Marques

Best Western Plus Gran Marques offers 24 accommodations with safes and coffee/tea makers. Televisions come with premium cable channels. Bathrooms include showers and hair dryers.

This Toluca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Make yourself at home in one of the 24 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
Satisfy your appetite for lunch or dinner at La Dinastia, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). A complimentary breakfast is included.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary breakfast is offered.
La Dinastia - This restaurant specializes in international cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A restaurant

Restaurants on site

  • La Dinastia

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Best Western Plus Gran Marques Hotel Toluca

Best Western Plus Gran Marques Hotel

Best Western Plus Gran Marques Toluca

Best Western Gran Marques

Best Plus Gran Marques Toluca

Best Western Plus Gran Marques Hotel

Best Western Plus Gran Marques Toluca

Best Western Plus Gran Marques Hotel Toluca

Best Western Plus Gran Marques Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 126 out of 343 reviews
Rating 8 - Good. 83 out of 343 reviews
Rating 6 - Okay. 56 out of 343 reviews
Rating 4 - Poor. 35 out of 343 reviews
Rating 2 - Terrible. 43 out of 343 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

Reviews

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness
The staff was great, the room was clean. Breakfast was not good. Burnt egg.
Stayed 2 nights in Jan 2026

8/10 Good

Ernesto Jaziel

Business traveller
Liked: Cleanliness
It is an old hotel but clean
Stayed 1 night in Jan 2026

6/10 Okay

Armando, Coyoacan

Travelled with family
Liked: Cleanliness, property conditions & facilities
No, it was not at 100%. The shower handle was not working at all. It was important.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet Very clean Staff great service
Stayed 1 night in Dec 2025

8/10 Good

Horacio

Stayed 1 night in Nov 2025

6/10 Okay

Javier

Disliked: Amenities
ok place to stay and just sleep
Stayed 1 night in Nov 2025

2/10 Terrible

ulrich

Business traveller
I did not reach the hotel because road blocks due of strikes.
Stayed 3 nights in Nov 2025

4/10 Poor

Fernanda

Stayed 1 night in Nov 2025

2/10 Terrible

Allan Gabriel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in May 2025

10/10 Excellent

daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for price Walmart just down the street and taxi 🚕 the mall is just 5 minutes from hotel.
Stayed 3 nights in Apr 2025

2/10 Terrible

Ignacio

No toilet paper cool room
Stayed 1 night in Apr 2025

4/10 Poor

Myrna

Stayed 4 nights in Dec 2024

8/10 Good

Leonor

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Octavio

Travelled with family and small children, Business traveller
Breakfast bad service, the rooms didn’t have soap.
Stayed 1 night in Jul 2024

4/10 Poor

Rigoberto

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
No ac
Stayed 2 nights in Jun 2024

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is nice and the place is quiet and safe
Stayed 1 night in Apr 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

Efren

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
TV not working
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Muhammad imtiaz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, amenities
The hot water takes to long to come out in the shower.
Stayed 1 night in Oct 2023

4/10 Poor

ROBERTO

Disliked: Property conditions & facilities
Didn’t like it
Stayed 1 night in Jul 2023

2/10 Terrible

juan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Argelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The included breakfast was good. Great staff.
Stayed 1 night in May 2022