Tokyu Stay Nishi Shinjuku

3.0 star property

Photo gallery for Tokyu Stay Nishi Shinjuku

Reception
Creator video
A modern interior with wooden shelving units, a central potted plant, and a seating area.
A modern lounge area with a large window, comfortable seating, and a decorative ceiling light.
Daily self-service breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk

Explore the area

View map
5-9-8 Nishi-Shinjuku, Tokyo, Tokyo, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪6 min walk‬
  • Place, Shinjuku I Land
    ‪9 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪47 min drive‬

Room options

Moderate double, Non Smoking

8.6 out of 10
Excellent
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Comfort Double, Non Smoking

9.0 out of 10
Wonderful
(19 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Residential Double, Non Smoking

9.6 out of 10
Exceptional
(14 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Corner double, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Residential twin, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

Newly Renovated In 2024 Moderate Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Newly Renovated In 2024 Comfort Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Newly Renovated In 2024 Residential Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Newly Renovated In 2024 Corner Double Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Newly Renovated In 2024 Residential Twin Room Non Smoking

  • Sleeps 2
  • Free Wi-Fi

Newly Renovated In 2024 Residential Family Room Non Smoking

  • Sleeps 4
  • Free Wi-Fi

Similar properties

About the area

Tokyo

A stay at Tokyu Stay Nishi Shinjuku places you in the heart of Tokyo, within a 5-minute drive of Tokyo Metropolitan Government Building and Shinjuku Gyoen National Garden. .This hotel is 2.2 mi (3.5 km) from Meiji Jingu Shrine and 3.5 mi (5.6 km) from Shibuya Sky.

What's nearby

  • Shinjuku Central Park - 1 min walk - 0.2 km
  • Tokyo Metropolitan Government Building - 6 min walk - 0.5 km
  • Shinjuku Sumitomo Building - 7 min walk - 0.7 km
  • Shinjuku I Land - 9 min walk - 0.8 km
  • Shinjuku Gyoen National Garden - 5 min drive - 3.0 km

Getting around

  • Nishi-shinjuku-gochome Station - 4 min walk
  • Hatsudai Station - 18 min walk
  • Narita Intl. Airport (NRT) - 82 min drive

Restaurants

  • ‪マクドナルド - ‬1 min walk
  • ‪肉そば家 笑梟 - ‬2 min walk
  • ‪CoCo壱番屋 - ‬1 min walk
  • ‪富城屋 - ‬3 min walk
  • ‪福助 - ‬3 min walk

About this property

Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku offers 148 accommodations with washers/dryers and safes. 40-inch Smart televisions come with digital channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.

Make yourself at home in one of the 148 guestrooms featuring refrigerators and Smart televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Self-serve breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Self-serve breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Food and drink

  • Daily self-serve breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request) (for a fee)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 10 floors
  • Built in 2010
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Housekeeping service is provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for self-serve breakfast: approximately JPY 1500 per person
  • Housekeeping fee: JPY 1500; may vary based on length of stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Nishi-Shinjuku Tokyu Stay
Tokyu Stay
Tokyu Stay Hotel
Tokyu Stay Hotel Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku
Tokyu Stay Nishi-Shinjuku Hotel
Tokyu Stay Nishi Shinjuku

Tokyu Stay Nishi Shinjuku Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1007 reviews
Rating 8 - Good. 335 out of 1007 reviews
Rating 6 - Okay. 86 out of 1007 reviews
Rating 4 - Poor. 28 out of 1007 reviews
Rating 2 - Terrible. 20 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Arika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited breakfast options made using our vouchers a little tricky, but otherwise we had a wonderful stay.
Stayed 2 nights in Apr 2026

10/10 Excellent

Isako, Berkeley

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice staff, great amenities like a microwave oven and washer/dryer in the room
Stayed 3 nights in Feb 2026

8/10 Good

Zachary

Stayed 1 night in Feb 2026

10/10 Excellent

Russell

Stayed 2 nights in Jan 2026

8/10 Good

Greyson

Stayed 7 nights in Jan 2026

10/10 Excellent

Hever

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 13 nights in Nov 2025

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 5 nights in Jan 2026

10/10 Excellent

alma

Liked: Cleanliness, amenities, property conditions & facilities
Close to everyone
Stayed 6 nights in Jan 2026

10/10 Excellent

Vivian, Tampa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The comfort double room was tight like most Tokyo hotels are but it was clean with good amenities. Front desk staff were very courteous, friendly and helpful. They have luggage storage on site. Hotel was close to a subway station. Plenty of 7-11 and Family marts nearby. It is located in a quiet area away from the noise of Shinjuku.
Stayed 2 nights in Dec 2025

10/10 Excellent

William, Lafayette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Vivian, Tampa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We were in residence double room. It is a lot bigger than the comfort double room. There is space to open your luggage. We also had a small kitchenette and a washer/dryer in the unit. These were very useful. The hotel is close to the metro station. It is also walking distance to Shinjuku. There are several convenience stores and restaurants nearby. Neighborhood was quiet. Staff were very friendly. I strongly recommend this hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Sara

Stayed 3 nights in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities
The room was clean, the staff was accommodating, and there were several free amenities in the lobby. Close to the Nishi-Shinjuku station and we enjoyed a pleasant walk to the Meiji Jingu Gardens from here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jackson Stuart

Stayed 6 nights in Dec 2025

10/10 Excellent

Adem

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are small but very clean, service is great and the location is awesome.
Stayed 7 nights in Nov 2025

8/10 Good

Georgia

Travelled with group
Liked: Cleanliness, staff & service, amenities
good staff, room was quite small
Stayed 4 nights in Nov 2025

8/10 Good

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry in room. Construction noise in the morning. Other than that quiet. Staff were incredible and they even stored our luggage for free. Lots of food around. Very convenient location.
Stayed 1 night in Dec 2025

10/10 Excellent

Colin

Stayed 3 nights in Dec 2025

8/10 Good

Rica

Liked: Cleanliness, amenities
Disliked: Staff & service
Room was nice and clean
Stayed 1 night in Dec 2025

8/10 Good

Rica

Stayed 2 nights in Dec 2025

10/10 Excellent

Yiming

Stayed 1 night in Dec 2025

6/10 Okay

diane

Travelled with family
Liked: Amenities, property conditions & facilities
We would like a bed with walking room all around because this hotel is not cleaning the rooms nor making beds
Stayed 5 nights in Nov 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not eat breakfast at the hotel.
Stayed 3 nights in Nov 2025

8/10 Good

lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
friendly staff, super clean room, well located
Stayed 2 nights in Nov 2025

10/10 Excellent

Sokha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect
Stayed 5 nights in Nov 2025