See all properties
Save

Tokyu Stay Shinjuku Eastside

3.0 star property

Photo gallery for Tokyu Stay Shinjuku Eastside

Lobby lounge
Meeting facility
Terrace/patio
Reception
Interior entrance

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

View map
2-3-24 Kabukicho, Shinjuku-ku, Tokyo, Tokyo Prefecture, 160-0022
  • Shinjuku Gyoen National Garden
    ‪14 min walk‬
  • Waseda University
    ‪3 min drive‬
  • Meiji Jingu Shrine
    ‪4 min drive‬
  • Tokyo (HND-Haneda)
    ‪20 min drive‬

Room options

View all photos for STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

STAY BEAUTY and CARE ROOM Non-Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Twin Bunk Bed

View all photos for Comfort Double Room with desk, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with desk, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room Single Use, Non Smoking

  • 41 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room Single Use, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Residential Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Residential Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Twin Room, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Comfort Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Twin Room, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Residential Double Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room, Non Smoking

8.4 out of 10
Very good
(13 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Universal Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room Single Use, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 1
  • 2 Twin Beds

View all photos for Comfort Double Room Single Use with desk, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room Single Use with desk, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Double Room Single Use, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Residential Double Room Single Use, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room Single Use with table, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room Single Use with table, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 41 sq m
  • City view
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Garden Suite, Non Smoking

View from room

Garden Suite, Non Smoking

  • 69 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Adjoining Room A, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room A, Non Smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Adjoining Room B, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Adjoining Room B, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 63 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds

View all photos for Comfort Double Room with table, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Comfort Double Room with table, Non Smoking

8.6 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Universal Room, Non Smoking

1 bedroom, soundproofing, iron/ironing board, free WiFi

Universal Room, Non Smoking

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Lobby

Hotel Gracery Shinjuku

  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
4.5 out of 5, Wonderful, (3733)
The price is AU$220
for 1 room
25 Aug - 26 Aug
Hotel Gracery Shinjuku

About the area

Tokyo

With a stay at Tokyu Stay Shinjuku Eastside in Tokyo (Shinjuku), you'll be within a 5-minute drive of Shinjuku Gyoen National Garden and Tokyo Metropolitan Government Building. .This hotel is 3.1 mi (5 km) from Shibuya Crossing and 3.2 mi (5.1 km) from Tokyo Imperial Palace.

What's nearby

  • Shinjuku Gyoen National Garden - 14 min walk - 1.2 km
  • Tokyo Metropolitan Government Building - 19 min walk - 1.7 km
  • Waseda University - 3 min drive - 2.0 km
  • Meiji Jingu Shrine - 4 min drive - 2.8 km
  • Tokyo Dome - 6 min drive - 6.0 km

Getting around

  • Higashi-shinjuku Station - 2 min walk
  • Seibu-Shinjuku Station - 11 min walk
  • Haneda Airport (HND) - 52 min drive

Restaurants

  • ‪マクドナルド - ‬2 min walk
  • ‪THE SMOKIST COFFEE 東新宿店 - ‬2 min walk
  • ‪カレーハウスCoCo壱番屋 - ‬2 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • ‪松屋 - ‬2 min walk

About this property

Tokyu Stay Shinjuku Eastside

Hotel with a 24-hour front desk, near Shinjuku Gyoen National Garden
Tokyu Stay Shinjuku Eastside offers 208 accommodations with all-in-one washer/dryers and slippers. Rooms open to patios. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bidets, complimentary toiletries, hair dryers, and toothbrushes and toothpaste.

This Tokyo hotel provides complimentary wireless Internet access. Smart televisions come with digital channels and Netflix. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 208 guestrooms featuring refrigerators and Smart televisions. Rooms have private patios. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms have complimentary toiletries and bidets.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 7 meeting rooms available for events.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,870 per person

Things to do

  • TV in common areas

Family friendly

  • All-in-one washer/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 7 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1870 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel, toothbrush, nightwear exchange are provided daily.

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tokyu Stay Shinjuku East Side
Tokyu Stay Shinjuku Eastside Hotel
Tokyu Stay Shinjuku Eastside Tokyo
Tokyu Stay Shinjuku Eastside Hotel Tokyo

Tokyu Stay Shinjuku Eastside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 356 out of 526 reviews
Rating 8 - Good. 123 out of 526 reviews
Rating 6 - Okay. 26 out of 526 reviews
Rating 4 - Poor. 11 out of 526 reviews
Rating 2 - Terrible. 10 out of 526 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location friendly quiet!

Great location friendly service Room was typical smaller 501 was located that the other room next could see into our room so we had to keep our shade down
Stayed 3 nights in May 2025

10/10 Excellent

Mackenzie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at this hotel just outside the center of Shinjuku. Being slightly removed from the busiest areas meant it was quieter and less crowded with tourists, which we appreciated. It was still in a great location—within walking distance to many spots and just a short subway ride to all the main attractions. The room was clean and comfortable, and the breakfast each morning was a nice bonus. The only downside was that we weren’t able to get extra pillows when we asked, which was a bit inconvenient. Other than that, everything was great and we’d consider staying here again!
Stayed 4 nights in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
We loved this property. The only thing was that the surrounding area was not our favorite. It is extremely convenient to get around, but there is a hospital around so you will hear a lot of ambulances nearby.
Stayed 6 nights in May 2025

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very informative and very helpful in assisting with taxi and other travel supports. Lovely laundry in the room available and easy access to the F and E metro lines and M line not far. Quiet room and comfortable bed.
Stayed 1 night in May 2025

8/10 Good

Natasha

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

4/10 Poor

Candace, Chino

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The staff was not very friendly. Stayed 3 nights and the only housecleaning available was for new towels and trash only. We needed more supplies in room - tissue and paper towels at least.
Stayed 3 nights in May 2025

2/10 Terrible

Joan

Stayed 5 nights in Apr 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

Yip Tung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was smooth, and the room was clean and comfortable. The hotel is within walking distance of Shinjuku Station about a 15-minute walk. Overall, I would recommend this hotel if you're looking to stay near Shinjuku and prefer a newer property.
Stayed 1 night in Apr 2025

10/10 Excellent

Angelina

Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Stayed 3 nights in Apr 2025

10/10 Excellent

sam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect 4 day stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Do I get hotel receipts from the hotel or expedia?
Stayed 5 nights in Apr 2025

10/10 Excellent

Yuan

Stayed 4 nights in Apr 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - really friendly staff and conveniently located for public transport, shops, etc. We weren't keen on Shinjuku as an area, as it felt a little less safe than other areas of Tokyo/Japan that we visited.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in Apr 2025

6/10 Okay

Robbie

Disliked: Staff & service
Room cleaning not great, but over all a big standard hotel for a city break
Stayed 5 nights in Apr 2025

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff

Nice quiet location in Shinjuku. Walking distance to several train stations including Shinjuku Station. Helpful staff. Nice buffet breakfast with some Western options (mostly Japanese though). Coffee machine in the cafe is a welcome touch. Combo washer dryer in the room was very helpful. It takes small loads though. Front desk has an English instruction sheer which helped. Close to convenience stores.
Stayed 7 nights in Mar 2025

10/10 Excellent

Zar, San Diego

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The staff were friendly and delivered excellent customer service. The location was so convenient! While it’s in Shinjuku, it’s just outside the most active part of Shinjuku but close enough to walk to shopping and restaurants. There are also 2 train stations close by so we could avoid the big Shinjuku station if we wanted a more chill commute. There is also a Lawson, Family Mart, and a 7-11 on the same street/across the street or on the corner as well as a smaller Don Quijote within a short walk. Made our trip so much more enjoyable.
Stayed 11 nights in Mar 2025

10/10 Excellent

Xenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

The staff was very friendly and helpful. They were patient and accommodating. When we used the luggage forwarding, they called the next hotel to confirm its going to the correct hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Vahe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this hotel is perfect—location, breakfast, cleanliness, and staff. Highly recommended.
Stayed 5 nights in Mar 2025

10/10 Excellent

Muang

Stayed 7 nights in Mar 2025

10/10 Excellent

Ning

Stayed 2 nights in Mar 2025

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and very good conditions on the property
Stayed 1 night in Mar 2025